Richer Sounds - Holborn Recenzje 

1359
Wynik TrustScore: 5 na 5

4,9

29 Bloomsbury Way, WC1A 2SL London, GB


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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Bought a Majority dvd player which is excellent which seems to transpose audio into text which is brilliant. Also if you register with Majority get a three year warranty.

Reakcja na opinię

Oceniono na 5 z 5

What a fantastic experience! Steve and Alan are two of the finest customer service colleagues to ever draw breath - what the former lacks in hair, he more than makes up for in charm, knowledge and cha... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Staff listened and produced the stuff I wanted. They new the specs of their products. I could rely on its quality, otherwise they wouldn't stock it. No surrounding the core products with profitable di... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Steve was (still is) brilliant, from the moment I walked into the store. Great customer service, I told him what I liked, he arranged a demo of the equipment within 30 mins. I ended up purchasing a Ca... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy

  1. Sklep Hi-fi
  2. Sklep RTV
  3. Sklep TV

Napisane przez firmę

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Dane kontaktowe

  • 29 Bloomsbury Way, WC1A 2SL, London, Zjednoczone Królestwo

  • 0333 900 0028

4,9

Doskonała

Wynik TrustScore: 5 na 5

1 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.

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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,9

Wszystkie recenzje

(1359)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 25 159

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Quick and friendly service

I went into the store expecting to order something and one was already in store, so took it away immediately. The service was friendly and helpful.

24 lipca 2026
Logo Richer Sounds - Holborn

Odpowiedź od Richer Sounds - Holborn

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Oceniono na 4 z 5

Really helpful staff

Really helpful staff, enthusiastic and patient...suspect we ended up paying a hair more than was really needed but the TV and soundbar are of solid quality and everyone loves the goods...just a shame the store is small so you cannot see all the TVs in advance. Nevertheless I think its well worth buying from these guys as they'll make sure you get some decent kit and it stops you from possible false economies online...

18 czerwca 2026
Logo Richer Sounds - Holborn

Odpowiedź od Richer Sounds - Holborn

We really constructive feedback and the kind comments of course. We're glad that you are happy with the purchase of course, albeit it was a little more than you intended to spend.

Although granted some of our stores are smaller than others, the colleagues will always demo whatever they can and customers can prebook viewings with specific sets should they wish.

Thanks again for your custom and support.

The Customer Experience team

Oceniono na 5 z 5

Bald Headed Brilliance

What a fantastic experience! Steve and Alan are two of the finest customer service colleagues to ever draw breath - what the former lacks in hair, he more than makes up for in charm, knowledge and charisma. Came in with questions, came out with answers and most importantly the headphones I wanted. If you choose to shop anywhere else, that's your problem - I'll be getting all my hi fi needs satisfied by Richer Sounds Holborn.

22 lipca 2026
Logo Richer Sounds - Holborn

Odpowiedź od Richer Sounds - Holborn

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Oceniono na 5 z 5

Brilliant help and guidance.

Our assistant was perfect, fading into the background while we listened (in the very comfortable studio) but being immediately and helpfully available when we wanted further advice. We were delighted with the models available for trial. The purchase and delivery systems worked perfectly and promptly.

22 lipca 2026
Logo Richer Sounds - Holborn

Odpowiedź od Richer Sounds - Holborn

Thanks for your kind review, we look forward to your next visit.

Oceniono na 5 z 5

Sent an e- mail the night before and…

Sent an e- mail the night before and the item was ready and waiting the next day. A good price, great looking and sounds terrific too.

21 lipca 2026
Logo Richer Sounds - Holborn

Odpowiedź od Richer Sounds - Holborn

Thank you for your 5 star review, it’s lovely to read your comments.

Oceniono na 5 z 5

Knowledgeable & helpful hifi shop team

Knowledgeable & helpful shop staff at the Holborn store, good communication, no hard selling, a genuine helpful hifi shop.
Good understanding of the products they sell.

18 lipca 2026
Logo Richer Sounds - Holborn

Odpowiedź od Richer Sounds - Holborn

Thanks for your kind review, we look forward to your next visit.

