I live an hour away so called to double check stock, I got through to another branch and they said she would get Milton Keynes to call me back. Within 5 mins they called me back, very helpful, reserv... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I really felt valued as a customer. Time was taken to understand what I wanted and at the store, I was able to try different products I wanted to listen to. There were no pushy salesman trying to cl... Zobacz więcej
Reakcja na opinię
Adam at MK waited for us to make contact (after greeting) and listened carefully to our requirements. We were given space to discuss between our selves and make a decision. We walked out with o... Zobacz więcej
Reakcja na opinię
Had some great advice about what products we needed that fitted our budget - ie turntable, amplifier, CD and radio combination and speakers. Staff were very knowledgable and helful and carried everyt... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Sklep Hi-fi
- również w kategorii:
- Sklep RTV
- Sklep TV
Napisane przez firmę
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Dane kontaktowe
556 Elder Gate, MK9 1LR, Milton Keynes, Zjednoczone Królestwo
- 0333 900 0054
4,9
Doskonała
2 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Great price and great service.no need…
Great price and great service.no need to say anymore
24 kwietnia 2026
Odpowiedź od Richer Sounds - Milton Keynes
Thanks for your feedback, great to read you were happy with our service.
Customer experience
Knowledgeable staff
Speedy process
Quick delivery
Great prices
Extensive variety of products to choose from
30 kwietnia 2026
Odpowiedź od Richer Sounds - Milton Keynes
Thanks for your feedback, great to read you were happy with our service.
Good advice and service
Good advice and service. Delivered next day in promised timesslot.
30 kwietnia 2026
Odpowiedź od Richer Sounds - Milton Keynes
Thanks for taking the time to leave your feedback, it's great to read that you were happy with the service and that we delivered as promised. Should there have been anything we could have improved, and made your experience a 5 star one, we'd be glad to hear it so feel free to get in touch via the below address..
seniorcomplaintsteam@richersounds.com
Tom Griffiths
Head of Customer Experience
Richer Sounds
Friendly expert team
The knowledge and advice plus great friendly service from Richer Sounds experts.
29 kwietnia 2026
Odpowiedź od Richer Sounds - Milton Keynes
Thank you for your 5 star review!
Excellent service
Excellent service - product arrived next day as scheduled and it does the job perfectly.
29 kwietnia 2026
Odpowiedź od Richer Sounds - Milton Keynes
Thank you for your wonderful feedback
Great service - as always
Great service - as always from the team at Milton Keynes. The prices are always good and the service from the team first class. Knowledgable, helpful and a pleasure to deal with
5 maja 2026
Opinia niezależna
Odpowiedź od Richer Sounds - Milton Keynes
Thank you for your 5 star review, it’s lovely to read your comments.
My experence was greatwith the saff and…
My experence was greatwith the saff and i could not fault them
The product faults was not their problem and they did everything to try and get replacements refungds etc they went the extra mile if i require any furthur products i will go to them as i have purchesed products from in the pastwhich werr very good.
25 kwietnia 2026
Odpowiedź od Richer Sounds - Milton Keynes
Thanks for your great feedback and for supporting local business.
Thank you richer sounds!
The team in the store were really helpful. Very knowledgeable on the tech I was looking for and answered all my questions
25 kwietnia 2026
Odpowiedź od Richer Sounds - Milton Keynes
Thanks for your feedback, great to read you were happy with our service.
Our whole experience was very good
Our whole experience was very good. We were never put under any pressure and our questions were always honestly answered.
As we had shopped there before, it was as expected.
Alan and Jayne Morris
22 kwietnia 2026
Odpowiedź od Richer Sounds - Milton Keynes
Thank you for your wonderful feedback
Excellent product quality
I really appreciate the bargains sometines availabie from Richer Sounds, as well as the excellent quality of their products.
8 sierpnia 2025
Odpowiedź od Richer Sounds - Milton Keynes
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Honest
Honest, helpful, and humble advise. Listened to my situation and advised well. Very happy with the service, thank you.
21 kwietnia 2026
Odpowiedź od Richer Sounds - Milton Keynes
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Robert’s radio
Gilbert was very helpful and knowledgeable and help me choose the right colour for the Robert’s radio, although not in stock range me the next morning to say it had arrived excellent service
16 kwietnia 2026
Odpowiedź od Richer Sounds - Milton Keynes
Thank you for your 5 star review, it’s lovely to read your comments.
Very happy with the service at the…
Very happy with the service at the branch. I will recommend any one to visit the branch.
19 kwietnia 2026
Odpowiedź od Richer Sounds - Milton Keynes
Thank you for your 5 star review, it’s lovely to read your comments.
Visited the Milton Keynes branch and…
Visited the Milton Keynes branch and cannot fault the service! Knowledgeable staff who were very helpful and TV was delivered 48 hours later. Can't recommend this company enough! A pleasure to deal with.
19 kwietnia 2026
Opinia niezależna
Odpowiedź od Richer Sounds - Milton Keynes
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Fantastic Service
Staff were great. Up to date with product info and able to advise and help me to connect my sound system to the new TV. Fantastic service.
12 kwietnia 2026
Odpowiedź od Richer Sounds - Milton Keynes
Thanks for your kind review, we look forward to your next visit.
Staff very understanding and dealt…
Staff very understanding and dealt with matters relating to product returned promptly.
13 kwietnia 2026
Odpowiedź od Richer Sounds - Milton Keynes
Thanks for your 5 star review, we look forward to seeing you again next time
Helpful and knowledgeable in store…
Helpful and knowledgeable in store staff. Easy purchase.
Amazingly quick deliver of item not in stock, but DPD delivery not great. The packaging arrived in a flimsy polythene wrapper and the new amps box was knocked about and crushed on a corner. Fortunately the amp and contents were fine. Also DPD left it on the doorstep and didnt wait for an answer. Thankfully we were in.
9 kwietnia 2026
Helpful and knowledgeable
Helpful and knowledgeable. Listen to my requirements and reconmended as suitable tv
4 kwietnia 2026
Odpowiedź od Richer Sounds - Milton Keynes
Thank you for your 5 star review!
Great Service
Called the store, very helpful. Price matched with John Lewis. TV and stand delivered promptly.
3 kwietnia 2026
Odpowiedź od Richer Sounds - Milton Keynes
Thank you for your wonderful feedback
Friendly Reliable Helpful
Friendly, helpful and reliable.
Much better than faceless online shopping. Very glad I chose them over online purchase from online only store. :-)
2 kwietnia 2026
Odpowiedź od Richer Sounds - Milton Keynes
Thanks for your 5 star review, we look forward to seeing you again next time
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
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