Bought an LG TV in 2022 and, as a VIP customer, had a free 6 yrs guarantee. The magic remote developed a fault (selector wheel collapsed). On Tuesday this week, I spoke to Pete at my local branch in... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I initially emailed the Exeter store asking about the item and I got a very quick reply from Steve confirming the item was in stock and could be delivered the following day. After a short exchange I... Zobacz więcej
Reakcja na opinię
Helpful, informative and professional advice from the member of staff who served us. Willing to answer all our (sometimes naive) questions. Made our decision of which tv to purchase easy.
Reakcja na opinię
Another purchase from Exeter branch. To be honest I trust Richer Sounds and they are my default retailer for TV and home entertainment. Mark, the manager seems to be in firm control of things and the... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Dane kontaktowe
89-91 Sidwell Street, EX4 6PH, Exeter, Zjednoczone Królestwo
- 0333 900 0061
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Always great service.
Excellent 6 yrs Guarantee
Bought an LG TV in 2022 and, as a VIP customer, had a free 6 yrs guarantee. The magic remote developed a fault (selector wheel collapsed). On Tuesday this week, I spoke to Pete at my local branch in Exeter who confirmed the remote was covered and arranged replacement. Just 2 days later a new one was delivered to my home address! Amazing service as always from Richer Sounds. Everyone should look to Richer Sounds for their audio visual tech. Many thanks.
Może korzystać z AI, aby udzielać odpowiedziCzytaj więcej
Brilliant service
Helpful, informative and professional advice from the member of staff who served us. Willing to answer all our (sometimes naive) questions. Made our decision of which tv to purchase easy.

Odpowiedź od Richer Sounds - Exeter
My first time shopping here
My first time shopping here, I went to buy a new tv, Mark was very helpful and knowledgeable and didn’t blind me with science.
He found exactly what I wanted and I am very pleased with it.
Highly recommended!

Odpowiedź od Richer Sounds - Exeter
Old fashioned service with a modern…
Old fashioned service with a modern twist. Staff helpful and knowledgeable. It was a pleasure to shop here and now wouldn’t shop anywhere else. Thank you

Odpowiedź od Richer Sounds - Exeter
as normal great advice
as normal great advice, listened to my requirements and great service always shop at richer sounds for my tv and hifi requirements

Odpowiedź od Richer Sounds - Exeter
I took in my turntable and was seen by…
I took in my turntable and was seen by Stephen.He was excellent. Professional, knowledgeable and nothing was too much trouble. He sorted out the fault and even looked up a suitable new stylus. All much appreciated.

Odpowiedź od Richer Sounds - Exeter
Friendly abd knowledgeable staff.
Very friendly , attentive and knowledgeable staff. Very positive experience

Odpowiedź od Richer Sounds - Exeter
Purchase of Denon CD Player/DAB Radio
I initially emailed the Exeter store asking about the item and I got a very quick reply from Steve confirming the item was in stock and could be delivered the following day. After a short exchange I was able to pay online and received a receipt and the unit arrived on time the following day. The service I received from Steve was 1st class he could not have been more helpful

Odpowiedź od Richer Sounds - Exeter
Excellent knowledgeable service.
Excellent knowledgeable service and at a very competitive price.

Odpowiedź od Richer Sounds - Exeter
Another purchase from Exeter branch
Another purchase from Exeter branch. To be honest I trust Richer Sounds and they are my default retailer for TV and home entertainment. Mark, the manager seems to be in firm control of things and the staff have always treated me fairly. I recommend them.

Odpowiedź od Richer Sounds - Exeter
I can't thank the Exeter team highly…
I can't thank the Exeter team highly enough, even for such a small sale. Went into the store last Friday to order an MP3 player, and the staff member serving not only had an uncanny ability to know which one I was looking for, even when I had forgotten the details, but apologised to say that normal next day delivery could be the following week. Except the next day the device was in my hands and I was able to start setting up. So very worth it to pop into your local store if directed by the website- these teams get things done. This is my third purchase this year with Richer Sounds and would definitely recommend them.

Odpowiedź od Richer Sounds - Exeter
Richer Sounds Exeter has always
Richer Sounds Exeter has always, and continues to provide an excellent service, with a comprehensive range of electronics on offer.

Odpowiedź od Richer Sounds - Exeter
All the team were most helpful and as a…
All the team were most helpful and as a 78 year old they guided me through the setup . I would go to Richer sounds again for any future purchase

Odpowiedź od Richer Sounds - Exeter
Excellent all round service from Richer Sounds
Superb quality Marantz cd player that compares favourably with other more expensive options.
The sound separation is excellent, and the unit matches my Marantz amplifier.
The unit was delivered right on time as usual.
Excellent all-round service from Richer Sounds.

Odpowiedź od Richer Sounds - Exeter
You always make it easy
You always make it easy and make me feel relaxed and confident as the customer. I I wish I could buy more from you!

Odpowiedź od Richer Sounds - Exeter
Great experience
Great experience from initial phone call to see if store had 32” TVs in stock to completing purchase in store. Staff know the products and are friendly.

Odpowiedź od Richer Sounds - Exeter
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.







