Member of staff who I dealt with in buying my new LG television was only concerned that I had chosen the correct tv for myself. Was very patient with my lack of IT Skills too. Delivery was exactly wh... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Can't fault the service or the whole experience, from initial email back n forth to final delivery and set up. Having done a lot of research beforehand, I was pretty solid with what I wanted, and it e... Zobacz więcej
Reakcja na opinię
Excellent service from Kelvin, sound advice gave me honest opinion of what I was looking for. Very happy with choice of desktop speakers purchased. Delivery next day very prompt.
Reakcja na opinię
Diego was most helpful in my quest for a replacement TV. I’m happy with my choice as I didn’t want to go overboard with size and technological extras. Plus, I had it delivered,installed and set up... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Dane kontaktowe
1-5 Berry Street, L1 9DF, Liverpool, Zjednoczone Królestwo
- 0333 900 0030
4,9
Doskonała
3 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Alwaysthe best experience at richer…
Always the best experience at richer sounds In Liverpool, always helpful professional
18 kwietnia 2026
Odpowiedź od Richer Sounds - Liverpool
Thanks for your 5 star review, we look forward to seeing you again next time
Deputy Manager David very attentive
Deputy Manager David very attentive, was able to deal with my purchase request and explained delivery options (actually arrived a day earlier than stated). Asked about interconnects, speaker cables etc and clearly has a good knowledge of products in store and elsewhere.
18 kwietnia 2026
Odpowiedź od Richer Sounds - Liverpool
Thank you for your wonderful feedback
Excellent service
Excellent service. Staff were very knowledgeable, helpful and friendly. I definitely recommend richer sounds in Liverpool.
18 kwietnia 2026
Odpowiedź od Richer Sounds - Liverpool
Thank you for your wonderful feedback
This was a great experience,Diego made…
This was a great experience,Diego made this much better with his professional outlook and info on all things hifi
16 kwietnia 2026
Odpowiedź od Richer Sounds - Liverpool
Thanks for your 5 star review, we look forward to seeing you again next time
Great service from the Liverpool…
Great service from the Liverpool branch. The guys there weee happy to bring my existing speakers in to test with a new CD player. Really helpful.
15 kwietnia 2026
Odpowiedź od Richer Sounds - Liverpool
Thanks for your great feedback and for supporting local business.
I've bought my last 3 televisions from…
I've bought my last 3 televisions from Richer Sounds, all LG, all very good. The TCL was recommended but I didn't like it. Stuart at the Liverpool store arranged for a swap and I've got a LG Qned which is an excellent television with a great picture. Thanks
14 kwietnia 2026
Odpowiedź od Richer Sounds - Liverpool
Thank you for your 5 star review!
All staff so helpful
All staff so helpful - both on the phone and in the Liverpool shop - thank you Stuart. We spent a fair bit of time in the shop and Stuart was very knowledgeable about the products.
10 kwietnia 2026
Odpowiedź od Richer Sounds - Liverpool
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Odpowiedź od Richer Sounds - Liverpool
Thank you for your wonderful feedback
Helpful staff
Helpful staff, great online price beat! Came to pick up and staff helped carry items to car. Couldn't ask for more.
11 kwietnia 2026
Odpowiedź od Richer Sounds - Liverpool
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Helpful experienced staff
Helpful experienced staff, took the time to explain technical details of the products I was planning to purchase.
10 kwietnia 2026
Odpowiedź od Richer Sounds - Liverpool
Thank you for your 5 star review, it’s lovely to read your comments.
Had to return an item and it was easy…
Had to return an item and it was easy and painless. Staff in Liverpool shop were ultra helpful.
17 kwietnia 2026
Odpowiedź od Richer Sounds - Liverpool
Thank you for your 5 star review!
amazing service from a company that cares about you
Absolutely brilliant service, looked after me all the way to fitting my home theatre, the staff are really friendly and will help you find what is suitable for you.
They couldn’t do enough for me.
Outstanding service from start to finish.
Mr S Thomas
7 kwietnia 2026
Opinia niezależna
Odpowiedź od Richer Sounds - Liverpool
Thank you for your wonderful feedback
Odpowiedź od Richer Sounds - Liverpool
Thank you for your wonderful feedback
Staff were very good and helpful said I…
Staff were very good and helpful said I needed assistance and they were happy to help put the tv into my car for me
4 kwietnia 2026
Odpowiedź od Richer Sounds - Liverpool
Thanks for your feedback, great to read you were happy with our service.
Odpowiedź od Richer Sounds - Liverpool
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Staff who go the extra mile
Brilliant staff who went the extra mile for us. Will definitely be shopping there again.
3 kwietnia 2026
Odpowiedź od Richer Sounds - Liverpool
Thank you for your wonderful feedback
Stuart went out of his way to give us…
Stuart went out of his way to give us the best advice, suggesting that LG was the best picture and reliability at the moment. It was hard to change after many years of having totally reliable Panasonic’s.
Thanks for the help & advice.
2 kwietnia 2026
Odpowiedź od Richer Sounds - Liverpool
Thanks for your kind review, we look forward to your next visit.
You just can't beat this
No. 1 go-to for your Hi-Fi needs.
The very best prices, along with a 6-year warranty on most items. Brilliant!
2 kwietnia 2026
Odpowiedź od Richer Sounds - Liverpool
Thanks for your kind review, we look forward to your next visit.
Firstly a great price
Firstly a great price, free delivery to the store and clear communication with the store confirming when it was ready to collect. Quick and easy collection, pull up outside, pop in to show the invoice that was emailed to me as proof of purchase and the colleague carried it out to the car and made sure it was safe to transport. Great service as always, thanks!
1 kwietnia 2026
Odpowiedź od Richer Sounds - Liverpool
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Very quick delivery even on the…
Very quick delivery even on the standard.
Great price and Richer Sounds very good customer support.
31 marca 2026
Odpowiedź od Richer Sounds - Liverpool
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Doświadczenie Trustpilot
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