Richer Sounds - Holborn Recenzje 

1388
•
Wynik TrustScore: 5 na 5

4,9

29 Bloomsbury Way, WC1A 2SL London, GB

•

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Richer sounds is a shop I trust. Years ago I bought an Onkyo amp, surround sound speakers, bookshelf speakers and a BluRay player from you guys. And they all still work. Now, it became time to re... Zobacz więcej

Oceniono na 5 z 5

This company is the best electronics retailer in London. The stores may be small, but Richer Sounds gets most click-and-collect orders to you in a day, and with excellent customer service. Cannot reco... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

So this was a great buying experience. I went in with a simple brief for dual speakers and a budget Without the education and advice I would have bought Sonos, but they explained Denon to me (and its... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Was looking to buy a soundbar to replace my rather large yamaha amp, speakers ,and cables but wanted one with DTS and Dolby Atmos and great wireless rears. Eventually opted for the Samsung HW-Q990... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy

  1. Sklep Hi-fi
  2. również w kategorii:
  3. Sklep RTV
  4. Sklep TV

Napisane przez firmę

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Dane kontaktowe

  • 29 Bloomsbury Way, WC1A 2SL, London, Zjednoczone Królestwo

  • 0333 900 0028

4,9

Doskonała

Wynik TrustScore: 5 na 5

1 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,9

Wszystkie recenzje

(1388)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 24 562

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Still giving a great service after all these years

When visiting Richard sounds I knew I was interested in the Cambridge evo but had no idea whether it would be the right product for me and what speakers I would want . I dealt with Peter first then Elliot both were really helpful and nothing was too much effort . I was steered towards any products or pressured to purchase anything . Do te decision at the end was all mine I was just given helpful advice . When I finally purchased I found Steve really helpful and I was made to feel I would of gotten the same service wether I spent 100s or 1000s so thanks again for your help and I’m really happy with my choice.

9 września 2026
Logo Richer Sounds - Holborn

Odpowiedź od Richer Sounds - Holborn

Thank you for your wonderful feedback

Oceniono na 5 z 5

Great phone advice on what (to me at…

Great phone advice on what (to me at least) was a complicated connection issue. Friendly service. And the advice worked!

8 września 2026
Logo Richer Sounds - Holborn

Odpowiedź od Richer Sounds - Holborn

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Oceniono na 5 z 5

First class service from Richer Sounds

As always, first class service from Richer Sounds staff at Holborn.
Wharfedale 9.0 speakers arrived very quickly, even though I did not pay for an expedited order.
They are such quality speakers for such a bargain price.
Folk might like larger speakers and pay more, as I have for another room, but these small Wharfedales are something all of their own - diminutive and unfussy; providing a detailed and lovely listening experience. Nothing to compete with them at all.

3 września 2026
Logo Richer Sounds - Holborn

Odpowiedź od Richer Sounds - Holborn

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Oceniono na 2 z 5

Delivery excellent then all fell down…

Delivery excellent then all fell down . Was very excited to get a new telly however on assembly found the peice this was last Friday that fastens the tv to the stand was missing unfortunately I had already installed our old tv a Samsung frame in my son's bedroom. Rang customer service who suggested leaning it against the wall so I could watch it !,he said they would order the missing part but it wouldn't arrive TILL MAYBE next week it still hasn't arrived and the tv is leaning against my living room wall I've put it back in the box From hero to zero.Imsick of the sight of it and her indoors isn't very happy.Is this the end of a beautiful relationship , apparently they want me for lifexxx

1 września 2026
Logo Richer Sounds - Holborn

Odpowiedź od Richer Sounds - Holborn

I was truly sorry to read your feedback, further your purchase of one of the clearance models from our website. These should feature all essential accessories, such as the stand so I will of course investigate with the service team as to why this didn't happen with your purchase.

It's also disappointing to read of the handling of the matter, which I will also investigate, as which is well below what we would expect. Whilst obviously things do go wrong from time to time we should always bend over backwards to rectify issues like this as a priority.

I will arrange for one of the team to contact you to put this right asap and either get the parts to you urgently or replace the item with another.

seniorcomplaintsteam@richersounds.com

Apologies again,

Tom Griffiths
Head of Customer Experience
Richer Sounds

Oceniono na 5 z 5

I always come to Riches Sounds to buy…

I always come to Riches Sounds to buy my serious hifi purchases. The advice and warmth and customer service is second-to-none. It's one thing to look at something online and wonder if it's good as the reviews say it is. It's another to go to Richer Sounds and know that what you're being recommended is worth it.

26 sierpnia 2026
Logo Richer Sounds - Holborn

Odpowiedź od Richer Sounds - Holborn

Thanks for your kind review, we look forward to your next visit.

Oceniono na 5 z 5

I've been using Richer Sounds for decades

I've been using Richer Sounds for decades. You can't beat being able to go into on of the stores to see / hear what you are buying, and to receive expert advice.

24 sierpnia 2026
Logo Richer Sounds - Holborn

Odpowiedź od Richer Sounds - Holborn

Thank you for your 5 star review!

Oceniono na 5 z 5

Amazing customer service

Amazing customer service. Very happy with my purchase.

22 sierpnia 2026
Logo Richer Sounds - Holborn

Odpowiedź od Richer Sounds - Holborn

Thanks for your feedback, great to read you were happy with our service.

Oceniono na 5 z 5

Majority dvd player

Bought a Majority dvd player which is excellent which seems to transpose audio into text which is brilliant.
Also if you register with Majority get a three year warranty.

17 sierpnia 2026
Logo Richer Sounds - Holborn

Odpowiedź od Richer Sounds - Holborn

Thanks for your great feedback and for supporting local business.

Oceniono na 5 z 5

Excellent service

Excellent service, staff member was very helpful, thank you very much. Ben

18 sierpnia 2026
Logo Richer Sounds - Holborn

Odpowiedź od Richer Sounds - Holborn

Thank you for your 5 star review!

Oceniono na 5 z 5

Very helpful and friendly staff…

Very helpful and friendly staff knowledgeable about hi-fi bought a streamer and a subwoofer manager Steve set everything up so I could go back and have a demonstration very happy with my purchase every 5 to 10 years I upgrade my if I will be going back for a some speakers to listen to wood recommend two friends 😎

13 sierpnia 2026
Logo Richer Sounds - Holborn

Odpowiedź od Richer Sounds - Holborn

Thanks for your feedback, great to read you were happy with our service.

Oceniono na 5 z 5

Next day collection from the store

Next day collection from the store - easy and convenient

12 sierpnia 2026
Logo Richer Sounds - Holborn

Odpowiedź od Richer Sounds - Holborn

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Oceniono na 5 z 5

Reliable, in a complex world

Staff listened and produced the stuff I wanted. They new the specs of their products. I could rely on its quality, otherwise they wouldn't stock it. No surrounding the core products with profitable distracting tat. Good pricing.

10 sierpnia 2026
Logo Richer Sounds - Holborn

Odpowiedź od Richer Sounds - Holborn

Thank you for your 5 star review, it’s lovely to read your comments.

Doświadczenie Trustpilot

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