Richer Sounds - Milton Keynes Recenzje 

1842
•
Wynik TrustScore: 5 na 5

4,9

556 Elder Gate, MK9 1LR Milton Keynes, GB

•

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I live an hour away so called to double check stock, I got through to another branch and they said she would get Milton Keynes to call me back. Within 5 mins they called me back, very helpful, reserv... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I really felt valued as a customer. Time was taken to understand what I wanted and at the store, I was able to try different products I wanted to listen to. There were no pushy salesman trying to cl... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Adam at MK waited for us to make contact (after greeting) and listened carefully to our requirements. We were given space to discuss between our selves and make a decision. We walked out with o... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Had some great advice about what products we needed that fitted our budget - ie turntable, amplifier, CD and radio combination and speakers. Staff were very knowledgable and helful and carried everyt... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy

  1. Sklep Hi-fi
  2. również w kategorii:
  3. Sklep RTV
  4. Sklep TV

Napisane przez firmę

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Dane kontaktowe

  • 556 Elder Gate, MK9 1LR, Milton Keynes, Zjednoczone Królestwo

  • 0333 900 0054

4,9

Doskonała

Wynik TrustScore: 5 na 5

2 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,9

Wszystkie recenzje

(1842)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 24 593

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Salesman was very knowledgeable and…

Salesman was very knowledgeable and ordered samsung tv on Tuesday delivered Thursday at the time that was quoted to me. Very pleased.

18 maja 2026
Logo Richer Sounds - Milton Keynes

Odpowiedź od Richer Sounds - Milton Keynes

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Oceniono na 5 z 5

Bought from you before

Bought from you before. Always knowledgable and friendly service. Made me feel confident that I was buying something that would be right for me.

16 maja 2026
Logo Richer Sounds - Milton Keynes

Odpowiedź od Richer Sounds - Milton Keynes

Thank you for your wonderful feedback

Oceniono na 5 z 5

Visited the MK store with an idea to…

Visited the MK store with an idea to create a home cinema. Should have visited them before I started to buy a projector. Staff talked me through what I wanted to achieve and after lots of maybe’s it turned out not possible. Great advice and friendly helpful staff. Prices as keen as industry standard but advise priceless.

16 maja 2026
Logo Richer Sounds - Milton Keynes

Odpowiedź od Richer Sounds - Milton Keynes

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Oceniono na 3 z 5

New TV arrived today from the Milton…

New TV arrived today from the Milton Keynes store via courier which took 9 days and they supplied the wrong remote for the TV so now have a television I can't set up or use

14 maja 2026
Logo Richer Sounds - Milton Keynes

Odpowiedź od Richer Sounds - Milton Keynes

I was very sorry to read about the delay and the issue with the remote on arrival. As this was a large clearance model sourced from store, it required a third-party courier collection, which can take a little longer, but we should have managed expectations around this more clearly from the outset.

Furthermore, we should also have ensured the correct remote was supplied, and I appreciate how frustrating this would have been when you were trying to get set up. I will of course raise all of this with the store manager to ensure they urgently improve.

In the meantime I understand the store have since been in touch to resolve this and arranged a partial refund, but if there’s anything further you need help with, please feel free to contact us at the address below.

seniorcomplaintsteam@richersounds.com

Apologies again,

Tom Griffiths
Head of Customer Experience
Richer Sounds

Oceniono na 5 z 5

Every went very smoothly

Every went very smoothly, in line with what I was expecting and the record deck was straightforward to install once I got it home.

15 maja 2026
Logo Richer Sounds - Milton Keynes

Odpowiedź od Richer Sounds - Milton Keynes

Thanks for your feedback, great to read you were happy with our service.

Oceniono na 5 z 5

I used Richer Sounds because I could…

I used Richer Sounds because I could get £100 discount by joining the VIP Members Club. I was very impressed with the Next Day Click and Collect service as well. I wouldn't hesitate to use this shop again.

14 maja 2026
Logo Richer Sounds - Milton Keynes

Odpowiedź od Richer Sounds - Milton Keynes

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Oceniono na 5 z 5

Richer Sounds MK

Great customer service from Adam and the team.
No rush, no pressure and true enthusiast input throughout. A great speaker audition experience in store followed up by a home trial without obligation. Thank you

12 maja 2026
Logo Richer Sounds - Milton Keynes

Odpowiedź od Richer Sounds - Milton Keynes

Thanks for your 5 star review, we look forward to seeing you again next time

Oceniono na 5 z 5

Helpful, cheerful and resourceful.

I was in search of a product which would enhance the sound of my TV and streamed music.
The salesman showed me several products which had these facilities but were more expensive than I wanted to spend. He conferred with his colleagues and between them they came up with a more affordable product which they could order for me.
I then did further research online where I found the identical product but £20.00 cheaper. The company agreed to price match so I ordered it through them and they delivered it to my home the following day.
The sales team were cheerful as well as being helpful and resourceful. I will always give them the opportunity to supply me as I prefer to deal with real people as opposed to online.
I am happy to recommend the company.

26 marca 2026
Logo Richer Sounds - Milton Keynes

Odpowiedź od Richer Sounds - Milton Keynes

Thank you for your wonderful feedback

Oceniono na 5 z 5

Excellent company

Richer Sounds have always offered professional and unbiased advice, together with great service and competitive pricing.
Excellent company.

