Richer Sounds approach to customer engagement is second-to-none. They actually have phone numbers for branches, which are answered by a real, knowledgeable person. I phoned about the availability in o... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Richer Sounds approach to customer engagement is second-to-none. They actually have phone numbers for branches, which are answered by a real, knowledgeable person. I phoned about the availability in o... Zobacz więcej
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Wonderful advice and great service re a new TV and wall mount. I’d tried various stores for a particular TV but they had no stock. Leicester was the only store that suggested a slightly better mod... Zobacz więcej
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Called into Leicester branch, as my elderly turntable gave up.All staff exceptional, going above and beyond, without pressure to sell me something that was above my capabilities or budget. Found me t... Zobacz więcej
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After researching amplifiers and speakers, I turned to Richer Sounds for a sound test of my top selections. Levi was exceptionally helpful, making my listening experience truly enjoyable. I encourage... Zobacz więcej
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Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
163 London Road, LE2 1EG, Leicester, Zjednoczone Królestwo
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Warranty claim, seamless result, top service, never expected anything less, brilliant team as usual, top mention for Paul and Sebastian.

Odpowiedź od Richer Sounds - Leicester
Leicester branch. Really helpful and knowledgeable sales. Levi served us, giving us excellent advice about pairing a new amplifier with our b&speakers to update our system.

Odpowiedź od Richer Sounds - Leicester
Quick and efficient service. Answered all my questions etc. Sorted out next day delivery too. Cheers!

Odpowiedź od Richer Sounds - Leicester
Great products, great service, great customer service, excellent all round

Odpowiedź od Richer Sounds - Leicester
Knowledgeable and helpful staff very efficient

Odpowiedź od Richer Sounds - Leicester
Have bought my tvs before from Richer Sounds and have always been happy with my purchases from them Good price compared with equivalent LG at John Lewis. Plus free delivery

Odpowiedź od Richer Sounds - Leicester
Richer Sounds in Leicester are really good the guys are proactive, I feel for the guys as they are waiting for the supplier to update them on my speaker stands and although they keep me updated, their communication is good, and responsive - the supplier is not, so I don't want to tar them with the same brush because they are very active and have resolved the other issues.

Odpowiedź od Richer Sounds - Leicester
Ordered an amplifier over the telephone, and the text message link for payment failed, due to a problem with the bank card security nonsense. The staff member at the shop decided to simply do it the old fashioned way, and took the number over the phone, which worked instantly, and my amplifier was delivered within two days.

Odpowiedź od Richer Sounds - Leicester
I've been shopping at Richer sounds for over 20 years and their products and prices have always been really good. I recently purchased a Yamaha DAB amplifier and I'm very pleased with the sound and build quality.
Great Value, Leicester Branch price matched offer found elsewhere & advise given to allow new TV to talk to analogue sound system was spot on. Aftersales was excellent no query was too small or difficult for them to answer. Very happy with purchase and would recommend Richer Sounds Leicester to anyone.
Fantastic service, excellent knowledge and extremely helpful
Thanks to Tony (Leicester branch)
Was in the market for an LG TV. Contacted RS Telesales and they informed me that there was a TV that I wanted in their Leicester store. Contacted the store and reserved it. All straight forward , and collected the LG TV the very next day. Staff in RS Leicester were fantastic as always, efficient and professional and always courteous. All in all, have been using RS for over 25 years for great advice and superb kit. I for one will not go anywhere else. 10/10 for everything again as usual. Thank you guys.

Odpowiedź od Richer Sounds - Leicester
Every one involved with my purchase were spot on including the guys in the store to the delivery guys

Odpowiedź od Richer Sounds - Leicester
A fast, efficient service online backed up by friendly staff in the Leicester store when I collected my cd player.

Odpowiedź od Richer Sounds - Leicester
After sale second to none. Staff always very knowledgeable. Would Never sell you a bad deal.

Odpowiedź od Richer Sounds - Leicester
A great service and didn't feel pressured only advised very well by the staff.

Odpowiedź od Richer Sounds - Leicester
Great service from Janson Senior Sales @ leicester.
( I attended the store). Took time to listen to what I needed - to replace a 20yr old AV amp which died.
Checked the spec of my speakers as another shop told me I needed to replace them all - but not the case when Jason checked the spec. Jason recommended new speakers, just in case I wanted to change but said it was not relay necessary - but given they were also 20 yrs old I may want to in the future. Ordered new Amp over the phone the next day with the branch @ 1.00pm on Sunday and delivered at 11am Monday morning by DPD. exceptional.
Very polite and helpful member of the team took my order. There was no stock in store but I was happy with the delivery date given (I ordered Saturday afternoon, delivery date given was the following Tuesday). In fact the delivery was made on the Monday - a day early.

Odpowiedź od Richer Sounds - Leicester
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