Oceniono na 5 z 5

I buy all my TVs and soundbars

I buy all my TVs and soundbars, etc from Richer Sounds, the service is consistently excellent

23 czerwca 2026
Logo Richer Sounds - Holborn

Odpowiedź od Richer Sounds - Holborn

Thank you for your 5 star review, it’s lovely to read your comments.

Oceniono na 5 z 5

Staff was super kind and helpful

Staff was super kind and helpful! Would return again if I need any product related to sound.

11 lipca 2026
Logo Richer Sounds - Holborn

Odpowiedź od Richer Sounds - Holborn

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Oceniono na 5 z 5

I was just browsing.

I went in to have a look at headphones. I didn’t expect to spend over £200 on a pair, but Daniel was so helpful and knowledgeable. He also gave me quotes for a suitable sound system for an old deck that I have. Great shop.

11 lipca 2026
Logo Richer Sounds - Holborn

Odpowiedź od Richer Sounds - Holborn

Thank you for your 5 star review, it’s lovely to read your comments.

Oceniono na 5 z 5

Amazing service and audio knowledge

So good to have a company where the staff are passionate and the range is enormous. Was great to be able to buy something from their warehouse and collect it the next morning from the shop

9 lipca 2026
Logo Richer Sounds - Holborn

Odpowiedź od Richer Sounds - Holborn

Thank you for your 5 star review!

Oceniono na 5 z 5

excellent customer service

I wanted some headphones and was very specific about pricing and requirements. I called the store and was served by Elliot who gave excellent advice and was very patient with me and answered by 100 questions without mansplaining.
I am looking forward to receiveing this product.

14 sierpnia 2025
Opinia niezależna
Logo Richer Sounds - Holborn

Odpowiedź od Richer Sounds - Holborn

Thanks for your 5 star review, we look forward to seeing you again next time

Oceniono na 5 z 5

Staff were super helpful

Staff were super helpful, knowledgeable and frank in their assessments, willing to take questions and search for alternatives

6 lipca 2026
Logo Richer Sounds - Holborn

Odpowiedź od Richer Sounds - Holborn

Thanks for your 5 star review, we look forward to seeing you again next time

Oceniono na 5 z 5

I misjudged the amount of speaker cable…

I misjudged the amount of speaker cable I needed, originally buying 3m rather than the 5m I needed, and rather than charge me for another 5m, I was just charged for the extra 2m when I returned to the shop. There was a slight problem with the banana plugs too, and this was resolved with no fuss, and the whole thing was done efficiently and pleasantly, and I'm listening to music right now through the CD receiver I bought a while back at another Richer Sounds, with my new speakers and all is good :-)

5 lipca 2026
Logo Richer Sounds - Holborn

Odpowiedź od Richer Sounds - Holborn

Thank you for your wonderful feedback

Oceniono na 5 z 5

Steve was (still is) brilliant

Steve was (still is) brilliant, from the moment I walked into the store. Great customer service, I told him what I liked, he arranged a demo of the equipment within 30 mins. I ended up purchasing a Cambridge Audio Evo 150SE, Focal Aria Evo X No2 and Chord Shawline X as recommended. The system sounds amazing. Thank you Steve!

18 maja 2026
Opinia niezależna
Logo Richer Sounds - Holborn

Odpowiedź od Richer Sounds - Holborn

Thanks for your great feedback and for supporting local business.

Oceniono na 4 z 5

Great experience

The staff is really great and it is evident they know their stuff. I despise telephone sales but I was relieved when they sent a link to make the purchase.

1 lipca 2026
Logo Richer Sounds - Holborn

Odpowiedź od Richer Sounds - Holborn

Thank you for your feedback and really great comments about the team and the sales experience. Enjoy your new purchase!

The Customer Experience team

Oceniono na 5 z 5

Outstanding Service and Exceptional Dedication had an excellent experience with the…

I had an excellent experience with the service provided by Richer Sounds. The staff and management team were outstanding — their dedication, professionalism, and commitment to customer satisfaction are second to none. They went above and beyond to ensure everything was handled smoothly, and their friendly, knowledgeable approach made the whole experience a pleasure. Highly recommended!

1 lipca 2026
Logo Richer Sounds - Holborn

Odpowiedź od Richer Sounds - Holborn

Thanks for your great feedback and for supporting local business.

Doświadczenie Trustpilot

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