The task was to deliver documentation held in storage. The details were provided by email in terms of where the document could be found. The correct document was received within the week in good condi... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Dale from the Manchester always provides excellent support. Dale is always friendly and willing to help whenever needed. He is highly efficient in dealing with requests or issues I have. His commi... Zobacz więcej
Reakcja na opinię
It's not great. We have to ask for additional details each month so we can check we've not been overcharged which quite often we have. We've looked into moving to another provider but the fees they... Zobacz więcej
Reakcja na opinię
Very good team. They provided us with excellent customer service and were extremely helpful throughout. Thank you to everyone at the Restore Help Desk and to all the warehouse team, especially the dr... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Restore Information Management is the UK's leading UK-owned provider of information management services. We help organisations protect, access, transform and manage their information through secure document storage, scanning and digitisation, digital mailrooms, outbound communications, and information hosting. For more than 30 years, organisations across both the public and private sectors have trusted us to manage their information securely and efficiently. Today, we support over 6,900 customers throughout the UK, managing more than 22 million boxes of information and processing over one million mail items every month. Our customers choose us for our combination of scale, expertise and service. We operate secure, compliant facilities across the UK, offer the country's largest scanning capability, and provide reliable same-day services that help organisations improve efficiency, reduce costs and free up valuable space. Whether supporting a single site or a nationwide operation, we help businesses and public sector organisations gain greater control of their physical and digital information. Trust is at the heart of everything we do. We are committed to maintaining the highest standards of security, compliance and customer service, while building long-term relationships based on reliability, transparency and results. We are committed to operating responsibly and reducing our environmental impact. Restore has achieved CDP A List recognition for climate transparency, has SBTi-validated Net Zero targets and diverts 99% of operational waste from landfill. By combining responsible business practices with intelligent technology and operational expertise, we help customers improve efficiency while supporting their own sustainability goals. By combining intelligent technology, operational expertise and responsible business practices, we help our customers manage information and communications with confidence, allowing them to focus on what matters most.
Dane kontaktowe
8 Beam Reach, Coldharbour Lane, RM13 9YB, Rainham, Zjednoczone Królestwo
- records@restore.co.uk
- www.restore.co.uk/informationmanagement
Trusted by Organisations Across the UK
4,6
Doskonała
2 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
very helpful and extremely quick…
very helpful and extremely quick service from Restore as usual
7 lipca 2026
Odpowiedź od Restore Information Management
Thank you for your lovely review Victoria, it is a great to know receive the level of service from us that we aim to provide
Quick and responsive
26 czerwca 2026
Odpowiedź od Restore Information Management
Thank you for your review Wai Tsing. It is great to hear you are happy with the service we provide for you
Odpowiedź od Restore Information Management
Thank you for your review Corinne. It is great to hear you are happy with the service we provide for you
Excellent service
We have been using Restore for a significant amount of years and always happy with their service and communication. Deliveries and collections are arranged swiftly and any amendments are actioned promptly. Would recommend.
18 czerwca 2026
Odpowiedź od Restore Information Management
Hi, thank you for your review, we are greatly pleased to hear of your happiness with the service provided
I have no issues with the restore…
I have no issues with the restore service.
Always helpful and prompt and the couriers are so nice too.
27 czerwca 2026
Odpowiedź od Restore Information Management
Thank you for your review Kim, It is great to hear you are happy with the service you have received from us at Restore
The service that Restore provide is…
The service that Restore provide is consistent and always efficient. They do what they say they will do!
I can't fault the service past or present :)
26 czerwca 2026
Odpowiedź od Restore Information Management
Thank you for your review Krystyna, It is great to hear you are happy with the service you have received from us
Katie was very helpful with my query
Katie was very helpful with my query, she answered all my questions. Thank you Katie
30 czerwca 2026
Odpowiedź od Restore Information Management
Thank you for your review Bernie. Your comments are greatly appreciated and will be passed onto Katie
Odpowiedź od Restore Information Management
Hi Marie, thank you for your review, we are greatly pleased to hear of your happiness with the service provided
Odpowiedź od Restore Information Management
Thank you for your review Barbara. It is great to hear you are happy with the service you have received from us at Restore
Slow response
I am still waiting for confirmation the email has been changed. I went onto my account and it appears to not have happened yet. I requested this a week ago.
25 czerwca 2026
Odpowiedź od Restore Information Management
Hi, thank you for your review, I shall pass this onto the team who look after you and they shall be in touch to discuss this matter further
Odpowiedź od Restore Information Management
Thank you for your review Stephen. Your comments regarding our team are greatly appreciated
Very prompt for delivery of files that…
Very prompt for delivery of files that were required
23 czerwca 2026
Odpowiedź od Restore Information Management
Thank you for your review Christine. It is great to hear you are happy with the service you received from us at Restore
Gentleman who undertook the delivery…
Gentleman who undertook the delivery was polite, efficient and effective.
20 czerwca 2026
Odpowiedź od Restore Information Management
Thank you for your review Catherine. It is great to hear you are happy with the service you have received from Restore
Odpowiedź od Restore Information Management
Thank you for your review Shaun, It is great to hear you are happy with the service you have received from us
Odpowiedź od Restore Information Management
Hi, thank you for your review, we are greatly pleased to hear of your happiness with the service provided
Do not have a problem with the company…
Do not have a problem with the company or the service staff are always friendly and helpful and service is first class
20 czerwca 2026
Odpowiedź od Restore Information Management
Thank you for your review Jennifer, It is great to hear you are happy with the service you have received from us
Odpowiedź od Restore Information Management
Hi Priyanka, thank you for your review, we are greatly pleased to hear of your happiness with the service provided
query was resolved satisfactory
even though we were billed in error and my email did not reach the team due to their firewall protection for attachments , when i called to discuss the matter the response was perfect. it was resolved quickly as expected. we have worked with this company for many years and this is the only time we've had a query
18 czerwca 2026
Odpowiedź od Restore Information Management
Thank you for your review. We are pleased to hear your query was resolved to your satisfaction.
Always helpful and quick to answer.
19 czerwca 2026
Odpowiedź od Restore Information Management
Hi Lee, thank you for your review, we are greatly pleased to hear of your happiness with the service provided
Odpowiedź od Restore Information Management
Thank you for your review Neil, It is great to hear you are happy with the service you have received from us
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.