The task was to deliver documentation held in storage. The details were provided by email in terms of where the document could be found. The correct document was received within the week in good condi... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Dale from the Manchester always provides excellent support. Dale is always friendly and willing to help whenever needed. He is highly efficient in dealing with requests or issues I have. His commi... Zobacz więcej
Reakcja na opinię
It's not great. We have to ask for additional details each month so we can check we've not been overcharged which quite often we have. We've looked into moving to another provider but the fees they... Zobacz więcej
Reakcja na opinię
Very good team. They provided us with excellent customer service and were extremely helpful throughout. Thank you to everyone at the Restore Help Desk and to all the warehouse team, especially the dr... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Restore Information Management is the UK's leading UK-owned provider of information management services. We help organisations protect, access, transform and manage their information through secure document storage, scanning and digitisation, digital mailrooms, outbound communications, and information hosting. For more than 30 years, organisations across both the public and private sectors have trusted us to manage their information securely and efficiently. Today, we support over 6,900 customers throughout the UK, managing more than 22 million boxes of information and processing over one million mail items every month. Our customers choose us for our combination of scale, expertise and service. We operate secure, compliant facilities across the UK, offer the country's largest scanning capability, and provide reliable same-day services that help organisations improve efficiency, reduce costs and free up valuable space. Whether supporting a single site or a nationwide operation, we help businesses and public sector organisations gain greater control of their physical and digital information. Trust is at the heart of everything we do. We are committed to maintaining the highest standards of security, compliance and customer service, while building long-term relationships based on reliability, transparency and results. We are committed to operating responsibly and reducing our environmental impact. Restore has achieved CDP A List recognition for climate transparency, has SBTi-validated Net Zero targets and diverts 99% of operational waste from landfill. By combining responsible business practices with intelligent technology and operational expertise, we help customers improve efficiency while supporting their own sustainability goals. By combining intelligent technology, operational expertise and responsible business practices, we help our customers manage information and communications with confidence, allowing them to focus on what matters most.
Dane kontaktowe
8 Beam Reach, Coldharbour Lane, RM13 9YB, Rainham, Zjednoczone Królestwo
- records@restore.co.uk
- www.restore.co.uk/informationmanagement
Trusted by Organisations Across the UK
4,6
Doskonała
2 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Fantastic customer service
I emailed about stock got an immediate response and the items were with me in a couple of days customer service staff kept me updated every day.
22 lipca 2026
Odpowiedź od Restore Information Management
Hi Jackie, thank you very much for your review, we are greatly pleased to hear of your satisfaction with the service provided
it would be good when i order a box it…
it would be good when i order a box it actually turns up
23 lipca 2026
Odpowiedź od Restore Information Management
Thank you for your review Stuart, We are very sorry to hear your delivery was not received. A member of our Customer Care team will be in touch to discuss this with you further.
Very fast service and lovely staff.
21 lipca 2026
Odpowiedź od Restore Information Management
Hi Tracey, thank you for your review, we are greatly pleased to hear of your happiness with the service provided
Great Service from admin team at…
Great Service from admin team at Restore and prompt delivery. but the delivery driver dumped the boxes at the door and refused to help carry them any further.
15 lipca 2026
Odpowiedź od Restore Information Management
Hi, thank you for your review, I shall pass this onto the team who look after you and they shall be in touch to discuss this matter further
good customer service always helpful…
good customer service always helpful ,collection went smoothly and they are always professional.
14 lipca 2026
Odpowiedź od Restore Information Management
Thank you for your review Roxana, It is great to hear you are happy with the service you have received from us at Restore
Communication is always responded to…
Communication is always responded to straight away, goods are delivered reliably and in a timely manner. No problems at all to report.
15 lipca 2026
Odpowiedź od Restore Information Management
Thank you for your review Linda, we are pleased to hear you are happy with the service provided to you
Delivery day is always wrong!
Delivery is set on the same day of the week as agreed. However, after submit an order on portal, it always shows the wrong day and need to email to CS to change it manually. We have emailed to CS multiple times but never resolved. What a waste of time!
18 lipca 2026
Odpowiedź od Restore Information Management
Hi, thank you for your review, I shall pass this onto the team who look after you and they shall be in touch to discuss this matter further
Required 10 boxes to be returned to me…
Required 10 boxes to be returned to me and the process was easy. The boxes were delivered within 24 hours. Perfect.
15 lipca 2026
Odpowiedź od Restore Information Management
Thank you for your kind review Carol. It is great to hear we provided you with the level of service we aim to provide for our customers.
VERY QUICK RESPONSE
10 lipca 2026
Odpowiedź od Restore Information Management
Thank you for your review Elisa. Your review is greatly appreciated
great assistance when I could not get…
great assistance when I could not get the system to accept my request
9 lipca 2026
Odpowiedź od Restore Information Management
Thank you for your review Jan. It is great to hear your issue was resolved to your satisfaction
Odpowiedź od Restore Information Management
Thank you for your review Kate, we are please to hear you are happy with our delivery service
Restore are great
Restore are great! They respond quickly to my emails, I'm not able to use the electronic site just yet so I rely on email correspondence. The member of staff I communicate with is friendly and professional and always there to help.
7 lipca 2026
Odpowiedź od Restore Information Management
Thank you for your review Christine. Your kind comments are greatly appreciated
Efficient
I emailed about a queue of the box location of a box that was out, and received a prompt response.
10 lipca 2026
Odpowiedź od Restore Information Management
Thank you for your review Nicola. Your comments are greatly appreciated.
I cannot fault the service in anyway
I cannot fault the service in anyway. Whenever I need something from Restore they action it that day and deliver on it the next day, and in the seven years I have used their service they have never failed to keep to that schedule.
9 lipca 2026
Odpowiedź od Restore Information Management
Thank you for your review James. It is great to hear you are happy with the service you have received from us at Restore
Dale from the Manchester always…
Dale from the Manchester always provides excellent support. Dale is always friendly and willing to help whenever needed. He is highly efficient in dealing with requests or issues I have. His commitment to getting things done quickly and effectively is greatly appreciated.
Thank you
Amanda
6 lipca 2026
Odpowiedź od Restore Information Management
Thank you for your review Amanda. Your comments are greatly appreciated and will be passed onto Dale
responded quickly
4 lipca 2026
Odpowiedź od Restore Information Management
Thank you for your review Rebecca. It is great to hear you are happy with the service we provide for you
Odpowiedź od Restore Information Management
Thank you for your review Elizabeth. It is great to hear you are happy with the service we provide for you
Odpowiedź od Restore Information Management
Thank you for your review Georgie, It is great to hear you are happy with the service you have received from us at Restore
always quick to respond
always quick to respond. Always deliver and collect when expected, thank you.
3 lipca 2026
Odpowiedź od Restore Information Management
Hi Mickola, thank you for your review, we are greatly pleased to hear of your happiness with the service provided
Reliability
Their efficiency, reliability and professionalism never falters since the very beginning. I have archived documents for many years of working in different NHS Trusts and Restore has never let me down ever since.
Keep up the good work.
8 lipca 2026
Odpowiedź od Restore Information Management
Thank you for your review Aurora. It is great to hear you are happy with the service we provide for you
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.