11 maja 2026
Logo Richer Sounds - Milton Keynes

Odpowiedź od Richer Sounds - Milton Keynes

Thanks for your 5 star review, we look forward to seeing you again next time

Oceniono na 5 z 5

Very nice staff and helpful,even a…

Very nice staff and helpful,even a customer gave me advice and to.d me to always shop there because they were so knowledgeable.

8 maja 2026
Logo Richer Sounds - Milton Keynes

Odpowiedź od Richer Sounds - Milton Keynes

Thanks for your 5 star review, we look forward to seeing you again next time

Oceniono na 5 z 5

MY CINEMA MUSIC ROOM

So got most of my equipment from Richersounds in Milton Keynes and this is the list . MARANTZ CINEMA 30 ALSO MAGNETAR UDP900 MK11 AND HISENSE PX3 PRO AND AUDIOQUEST CABLES TO ADD TO MY AUDIOQUEST NIAGARA 1200 AND ARCAM CD5 AND ARCAM A5+ AND FINALLY MY REGA PLANAR 3 RS EDITION TO BE ADDED SOON. I CANT THANK RICHERSOUNDS ENOUGH ON THERE HELP AND ADVICE AND GETTING MY STUFF DELIVERED TO ME AND THEN ME FINALLY GETTING MY ROOM FINISHED OFF IT'S TAKEN A FEW YEARS TO DO BUT THE END RESULT IS OUT OF THIS WORLD AND NOW ITS SIT BACK AND WATCH MY MOVIES AND LISERN TO MY MUSIC AND ENJOY SO A BIG THANKS AGAIN TO RICHERSOUNDS AND ALL THE STAFF THERE .

25 grudnia 2025
Opinia niezależna
Logo Richer Sounds - Milton Keynes

Odpowiedź od Richer Sounds - Milton Keynes

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Oceniono na 5 z 5

Great range of sound products

Wide choice of options from premium to economical, all ranges available.Very friendly staffs, helped me choosing the right product in a reasonable price.

9 maja 2026
Logo Richer Sounds - Milton Keynes

Odpowiedź od Richer Sounds - Milton Keynes

Thank you for your wonderful feedback

Oceniono na 5 z 5

The staff in the Milton Keynes branch…

The staff in the Milton Keynes branch were so helpful and a pleasure to interact with. They made the sale of my new TV a breeze. I highly recommend A+++++

8 maja 2026
Logo Richer Sounds - Milton Keynes

Odpowiedź od Richer Sounds - Milton Keynes

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Oceniono na 5 z 5

I would call the service Milton Keynes…

I would call the service Milton Keynes Richer Sounds gave in one word - Perfect,
From initial contact, to listening in their demo room, to delivery, to an additional visit by them on Sunday morning to check set up, I had had problems with connecting the streaming unit - silver listener…..’ resolved quickly.
And totally happy and content with how it sounds, just Perfect !!

7 maja 2026
Logo Richer Sounds - Milton Keynes

Odpowiedź od Richer Sounds - Milton Keynes

Thanks for your great feedback and for supporting local business.

Oceniono na 5 z 5

Brilliant company

Have used Richersounds for many years and cannot fault the service.
Excellent on-line and in store expertise together with a friendly attitude.
Well done Julian for building a great company - a great shame other companies haven’t followed your creation.

13 maja 2026
Opinia niezależna
Logo Richer Sounds - Milton Keynes

Odpowiedź od Richer Sounds - Milton Keynes

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Oceniono na 4 z 5

Good service for speaker demo

Guy who served us went out of his way to demonstrate speakers to the best of his ability, setting up what we wanted to listen to, including setting up a CD player so we could hear our own CDs.
Not so knowledgeable about sound of classical music - more used to modern popular music.

29 kwietnia 2026
Logo Richer Sounds - Milton Keynes

Odpowiedź od Richer Sounds - Milton Keynes

Thanks for the feedback, and I'm glad to read overall the demo went well. I'll of course feedback the improvements that the colleague could have made, so that next time we can be better, and if you need any further help please do get in touch..

seniorcomplaintsteam@richersounds.com

Tom Griffiths
Head of Customer Experience
Richer Sounds

Oceniono na 5 z 5

Helpful team at Milton Keynes

Helpful team at the Milton Keynes branch above and beyond whatever you could get from Currys! With their assistance I ended up with exactly the right product.

4 maja 2026
Logo Richer Sounds - Milton Keynes

Odpowiedź od Richer Sounds - Milton Keynes

Thanks for your 5 star review, we look forward to seeing you again next time

Oceniono na 5 z 5

Honest and not pushy service in store

Honest and not pushy service in store. Excellent product delivered on time without any issues so far thank you.

3 maja 2026
Logo Richer Sounds - Milton Keynes

Odpowiedź od Richer Sounds - Milton Keynes

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Oceniono na 5 z 5

Very pleased with the purchase

Very pleased with the purchase of Samsung TV from Richer Sounds delivery was very prompt delivery guys were very helpful in putting it on its stand and taking away the old TV left the area clean and tidy- thank you.

29 kwietnia 2026
Logo Richer Sounds - Milton Keynes

Odpowiedź od Richer Sounds - Milton Keynes

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej