Richer Sounds - Holborn Recenzje 

1388
•
Wynik TrustScore: 5 na 5

4,9

29 Bloomsbury Way, WC1A 2SL London, GB

•

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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

So this was a great buying experience. I went in with a simple brief for dual speakers and a budget Without the education and advice I would have bought Sonos, but they explained Denon to me (and its... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

This company is the best electronics retailer in London. The stores may be small, but Richer Sounds gets most click-and-collect orders to you in a day, and with excellent customer service. Cannot reco... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Was looking to buy a soundbar to replace my rather large yamaha amp, speakers ,and cables but wanted one with DTS and Dolby Atmos and great wireless rears. Eventually opted for the Samsung HW-Q990... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Terrific advice and help from a cheerful team who listened to my story and my needs and advised across a spectrum so that I could choose. Helped me achieve fabulous sound on a medium budget. I am... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy

  1. Sklep Hi-fi
  2. również w kategorii:
  3. Sklep RTV
  4. Sklep TV

Napisane przez firmę

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Dane kontaktowe

  • 29 Bloomsbury Way, WC1A 2SL, London, Zjednoczone Królestwo

  • 0333 900 0028

4,9

Doskonała

Wynik TrustScore: 5 na 5

1 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,9

Wszystkie recenzje

(1388)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 24 500

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

First Rate

This company is the best electronics retailer in London. The stores may be small, but Richer Sounds gets most click-and-collect orders to you in a day, and with excellent customer service. Cannot recommend highly enough.

11 października 2026
Logo Richer Sounds - Holborn

Odpowiedź od Richer Sounds - Holborn

Thank you for your 5 star review!

Oceniono na 5 z 5

Great soundbar ! Great Advice and Staff

Was looking to buy a soundbar to replace my rather large yamaha amp, speakers ,and cables but wanted one with DTS and Dolby Atmos and great wireless rears. Eventually opted for the Samsung HW-Q990F. Peter at the Holborn branch was very helpful with his advice and thoughts. Very pleased so far with it. I knew it wound not compete with my previous setup, but was pretty much blown away with the DTS and Atmos. Glad to be free of all my cables. Great base and Subwoofer. Was even impressed with the audio seperation as I wasn't expecting to.

Only complaint is the display is tricky to read - the app is easier to navigate as the remote is tiny and a bit of a fiddle.

I've bought before from RS and will do again. Also took out the 6 year guarantee... Thanks!

26 września 2026
Logo Richer Sounds - Holborn

Odpowiedź od Richer Sounds - Holborn

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Oceniono na 5 z 5

A great buying experience

So this was a great buying experience. I went in with a simple brief for dual speakers and a budget Without the education and advice I would have bought Sonos, but they explained Denon to me (and its good Apple Home Play link); I had a listen in the sound room, and went home happy.

1 października 2026
Logo Richer Sounds - Holborn

Odpowiedź od Richer Sounds - Holborn

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Oceniono na 5 z 5

Kind

Kind, helpful. considerate I felt a genuine sense of having the customer's best interests at heart.

28 września 2026
Logo Richer Sounds - Holborn

Odpowiedź od Richer Sounds - Holborn

Thanks for your kind review, we look forward to your next visit.

Oceniono na 5 z 5

I was immediately provided with…

I was immediately provided with helpful, constructive, friendly and courteous service.
My inquiry was met with competence and efficiency and I ended up with exactly the product that I had sought and in respect of which I had had no success. Beats ‘online’ shopping hands down

27 września 2026
Logo Richer Sounds - Holborn

Odpowiedź od Richer Sounds - Holborn

Thanks for your great feedback and for supporting local business.

Oceniono na 5 z 5

Always a pleasure dealing with Richer…

Always a pleasure dealing with Richer sounds!
Pleasant, efficient, well informed staff.

I got the thing I wanted easily and had a nice time while I was at it. What more is there to say

27 września 2026
Logo Richer Sounds - Holborn

Odpowiedź od Richer Sounds - Holborn

Thank you for your wonderful feedback

Oceniono na 5 z 5

Service, Staff

I have been there just to look and experince, but I bought a pair of speaker. I think this info is enough to explain:):)

25 września 2026
Logo Richer Sounds - Holborn

Odpowiedź od Richer Sounds - Holborn

Thank you for your 5 star review, it’s lovely to read your comments.

