Respond Services Recenzje 

The technician phoned me 10 minutes before he arrived. He was on time and knew exactly what needed doing. He had all the right parts with him - not easy as my appliance was showing the wrong error code.
The service was exemplary and he worked out the right solution to the problem. He was polite and friendly throughout the job.
Thank you

Very polite, knowledgeable and helpful engineer who arrived within the designated time-slot and successfully carried out the oven repair.

It was so easy to book a repair online. The engineer, Kevin, came in the time slot and was really friendly and clearly an expert at his job. He found the issue quickly and was able to repair the issue on the spot. This was the second time we’ve had Kevin come out for repairs of our washer/dryer and couldn’t fault a single thing about our experience.

Respond Services have been unable to repair my appliance over the past few weeks (not their fault) but have made every effort during several visits to do so. Office staff and engineers have been efficient and considerate throughout a lengthy process and even though the repair was not possible I could not have asked for better service.

The engineer was very helpful and respectful.

Very prompt service by the engineer. Very polite and explained the problem we were having. Sorted the issue and now in working order - Thank You

From start to finish AEG service department was brilliant kept me up-to-date email on a regular basis gave me a time slot which the engineer turned up in that time slot couldn’t ask for any more thank you AEG for your help the engineer himself was very nice explained everything about the fridgefreezer that you don’t often find in the booklet and reset the temp which is different to what it says in the booklet and already there has been a massive improvement. Very nice guy very talkative well presented his company who works for again thank you. I have no worries about the fridge freezer

Prompt service and fixed the problem straight away. Very professional.

The engineer was very professional, helpful and friendly. He explained everything clearly and did an excellent job fixing the machine. I’m very happy with the service and would definitely recommend him.

Very prompt and excellent service. Very patient and checked everything in detail and resolved the issue.

Call centre personnel very polite and helpful. Engineer called to give 30 minutes notice of arrival. Carried out repair efficiently and was presentable wearing company uniform. Polite and removed replacement parts and cleaned working areas and surfaces.

Very knowledgeable and approachable Engineer. Repaired the fridge/freezer and explained exactly what was wrong and what he had done to repair it. Thank you.

Respond Services and our engineer were fantastic. It was great to have the updates leading up to the visit and on the day our engineer turned up exactly on time. He was extremely knowledgeable, worked efficiently and tidied up. Excellent service, thank you!

All round very good! Good communication when arriving, fixed the freezer efficiently and very polite engineer.

Efficient Professional & Knowledgeable
Notified of expected 3hr arrival window the day before and received a call from the engineer to say he was on his way.
Brought spare parts with him. Explained the process. Repaired our hob swiftly and competently. (Even let me clean around the worktop before replacing hob!). All round great service. Thank you

The engineer was very friendly and professional. Answered all the questions and very helpful.

Called to say he was on his way. Here about 40 minutes. Did a good job. Rubbish left including parts replaced.

All sorted, it turned out it was me not the. Machine. The young man was lovely, he explained everything to me, and was very knowledgeable and polite.

Engineer arrived on time and carried out repair to a high standard.

Very polite and competent. In and out in super quick time. Job well done
Thank you