First and foremost, we knew very little about hifi tech until we met Nick. Now we know a little bit more, our visit to Exeter Richer Sounds was very informative. What we installed at home was a super... Zobacz więcej
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Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
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Wonderful customer service. It began with a telephone call to ask about parking as bringing 98 year old with us and didn’t want her to walk too far. Very pleased to hear about on site parking. The ser... Zobacz więcej
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We knew we wanted a particular Tv; it was available at John Lewis with 5year guarantee & at Richer Sounds with a 6year guarantee so we chose the latter. We paid £10 extra for next day delivery. De... Zobacz więcej
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We’re very pleased with our new audio equipment. The chance to try out options in the demonstration room made all the difference as we ended up with completely different options to where we started. S... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Dane kontaktowe
89-91 Sidwell Street, EX4 6PH, Exeter, Zjednoczone Królestwo
- 0333 900 0061
4,9
Doskonała
3 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Odpowiedź od Richer Sounds - Exeter
Thanks for your feedback, great to read you were happy with our service.
Excellent customer service and great…
Excellent customer service and great quality products
10 czerwca 2026
Odpowiedź od Richer Sounds - Exeter
Thank you for your 5 star review!
Great service as usual
Great service as usual, item wasn’t in stock but they ordered it in overnight and phoned the next day to say it was available (was more convenient for me to collect rather than have delivered to home which they also offered). Great store, friendly staff, great prices. Can’t ask for any more.
10 czerwca 2026
Odpowiedź od Richer Sounds - Exeter
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Nick who answered every question and…
Nick who answered every question and gave me good information so I ordered over the phone there and then. I would recommend Richer Sounds for any appliance you might need. I shall certainly buy from them again when I need something
9 czerwca 2026
Odpowiedź od Richer Sounds - Exeter
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Very helpful and went extra mile to…
Very helpful and went extra mile to find me the right product.
9 czerwca 2026
Odpowiedź od Richer Sounds - Exeter
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
I had to order sight unseen as I could…
I had to order sight unseen as I could not leave home at the moment.
Steve at Exeter gave me a lot of time and good advice
9 czerwca 2026
Odpowiedź od Richer Sounds - Exeter
Thank you for your 5 star review, it’s lovely to read your comments.
Mark and Pete very helpful in Exeter
Mark and Pete very helpful in Exeter. Also have a good knowledge about hdmi cables and cinema room set ups.
In fact all the staff have been exceptional. Including sorting problem with a remote control.
7 czerwca 2026
Odpowiedź od Richer Sounds - Exeter
Thanks for your kind review, we look forward to your next visit.
Knowledgeable and very professional…
Knowledgeable and very professional staff!
Thanks very much.
6 czerwca 2026
Odpowiedź od Richer Sounds - Exeter
Thank you for your 5 star review!
A Great Shoppibg Experience
So happy to go to Richer Sounds and get what we wanted. The guys were so helpful and polite, knowledgeable too. The actual place has parking too if needed and the deal for guarantee for 6 years at £30 was superb. Delivery was next day. A great shopping experience.
3 czerwca 2026
Odpowiedź od Richer Sounds - Exeter
Thanks for your great feedback and for supporting local business.
Very responsive and went out of their…
Very responsive and went out of their way to sort things
2 czerwca 2026
Odpowiedź od Richer Sounds - Exeter
Thanks for your great feedback and for supporting local business.
Quick service great product and a…
Quick service great product and a company you can put your trust in
2 czerwca 2026
Odpowiedź od Richer Sounds - Exeter
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Excellent service from knowledgeable…
Excellent service from knowledgeable and friendly staff. I would not shop anywhere else for TV's etc
2 czerwca 2026
Odpowiedź od Richer Sounds - Exeter
Thank you for your 5 star review, it’s lovely to read your comments.
Always a good experience...
Such a great, professional team to deal with in Exeter.
Everyone always friendly and knowledgeable which is so helpful when you are narrowing down a selection.
Definite shout out to Nick who always goes the extra mile when I contact him for a purchase.
Customer service 100% and great company.
1 czerwca 2026
Odpowiedź od Richer Sounds - Exeter
Thanks for your 5 star review, we look forward to seeing you again next time
Customer Service at its best!
Contacted the Exeter store re purchase of LG TV. Wanted to buy now to take advantage of the sale price but arrange delivery in a few weeks. Not a problem.
Great customer service.
29 maja 2026
Odpowiedź od Richer Sounds - Exeter
Thanks for your kind review, we look forward to your next visit.
We bought 2 things
We bought 2 things. These were successfully delivered and are now installed. We are delighted.
28 maja 2026
Odpowiedź od Richer Sounds - Exeter
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Richer Sounds really know the product…
Richer Sounds really know the products inside out. Mark at Exeter spent quite some time with me on the phone professionally answering lots of questions. I really feel like I have the right TV for me at a really great price.
28 maja 2026
Odpowiedź od Richer Sounds - Exeter
Thanks for your kind review, we look forward to your next visit.
No pressure selling
No pressure selling. Good advice on different makes of TV. Delivery was excellent, on day and time agreed. Would certainly use Richer Sounds in the future. Thank you
25 maja 2026
Odpowiedź od Richer Sounds - Exeter
Thank you for your 5 star review, it’s lovely to read your comments.
Had bought a Technics record player…
Had bought a Technics record player which, just over a year, went seriously wrong. RicherSounds got it collected. Several weeks, no info, then they informed me they were waiting for parts, a few days later I was informed they were sending a new one, they have, wow!
7 maja 2026
Odpowiedź od Richer Sounds - Exeter
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
The staff were helpful as ever
20 maja 2026
Odpowiedź od Richer Sounds - Exeter
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
I had researched surrounds because I…
I had researched surrounds because I had to replace my Panasonic which was fantastic, went to richer sounds and they were great , they have the one I wanted on display but it was ordered and delivered to me and if I didn’t like it I could send it back, that wasn’t necessary it sounds great and richer sounds are always helpful when I go there .
3 maja 2026
Odpowiedź od Richer Sounds - Exeter
Thanks for your 5 star review, we look forward to seeing you again next time
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