Richer Sounds - Liverpool Recenzje 

2961
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Wynik TrustScore: 5 na 5

5,0

1-5 Berry Street, L1 9DF Liverpool, GB

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

The company does EVERYTHING well. The recruitment procedure seems to constantly attract people who are great communicators, expert in their product knowowledge, generous and patient in the advice the... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Im a long standing customer of RS but now live 50 miles from my nearest store. On a few days break to Liverpool, finalising my choice of a new premium TV, after months of research, i went to the sho... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I have used Richer Sounds for many, many years. I believe they are the best audio and TV specialists on the high street. My local store in Liverpool has some of the most professional and helpful staff... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

It was a seamless hassle free experience from start to finish. Popped into the shop asked for the tv I wanted paid and left within 10 mins max. Free delivery three days later with great courier commun... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy

  1. Sklep Hi-fi
  2. również w kategorii:
  3. Sklep RTV
  4. Sklep TV

Napisane przez firmę

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Dane kontaktowe

  • 1-5 Berry Street, L1 9DF, Liverpool, Zjednoczone Królestwo

  • 0333 900 0030

5,0

Doskonała

Wynik TrustScore: 5 na 5

3 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

5,0

Wszystkie recenzje

(2961)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 24 562

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

The service was fantastic

The service was fantastic. Delivery driver was very pleasant and prompt. The 6 year guarantee is a game changer!
I couldn't recommend Richer Sounds any more.

16 czerwca 2026
Logo Richer Sounds - Liverpool

Odpowiedź od Richer Sounds - Liverpool

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Oceniono na 4 z 5

Had to wait a little while before I was…

Had to wait a little while before I was seen to, other than that, a very helpful member of staff saw to my needs.

17 czerwca 2026
Logo Richer Sounds - Liverpool

Odpowiedź od Richer Sounds - Liverpool

Thanks for taking the time to leave your review. I’m sorry to hear there was a wait before you were seen, although I’m pleased the service you received once engaged was helpful.

We’ll share this feedback with the store to review how we’re managing busy periods and
if there’s anything further you’d like to add, please feel free to get in touch via the address below...

seniorcomplaintsteam@richersounds.com

Many thanks
The Customer Experience Team

Oceniono na 5 z 5

Great experience with Richer Sounds Liverpool

Rang up checked TV was in stock, drove over parked at the side of the store went in paid for the item, helped to the car with it, and job done.
Great value best price around and free sound bar arrived next day as it wasn’t in stock. Great customer service and 6 year warranty to boot what’s not to love about Richer Sounds

15 czerwca 2026
Logo Richer Sounds - Liverpool

Odpowiedź od Richer Sounds - Liverpool

Thank you for your wonderful feedback

Oceniono na 5 z 5

Great Service as Usual

Spoke to David and explained what we were looking for, helped us choose the right TV for our refurbished kitchen. Probably the 5th TV we have had from Richer Sounds. Only disappointment was their delivery partner who to be honest has been very hard work!!

2 czerwca 2026
Logo Richer Sounds - Liverpool

Odpowiedź od Richer Sounds - Liverpool

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Oceniono na 5 z 5

Friendly helpful and knowledgeable…

Friendly helpful and knowledgeable staff. In particular Stuart who helped me through the various alternatives

8 czerwca 2026
Logo Richer Sounds - Liverpool

Odpowiedź od Richer Sounds - Liverpool

Thanks for your kind review, we look forward to your next visit.

Oceniono na 5 z 5

The advisor who served us was great

The advisor who served us was great. He let us browse and didn't pressure us. We left the shop and came back later and asked to buy some speakers but he advised us to buy something else which turned out to be perfect for us. Customer service at it's best!

8 czerwca 2026
Logo Richer Sounds - Liverpool

Odpowiedź od Richer Sounds - Liverpool

Thank you for your 5 star review!

Oceniono na 5 z 5

The staff's in Liverpool branch are…

The staff's in Liverpool branch are very helpful and knowledgeable about the product they are selling. Transaction went well and has been delivered at the said scheduled time.

8 czerwca 2026
Logo Richer Sounds - Liverpool

Odpowiedź od Richer Sounds - Liverpool

Thanks for your great feedback and for supporting local business.

Oceniono na 5 z 5

Great staff at Richer Sounds.

Big thanks to all the staff at Richer Sounds in Liverpool. They all know there stuff. Great price plus 6 years warranty.
Shout out to Justin. Thanks mate. We'll be back to finish off the sonos system.

30 maja 2026
Logo Richer Sounds - Liverpool

Odpowiedź od Richer Sounds - Liverpool

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Oceniono na 4 z 5

Great knowledge

The service offered is always exceptional with levels of product knowledge beyond the normal. My only negative point is the lack of stock held at stores

6 czerwca 2026
Logo Richer Sounds - Liverpool

Odpowiedź od Richer Sounds - Liverpool

Thanks for taking the time to leave us your review and for the positive feedback about the team, which is always great to read.

I’m sorry we didn’t have everything available in-store on this occasion however, providing we do have stock in our warehouse we can always have deliveries to any branch or direct to customers door the very next day, but I appreciate if you wanted to take away that day this would be frustrating for you.

Thanks again for the feedback.

The Richer Sounds team

Oceniono na 5 z 5

I wanted a new t v founder one that I…

I wanted a new t v founder one that I liked rang up staff were fantastic service was exceptional and delivery was on time. Cannot complain about anything as riches. Sounds, as you as usual, has done a fantastic job. Thank you.

6 czerwca 2026
Logo Richer Sounds - Liverpool

Odpowiedź od Richer Sounds - Liverpool

Thank you for your 5 star review, it’s lovely to read your comments.

Oceniono na 5 z 5

The staff are beyond good

The staff are beyond good. You should be very proud of them and use them as the bar to set, top draw!

5 czerwca 2026
Logo Richer Sounds - Liverpool

Odpowiedź od Richer Sounds - Liverpool

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Oceniono na 5 z 5

Excellent customer service

Excellent customer service and Diego store manager Liverpool gave me great advice on my new purchase AudioLab 7000 CDT player.

2 czerwca 2026
Logo Richer Sounds - Liverpool

Odpowiedź od Richer Sounds - Liverpool

Thank you for your 5 star review, it’s lovely to read your comments.

Oceniono na 5 z 5

Top marks to RicherSounds!

What a wonderful refreshing experience it was to go into Richersounds Liverpool. A special mention to Justin who helped me and my father in law 20years previously to choose an amplifier. He was still there as helpful as ever. Good to see a company that looks after its staff. It was Stuart (Chris ) who helped me decide on a new television, not pushy but relaxed, informative and friendly. Just what you need when buying an expensive item ( best price in Liverpool, including John Lewis, who couldn’t price match because Richersounds had a promo code offer, very strange ). Very happy with my purchase and the delivery team ( on time and courtesy ). Well done Liverpool Richersounds!! Nice clean shop too!!

6 czerwca 2026
Opinia niezależna
Logo Richer Sounds - Liverpool

Odpowiedź od Richer Sounds - Liverpool

Thank you for your 5 star review, it’s lovely to read your comments.

Doświadczenie Trustpilot

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