Richer Sounds - Holborn Recenzje 

1332
Wynik TrustScore: 5 na 5

4,9

29 Bloomsbury Way, WC1A 2SL London, GB


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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Steve was (still is) brilliant, from the moment I walked into the store. Great customer service, I told him what I liked, he arranged a demo of the equipment within 30 mins. I ended up purchasing a Ca... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I wanted some headphones and was very specific about pricing and requirements. I called the store and was served by Elliot who gave excellent advice and was very patient with me and answered by 100 q... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I need to replace my CD player, I have always used Richer Sounds, so I went to the London Bridge branch. One assistant was speaking to a customer on the telephone which is fine, the other was looking... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Great service, advice, and a good deal of patients from Steve at the Holborn store. My order was placed very late in the day and still a next day delivery was promised and met. Steve reassured me... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy

  1. Sklep Hi-fi
  2. Sklep RTV
  3. Sklep TV

Napisane przez firmę

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Dane kontaktowe

  • 29 Bloomsbury Way, WC1A 2SL, London, Zjednoczone Królestwo

  • 0333 900 0028

4,9

Doskonała

Wynik TrustScore: 5 na 5

1 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,9

Wszystkie recenzje

(1332)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 24 564

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

An almost impossible purchase!

Speedy collection, near impossible to believe that a multi-region DVD player (which also plays CDs), can be purchased new and under warranty for 3 years for £29, but it can. Bought to supplement a DVD gift for our neighbour's young children, who in the age of streaming did not have one! Served with a smile on collection, despite a price that probably leaves very little margin.

1 lutego 2026
Logo Richer Sounds - Holborn

Odpowiedź od Richer Sounds - Holborn

Thanks for your kind review, we look forward to your next visit.

Oceniono na 5 z 5

Excellent service

Really helpful on the phone, offered a great alternative deal as the item I was asking about was sold out. Visited in store and they upheld, and standard delivery was super quick. Speakers are great 😃

31 stycznia 2026
Logo Richer Sounds - Holborn

Odpowiedź od Richer Sounds - Holborn

Thanks for your kind review, we look forward to your next visit.

Oceniono na 5 z 5

Elliot was really helpful

Elliot was really helpful , very patient . Extremely pleased with my Arcam amplifier.

30 stycznia 2026
Logo Richer Sounds - Holborn

Odpowiedź od Richer Sounds - Holborn

Thank you for your 5 star review!

Oceniono na 5 z 5

Great store, amazing staff!

It was a pleasure to visit this cozy musical store. Steve made me an offer I could not resist. Thank you for the the opportunity. I love the headphones!

30 stycznia 2026
Logo Richer Sounds - Holborn

Odpowiedź od Richer Sounds - Holborn

Thank you for your wonderful feedback

Oceniono na 5 z 5

Purchase of Q Acoustics clearance speakers

Very quick reply to my email inquiry requesting cost and delivery of discounted Q Acoustic speakers which resulted in purchase of the speakers and very quick delivery. Thank you.

30 stycznia 2026
Logo Richer Sounds - Holborn

Odpowiedź od Richer Sounds - Holborn

Thanks for your feedback, great to read you were happy with our service.

Oceniono na 5 z 5

Best place to buy audio-visual equipment

Richer Sounds has been my first (and usually only) shop to buy from. There are a number of reasons but three stand out. First is the staff, knowledgeable, friendly, ready to answer questions. Second the after sales service, on the odd time I've needed it they have been most helpful, third prices, Almost always either or near the cheapest and combined with points one and two the best buy. It seems invidious to single out one individual in a history of helpful staff but Elliot had all the qualities that make it such a pleasure to shop at Richer Sounds.

28 stycznia 2026
Logo Richer Sounds - Holborn

Odpowiedź od Richer Sounds - Holborn

Thanks for your great feedback and for supporting local business.

