Richer Sounds approach to customer engagement is second-to-none. They actually have phone numbers for branches, which are answered by a real, knowledgeable person. I phoned about the availability in o... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Richer Sounds approach to customer engagement is second-to-none. They actually have phone numbers for branches, which are answered by a real, knowledgeable person. I phoned about the availability in o... Zobacz więcej
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Wonderful advice and great service re a new TV and wall mount. I’d tried various stores for a particular TV but they had no stock. Leicester was the only store that suggested a slightly better mod... Zobacz więcej
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Called into Leicester branch, as my elderly turntable gave up.All staff exceptional, going above and beyond, without pressure to sell me something that was above my capabilities or budget. Found me t... Zobacz więcej
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After researching amplifiers and speakers, I turned to Richer Sounds for a sound test of my top selections. Levi was exceptionally helpful, making my listening experience truly enjoyable. I encourage... Zobacz więcej
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Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
163 London Road, LE2 1EG, Leicester, Zjednoczone Królestwo
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Very welcoming in the store. Very good customer service. Definitely always recommend to family and friends.

Odpowiedź od Richer Sounds - Leicester
Staff kept me informed about my purchase and when it would be delivered, really good service throughout the process, 5 stars all the way, would definitely recommend,
Shout out to Paul and Sebastian

Odpowiedź od Richer Sounds - Leicester
Can not recommend highly enough.
Fantastic customer service.
These people really care about you when you do business with them.
Delivery service was excellent too.
Why would anyone go anywhere else.

Odpowiedź od Richer Sounds - Leicester
Well informed guidance - I am really pleased with the products I ended up buying

Odpowiedź od Richer Sounds - Leicester
Great staff (they listen). Would have been better if the TV I was interested in (TCL) was on display in store. Delivery quick and efficient.

Odpowiedź od Richer Sounds - Leicester
Comprehensive ,thorough, knowledgeable and timely. Will
use again in the future.

Odpowiedź od Richer Sounds - Leicester
Very helpful with the ordering and delivery process

Odpowiedź od Richer Sounds - Leicester
Wanted Headphones for an Amplifier bought from the branch at Solihull. This is where the expert at London Road took over. Precise information given regarding price and a demonstration of Classical music confirmed my requirement. Thank you.

Odpowiedź od Richer Sounds - Leicester
Price match was brilliant, Richard from Leicester was very helpful and had great knowledge of the products.
Delivery came three days earlier than expected, I was also kept informed from the delivery guys.

Odpowiedź od Richer Sounds - Leicester
Any trip to Richer Sounds is a pleasure to be honest, with knowledgeable and courteous staff who want you to leave happy. If, like me, you're someone who doesn't keep up with the latest innovations and only replaces something like a TV every 10 years or so then it is easy to be quickly confused by all of the latest jargon or developments. This, I think, is where the staff excel as they don't try to confuse you further and try to sell you what you don't need just to make a sale. They listen to what you want and then guide you through the options open to you, and will say if you don't need something that you may have thought that you did. Whilst I only replace TV's and hi-fi's every 10 years or so I've dealt with them for over 25 years and wouldn't go elsewhere, all due to the service.

Odpowiedź od Richer Sounds - Leicester
Excellent service, the staff are so knowledgeable and have great advice about a TV we wanted to also double up as a second PC Screen.
We always go here for our TV and music equipment, despite now living 2 hours away! It's a first class service every time!

Odpowiedź od Richer Sounds - Leicester

Odpowiedź od Richer Sounds - Leicester
Leicester Superb! Excellent customer care, excellent product knowledge, superb experience. Just a shame the parking outside is so dreadful. Such a superb shop and experience. Thoroughly recommend you go see them. Thank you

Odpowiedź od Richer Sounds - Leicester
Team were superb - product knowledge and customer service was fantastic. Wouldn't go anywhere else

Odpowiedź od Richer Sounds - Leicester
Staff extremely knowledgeable, friendly and helpful. Nothing is too much trouble.

Odpowiedź od Richer Sounds - Leicester
Whenever I'm upgrading my hifi, I usually end up at Richer Sounds. Great deal on an amp I'd been looking at. So a phone call later I was provided with expert reassurance about the amp spec and my speakers. Infact the store has my purchase history over 20 years! Always a pleasure with anyone who's on desk. Richard was great, just as he was 4 years ago haha.
Oh, and the JBL ma 510...that's just superb. Recommended

Odpowiedź od Richer Sounds - Leicester
I have always shopped with Richer Sounds either online or with my local branch in Leicester and they have always been impeccable but I must say that even this time they went above and beyond. A huge huge huge shout out to Levi who has been phenomenal providing expert advice and perfect customer service- absolutely outstanding!! The Leicester have been fantastic from start to finish!!

Odpowiedź od Richer Sounds - Leicester
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
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Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.