Oceniono na 5 z 5

Terrific advice and help from a…

Terrific advice and help from a cheerful team who listened to my story and my needs and advised across a spectrum so that I could choose. Helped me achieve fabulous sound on a medium budget. I am extremely pleased with my purchase but also with the support I had while agonizing!
And none of this conducted online! Face to face discussions and patience despite a shop full of people.
I was directed to them by a professional in the field and thus felt the nervousness an amateur. Not an issue!

3 września 2026
Logo Richer Sounds - Holborn

Odpowiedź od Richer Sounds - Holborn

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Oceniono na 5 z 5

Bought my TV and speaker setup with…

Bought my TV and speaker setup with Elliot who was incredibly helpful. Really happy with my purchase and as always Richer Sounds is my go to and I'll be coming back for any other purchases in the future.

14 września 2026
Logo Richer Sounds - Holborn

Odpowiedź od Richer Sounds - Holborn

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Oceniono na 5 z 5

Exceptional Customer Service and Care

Steve and the team at richer sounds Holborn really went the distance in helping me purchase a HI FI system, their recommendations and expertise is exceptional. I was able to get an amazing deal on all the system components. I walked away feeling very happy with my purchase and so happy to have it setup at home now!

21 września 2026
Logo Richer Sounds - Holborn

Odpowiedź od Richer Sounds - Holborn

Thank you for your 5 star review!

Oceniono na 5 z 5

Great speaker stands

A specialist quickly helped identify excellent speaker stands at a great price for me and arranged next-day delivery. Richer Sounds is fantastic for anything hifi related.

18 września 2026
Logo Richer Sounds - Holborn

Odpowiedź od Richer Sounds - Holborn

Thank you for your 5 star review!

Oceniono na 5 z 5

Richer Sounds Holborn

Met Alan, quick service and sound advice
Purchased TV and RF headphones
Delivered this morning
LG instructions not very good, TV excellent visuals, still getting used to the functions
Returning to Richer I have been shopping with them for over 20 years the never disappoint, service over all these years has been superb

19 września 2026
Logo Richer Sounds - Holborn

Odpowiedź od Richer Sounds - Holborn

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Oceniono na 4 z 5

Can’t say it was particularly GREAT

Can’t say it was particularly GREAT. I said what I wanted (a CD deck). A number of alternatives were shown to me OnLine and I chose one of them. RS didn’t have it in stock so I had to wait a few days for delivery.
The one problem with the product I received is that it didn’t have the curved top edge shown in the OnLine photograph I was shown but life is too short to pursue a quibble.
This note is not meant as a serious criticism.

14 września 2026
Logo Richer Sounds - Holborn

Odpowiedź od Richer Sounds - Holborn

Thank you for your feedback and for taking the time to leave us a review.

We were sorry to read that you were not fully satisfied with your purchase due to the online image appearing to not match the physical item.

If you would like to discuss this further or look into an exchange of the item, please feel free to contact our Holborn branch via 0333 900 0028 and they will be able to assist you.

Many thanks,

The Customer Experience team

Oceniono na 5 z 5

I had great help from the staff in…

I had great help from the staff in helping me find the best setup I could for my budget. The kit arrived as expected on the agreed date and I’m delighted with the end result.

15 września 2026
Logo Richer Sounds - Holborn

Odpowiedź od Richer Sounds - Holborn

Thank you for your wonderful feedback

Oceniono na 5 z 5

Faultless attention to detail.

Faultless attention to detail.

Extremely responsive.

I would say Swiss efficiency.

15 września 2026
Logo Richer Sounds - Holborn

Odpowiedź od Richer Sounds - Holborn

Thanks for your feedback, great to read you were happy with our service.

Oceniono na 5 z 5

Had a problem with my TV and Richer…

Had a problem with my TV and Richer Sounds couldn't have been better in sorting out the issues. Good old fashioned customer service...it still exists!

14 września 2026
Logo Richer Sounds - Holborn

Odpowiedź od Richer Sounds - Holborn

Thank you for your 5 star review!

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