Oceniono na 5 z 5

First class service

It’s a pleasure to visit a shop that is interested in ensuring that I buy the best equipment for my wants rather than something that might just about do, but is going to make them the biggest profit margin.

29 stycznia 2026
Logo Richer Sounds - Holborn

Odpowiedź od Richer Sounds - Holborn

Thanks for your 5 star review, we look forward to seeing you again next time

Oceniono na 5 z 5

New Sennheisers don't like USB C adapter

Holborn extremely helpful, courteous.
Advice on new Sennheiser headphones. Purchased but didn't work with the USB C adapter that I had to use for my lighting phone. Very understanding and helpful.

29 stycznia 2026
Logo Richer Sounds - Holborn

Odpowiedź od Richer Sounds - Holborn

Thank you for your 5 star review, it’s lovely to read your comments.

Oceniono na 5 z 5

A quality shop

The original advice was exactly what I needed to find what I wanted. Most helpful!
Once I had decided what I wanted, the purchase was completed speedily and hassle free.
At no time did I feel pressured into purchasing something I didn't need.
The product was delivered promptly and to the specified time.

28 stycznia 2026
Logo Richer Sounds - Holborn

Odpowiedź od Richer Sounds - Holborn

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Oceniono na 5 z 5

Cambridge headphone

Staffs was very helpful and knowledgeable about products. I have opportunity to try the product before buying. Room available for trial.

24 stycznia 2026
Logo Richer Sounds - Holborn

Odpowiedź od Richer Sounds - Holborn

Thanks for your great feedback and for supporting local business.

Oceniono na 5 z 5

Steve went above and beyond to sort out…

Steve went above and beyond to sort out my order, very knowledgable on the product range and gave me brilliant tailored advice. Would recommend anyone looking to buy a high end piece of equipment to go through richer sounds as their warranty is the best in industry and if you know anything about the company they make sure to look after both their staff & customers.

24 stycznia 2026
Logo Richer Sounds - Holborn

Odpowiedź od Richer Sounds - Holborn

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Oceniono na 5 z 5

Excellent service

Excellent service - out of the store in 3 minutes with factory packed Audio Technica turntable!

22 stycznia 2026
Logo Richer Sounds - Holborn

Odpowiedź od Richer Sounds - Holborn

Thanks for your 5 star review, we look forward to seeing you again next time

Oceniono na 5 z 5

A1 company excellent service

Bought from you before. Excellent service knowledgeable after sales fantastic. A1 company

21 stycznia 2026
Logo Richer Sounds - Holborn

Odpowiedź od Richer Sounds - Holborn

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Oceniono na 5 z 5

Easy purchase and super-fast delivery…

Easy purchase and super-fast delivery of replacement (same again) for 26 year old Denon mini-system, followed by sound advice re new speaker able to enhance the listening experience.

20 stycznia 2026
Logo Richer Sounds - Holborn

Odpowiedź od Richer Sounds - Holborn

Thanks for your feedback, great to read you were happy with our service.

Oceniono na 5 z 5

Really helpful staff

Really helpful staff. Served straight away and pointed out the goods I was looking for. Offered a trial before buying. Quite a refreshing experience.

20 stycznia 2026
Logo Richer Sounds - Holborn

Odpowiedź od Richer Sounds - Holborn

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Oceniono na 5 z 5

Great service and quick delivery

I was after a specific hifi stand which I had ordered direct from the manufacturer but they kept pushing the delivery date back. Found the same stand at Richer Sounds and went to my local store. The shop staff were very helpful, ordered up the item from their warehouse and had it delivered the next day. Very happy with service and speed of delivery.

18 stycznia 2026
Oceniono na 5 z 5

Product was an excellent fit to improve…

Product was an excellent fit to improve my dated and peace-meal set-up. The shop gave me honest feedback suggesting cheaper options etc

14 stycznia 2026
Logo Richer Sounds - Holborn

Odpowiedź od Richer Sounds - Holborn

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

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