Richer Sounds - Nottingham Recenzje 

2261
•
Wynik TrustScore: 5 na 5

4,9

108 Mansfield Road, NG1 3HD Nottingham, GB

•

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

We were recommended to you for your expertise and customer service..We found on visiting the shop that the advice given was excellent by Dave..We purchased a Mitchell and Brown TV 43" JB-43Q1811..This... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Just the very best retail experience. I was looking for a soundbar but unsure. RS Nottingham gave me a Sennhieser ambeo max on trial. But alas it was no good. Returning and choosing a traditional surr... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

The guys at RS Nottingham went above and beyond to help sort out a connection issue post purchase of an amp. Won't hesitate to use them again.

Oceniono na 5 z 5

Everyone at Richer Sounds is so friendly, normal, helpful - it’s a really good shopping experience, even on the phone. They know their stuff! Received a surprise pack of cables too which was very welc... Zobacz więcej

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Informacje dotyczące firmy

  1. Sklep Hi-fi
  2. również w kategorii:
  3. Sklep RTV
  4. Sklep TV

Napisane przez firmę

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Dane kontaktowe

  • 108 Mansfield Road, NG1 3HD, Nottingham, Zjednoczone Królestwo

  • 0333 900 0035

4,9

Doskonała

Wynik TrustScore: 5 na 5

2 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,9

Wszystkie recenzje

(2261)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 24 593

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 4 z 5

Great service from Nottingham store

Dealing with the Nottingham store was great. They had the clearance item, sold it to me for less than the advertised clearance price, and arranged free next day delivery. The reason I give only 4 stars is because the item, a Panasonic PMX 803, has a noticeable delay between turning it on and sound coming out.

28 kwietnia 2026
Logo Richer Sounds - Nottingham

Odpowiedź od Richer Sounds - Nottingham

Thanks for the kind feedback and comments on the store team. I'm sorry of course to read your comments about the unit, and will arrange for the colleagues to give you a call and help get this sorted.

Of course should you need any further assistance in the meantime do get in touch..

seniorcomplaintsteam@richersounds.com

Tom Griffiths
Head of Customer Experience
Richer Sounds

Oceniono na 5 z 5

Great value - great service

I bought a new TV and soundbar. I called a couple of times with questions and the guys there were so helpful, especially Tony. Very happy with my purchase and would happily recommend Richer Sounds - in fact my son is going to buy a TV from them now!

29 kwietnia 2026
Logo Richer Sounds - Nottingham

Odpowiedź od Richer Sounds - Nottingham

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Oceniono na 5 z 5

Satisfied VIP Club member

Easy to follow website, no problem ordering click and collect was convenient for me and the price was good.

27 kwietnia 2026
Logo Richer Sounds - Nottingham

Odpowiedź od Richer Sounds - Nottingham

Thanks for your kind review, we look forward to your next visit.

Oceniono na 5 z 5

Brilliant people

Brilliant people. Recommend again and again

21 kwietnia 2026
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Odpowiedź od Richer Sounds - Nottingham

Thank you for your 5 star review, it’s lovely to read your comments.

Oceniono na 5 z 5

Been using Richer Sounds for years

Been using Richer Sounds for years. Always great customer service and prices.

21 kwietnia 2026
Logo Richer Sounds - Nottingham

Odpowiedź od Richer Sounds - Nottingham

Thanks for your feedback, great to read you were happy with our service.

Oceniono na 5 z 5

Sennheiser HDB630. Nottingham shop.Four years ago I purchased an Audiolab…

Four years ago I purchased an Audiolab Omnia unit from the Nottingham shop.
So, having a good experience on that occasion, I telephoned the Nottingham shop for advice regarding quality headphones.
I arranged to make the 25 mile journey the following week to try in person.
The staff were very helpful as per usual, tried various headphones with different genres of music from my own phone, using the listening lounge within the shop.
I purchased the Sennheiser HDB630 as recommended on my initial phone call.
Excellent service and will use again.

20 kwietnia 2026
Logo Richer Sounds - Nottingham

Odpowiedź od Richer Sounds - Nottingham

Thank you for your wonderful feedback

Oceniono na 5 z 5

Excellent service and the cheapest…

Excellent service and the cheapest price online. There was an issue with the online payment system so I called the next day and they waived the express delivery charge by way of an apology. I've been buying goods from Richer Sounds for over 30 years and will continue to do so

20 kwietnia 2026
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Odpowiedź od Richer Sounds - Nottingham

Thank you for your 5 star review, it’s lovely to read your comments.

