Always great service from the guys at Richer Sounds. Visited the Exeter branch to trial a pair of Senheiser headphones. Wasn't allowed at a electrical store nearer to me but the guys at Richer Sounds... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Amazing service. I'd been looking into buying a Blu-Ray player and emailed my local store (Exeter) to ask if it would be possible to have the Sony UBPX 700K put back for me for my week off. The... Zobacz więcej
Reakcja na opinię
Went to pick up some reserved headphones, I didn't realise the shop wasn't open until 11 and I arrived well before that. The guy inside kindly let me in early to pick up the headphones. Always friendl... Zobacz więcej
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Great customer service, I have to admit I was not the easiest customer! I got some ex demo speakers, but then noticed a dent in them when unboxing, I then got new ones, but had a concern, which they t... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Dane kontaktowe
89-91 Sidwell Street, EX4 6PH, Exeter, Zjednoczone Królestwo
- 0333 900 0061
4,9
Doskonała
3 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
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Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Very good customer service
Very good customer service even though my booking for an appointment as a VIP club member had not been logged in.
I was listened to and sound advice given
17 lutego 2026
Odpowiedź od Richer Sounds - Exeter
Thank you for your 5 star review, it’s lovely to read your comments.
Lloyd has been extremely helpful and…
Lloyd has been extremely helpful and supportive with any issues and new orders. Thank you for you help in getting my new Denon PMA-3000NE Amplifier and the Denon DCD-3000NE SACD / CD Player & the Denon DP-3000NE turntable.
I think the lot will work very well with my Bowers & Wilkins speakers. Again many thanks. Look forward to picking up the items...
26 lutego 2026
Odpowiedź od Richer Sounds - Exeter
Thanks for your 5 star review, we look forward to seeing you again next time
Excellent service
Excellent service! Really good chaps, will always use Richer sounds👍🏻
17 lutego 2026
Odpowiedź od Richer Sounds - Exeter
Thank you for your 5 star review!
Excellent service as usual from Richer…
Excellent service as usual from Richer Sounds - always the best!
16 lutego 2026
Odpowiedź od Richer Sounds - Exeter
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Have purchased several tv sets from…
Have purchased several tv sets from richer sounds.
Would only consider them or John Lewis because of their customer service.
Highly recommended
16 lutego 2026
Odpowiedź od Richer Sounds - Exeter
Thanks for your 5 star review, we look forward to seeing you again next time
Very polite informative guys I spoke…
Very polite informative guys I spoke to! A pleasure to deal with. Saved me around £500 by talking me into the necessary tv for my needs which another well know company nearly talked me out of!
Brilliant company :-)
14 lutego 2026
Odpowiedź od Richer Sounds - Exeter
Thanks for your 5 star review, we look forward to seeing you again next time
Very competitive prices and service
Very competitive prices and service. A six-year guarantee too.
14 lutego 2026
Odpowiedź od Richer Sounds - Exeter
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Refundable insurance premium if no claim
We had a 6 year insurance on a Humax, refundable if no claim. We asked for a refund after 6 years and got it instantly
14 lutego 2026
Odpowiedź od Richer Sounds - Exeter
Thanks for your feedback, great to read you were happy with our service.
Odpowiedź od Richer Sounds - Exeter
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Have used Richer Sounds for many years…
Have used Richer Sounds for many years and have always received good service.
Although after saying that, I purchased the latest Humax aura set top box and had a couple of issues with it. So I phoned yourselves in the hope that I would get the normal helpful advice and was told that you had none of this model on site and best to contact Humax!
9 lutego 2026
i just love Richer sounds
i just love Richer sounds! its one of the few shops left where you're made to feel special and appreciated as a customer
25 stycznia 2026
Odpowiedź od Richer Sounds - Exeter
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
The ordering was very easy and the…
The ordering was very easy and the parcel arrived on time!
10 lutego 2026
Odpowiedź od Richer Sounds - Exeter
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Excellent price and great advice and…
Excellent price and great advice and service. Nick and Mark are brilliant.
10 lutego 2026
Odpowiedź od Richer Sounds - Exeter
Thanks for your feedback, great to read you were happy with our service.
Great service at the Exeter shop with…
Great service at the Exeter shop with Nick.
A bit of a hiccup with there carriers, but all sorted now.
All set up now by there installer, and very happy with system.
9 lutego 2026
Odpowiedź od Richer Sounds - Exeter
Thanks for your great feedback and for supporting local business.
Odpowiedź od Richer Sounds - Exeter
Thanks for your great feedback and for supporting local business.
Brilliant service from Exeter shop !
7 lutego 2026
Odpowiedź od Richer Sounds - Exeter
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Always a awesome experience perience when…
Always a awesome experience when visiting richer sounds professional and highly knowledgeable staff are polite and welcoming amazing products to.
6 lutego 2026
Odpowiedź od Richer Sounds - Exeter
Thanks for your great feedback and for supporting local business.
Excellent staff
Spoke to Mark at Exeter about a Hisense 50" TV and was given honest advice about my choice. They did not have one in stock but had a 55" one. The price on the website was apparently a mistake offering £50 off but he very kindly honoured it and so got a 55" for the price of a 50" one.
Asked if it needed a soundbar and instead of upselling me one was told they have good sound and to see if I was happy with it before buying one. Refreshingly honest staff.
Not the first time using Richer sounds and wont be the last, other retailers could learn a lot from their staff.
Thank you
6 lutego 2026
Odpowiedź od Richer Sounds - Exeter
Thank you for your wonderful feedback
My husband & I werer looking to be able…
My husband & I werer looking to be able to play and enjoys our LP's - vinyl as our son reminds us. The staff were most helpful and the product we bought has lived up to all expectations. The sound is wonderful and more than justifies hanging on to treasured albums for way back when.
4 lutego 2026
Odpowiedź od Richer Sounds - Exeter
Thank you for your wonderful feedback
Great service
Great service. No hard sell just given space and time to listen and decide
6 lutego 2026
Odpowiedź od Richer Sounds - Exeter
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Doświadczenie Trustpilot
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