I always feel that at richer Sounds, I’m given advice that most clearly fits my requirements . The equipment I’ve bought there has proved to be well-suited to my wishes and needs, and when I’ve had di... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
A charming young man went to great trouble to secure me the very last RC for my old OPPO Blu-Ray, I had been looking at one on Ebay for £300 and he got me a new one for £25! I can't use my player with... Zobacz więcej
Reakcja na opinię
Spoke to David and explained what we were looking for, helped us choose the right TV for our refurbished kitchen. Probably the 5th TV we have had from Richer Sounds. Only disappointment was their deli... Zobacz więcej
Reakcja na opinię
10 years after buying my last TV from richer sounds I returned to but my new TV and was shocked to have been served by the same guy. Knowledgeable and great customer service backed by a great warrant... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Dane kontaktowe
1-5 Berry Street, L1 9DF, Liverpool, Zjednoczone Królestwo
- 0333 900 0030
5,0
Doskonała
3 tys. recenzji
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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Click & collect item for record brush
Click & collect item for record brush. No messing, quick delivery to store and was contacted as soon as the item landed 👍
2 lipca 2026
Odpowiedź od Richer Sounds - Liverpool
Thanks for your kind review, we look forward to your next visit.
The people in the store reminded me…
The people in the store reminded me what’s it’s like to buy in a real store! Good serve, good knowledge of equipment and helpful from start to finish. Much better than buying online!
30 czerwca 2026
Odpowiedź od Richer Sounds - Liverpool
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Excellent customer service and very good advice and recommendations.
I always feel that at richer Sounds, I’m given advice that most clearly fits my requirements . The equipment I’ve bought there has proved to be well-suited to my wishes and needs, and when I’ve had difficulties with new equipment, the shop has given me excellent after sale support. The people in R/S are very knowledgeable and have a really positive attitude towards customers. It’s a shop I enjoy visiting, and trust.
3 stycznia 2026
Odpowiedź od Richer Sounds - Liverpool
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Odpowiedź od Richer Sounds - Liverpool
Thank you for your wonderful feedback
Friendly informative staff
Friendly informative staff. No hard sell. 6 Yr warranty. Whole experience was smooth and pleasant. (Liverpool shop)
28 czerwca 2026
Odpowiedź od Richer Sounds - Liverpool
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Great service sales staff were helpful…
Great service sales staff were helpful and and friendly very happy with my purchase thank you
27 czerwca 2026
Odpowiedź od Richer Sounds - Liverpool
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
10 years after buying my last TV from…
10 years after buying my last TV from richer sounds I returned to but my new TV and was shocked to have been served by the same guy. Knowledgeable and great customer service backed by a great warranty makes it a no brainer.
26 czerwca 2026
Odpowiedź od Richer Sounds - Liverpool
Thank you for your 5 star review!
Odpowiedź od Richer Sounds - Liverpool
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
The personal touch goes a long way
The store manager was very knowledgeable and listened to our needs. Very patient and worked out a decent deal on our purchase. Then my order arrived a day early so a positive experience from start to finish
20 czerwca 2026
Odpowiedź od Richer Sounds - Liverpool
Thanks so much for your positive feedback, which was great to read including the early delivery! We hope to see you again, and next time attain that last fifth star.
The Customer Experience team
Expert advice
Expert advice, friendly, professional service.
Prompt delivery
Great speakers
23 czerwca 2026
Odpowiedź od Richer Sounds - Liverpool
Thank you for your 5 star review!
No problems with the purchase at any…
No problems with the purchase at any stage in the process and prompt delivery. Keen price too.
23 czerwca 2026
Odpowiedź od Richer Sounds - Liverpool
Thanks for your 5 star review, we look forward to seeing you again next time
Odpowiedź od Richer Sounds - Liverpool
Thanks for your great feedback and for supporting local business.
A charming young man went to great…
A charming young man went to great trouble to secure me the very last RC for my old OPPO Blu-Ray, I had been looking at one on Ebay for £300 and he got me a new one for £25! I can't use my player without the RC as it is on a very low unit and I am disabled so getting down on my knees simply isn't an option. I have recently had an appalling experience with John Lewis and Miele which left me without a fridge, or my £1400, for over 7 months. They treated me with complete contempt playing pass the parcel with the blame, so I REALLY do know what good customer service looks like, and I got it at Richer Sounds!
18 czerwca 2026
Odpowiedź od Richer Sounds - Liverpool
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Odpowiedź od Richer Sounds - Liverpool
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
The service was fantastic
The service was fantastic. Delivery driver was very pleasant and prompt. The 6 year guarantee is a game changer!
I couldn't recommend Richer Sounds any more.
16 czerwca 2026
Odpowiedź od Richer Sounds - Liverpool
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Had to wait a little while before I was…
Had to wait a little while before I was seen to, other than that, a very helpful member of staff saw to my needs.
17 czerwca 2026
Odpowiedź od Richer Sounds - Liverpool
Thanks for taking the time to leave your review. I’m sorry to hear there was a wait before you were seen, although I’m pleased the service you received once engaged was helpful.
We’ll share this feedback with the store to review how we’re managing busy periods and
if there’s anything further you’d like to add, please feel free to get in touch via the address below...
seniorcomplaintsteam@richersounds.com
Many thanks
The Customer Experience Team
Excellent service as usual
13 czerwca 2026
Odpowiedź od Richer Sounds - Liverpool
Thank you for your 5 star review!
Great experience with Richer Sounds Liverpool
Rang up checked TV was in stock, drove over parked at the side of the store went in paid for the item, helped to the car with it, and job done.
Great value best price around and free sound bar arrived next day as it wasn’t in stock. Great customer service and 6 year warranty to boot what’s not to love about Richer Sounds
15 czerwca 2026
Odpowiedź od Richer Sounds - Liverpool
Thank you for your wonderful feedback
Great Service as Usual
Spoke to David and explained what we were looking for, helped us choose the right TV for our refurbished kitchen. Probably the 5th TV we have had from Richer Sounds. Only disappointment was their delivery partner who to be honest has been very hard work!!
2 czerwca 2026
Odpowiedź od Richer Sounds - Liverpool
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
I have shopped at Liverpool several…
I have shopped at Liverpool several times and have always received helpful and knowledgeable advise, excellent service. Well done
13 czerwca 2026
Odpowiedź od Richer Sounds - Liverpool
Thank you for your 5 star review, it’s lovely to read your comments.
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