Oceniono na 5 z 5

Great customer service in the…

Great customer service in the Nottingham branch. Offered to ship item to my home next day when it was out of stock in store, and I was able to still pay cash which was nice . Great team lovely store

20 kwietnia 2026
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Odpowiedź od Richer Sounds - Nottingham

Thank you for your 5 star review!

Oceniono na 5 z 5

Fantastic service

Fantastic service. Bought my Tv from here a few years ago and was really impressed with the customer service then, so when it came to replacing my old stereo Richer Sounds was my first port of call. Found what I wanted, although the colour of the unit and speaker combination advertised wasn’t what I wanted, after emailing and speaking to Dave it wasn’t a problem for them to mix and match. So called up and ordered it, unfortunately they were unable to take the payment as their system was down, so called back the next day and did the order, think it was the manager I spoke to, because of the issue sorted me out, it arrived the next day. Excellent service, friendly staff, competitive prices, what’s not to love?!? 10 out of 10.

16 kwietnia 2026
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Odpowiedź od Richer Sounds - Nottingham

Thank you for your 5 star review, it’s lovely to read your comments.

Oceniono na 5 z 5

Excellent service all round

Excellent service all round. Staff very knowledgeable and helpful. Highly recommend.

19 kwietnia 2026
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Odpowiedź od Richer Sounds - Nottingham

Thank you for your wonderful feedback

Oceniono na 5 z 5

Was greeted in a happily manner by Rob…

Was greeted in a happily manner by Rob in Nottingham branch and provided absolutely excellent customer service in a professional manner. He also managed to find the perfect TV for my son.

18 kwietnia 2026
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Odpowiedź od Richer Sounds - Nottingham

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Oceniono na 5 z 5

Excellent service.

Verry happy with my purchasing experience with Richer sounds. The sales representative discussed my requirements in detail and provided a competative quote with the added bonus of extended warrenty and free delivery. I would not hesitste to reccomend this company.

17 kwietnia 2026
Logo Richer Sounds - Nottingham

Odpowiedź od Richer Sounds - Nottingham

Thank you for your 5 star review!

Oceniono na 5 z 5

Super service

I needed a new CD player and had a particular model in mind. I phoned Richer Sounds and their helpful staff provided the advice I needed. Purchase was arranged and the CD player was delivered next day. Super service.

15 kwietnia 2026
Logo Richer Sounds - Nottingham

Odpowiedź od Richer Sounds - Nottingham

Thanks for your feedback, great to read you were happy with our service.

Oceniono na 5 z 5

Great help with my home cinema

I have just finished kitting out my living room with a 5.1.2 setup and Richer Sounds Nottingham have been great and answer all my questions.
Visiting their demo room and hearing the Klipsch speakers before buying them was great and really helped in my decision making.
The staff have been a great help, very knowledgeable and nice to deal with.

9 kwietnia 2026
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Odpowiedź od Richer Sounds - Nottingham

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Oceniono na 5 z 5

Took the time to listen to what my…

Took the time to listen to what my needs were and asked a few questions about what I wanted from a new audio set up. Explained the options and put togeter various deals that would do the job in my budget. Very happy with the end result and was given a very competitive price.

15 kwietnia 2026
Logo Richer Sounds - Nottingham

Odpowiedź od Richer Sounds - Nottingham

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Oceniono na 5 z 5

great!!

great company
great advice
great pricing
great people

13 kwietnia 2026
Logo Richer Sounds - Nottingham

Odpowiedź od Richer Sounds - Nottingham

Thanks for your kind review, we look forward to your next visit.

Oceniono na 5 z 5

Thank you Tony for your great service

Thank you Tony for your great service, but I always feel as if I should not be in the shop! As a black person living in the UK all my life... I am used to getting "looked at" and that's how it feels when I enter Richer Sounds - Nottingham. You and you colleagues just steer at me, as if to say, what are yiu doing in here?

21 marca 2026
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Odpowiedź od Richer Sounds - Nottingham

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Oceniono na 5 z 5

Expert Advice

Really good honest advice on what best suits us. Very competitive prices with a good guarantee. Car parking available at the Nottingham branch. Good after sales service/advice via telephone. Would definitely return in the future.

9 kwietnia 2026
Logo Richer Sounds - Nottingham

Odpowiedź od Richer Sounds - Nottingham

Thank you for your 5 star review!

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