If I could give this service negative stars I would. Absolutely the most ridiculous and cumbersome process, and they actually charge you to tour their homes. This has got to be illegal. As a longtim... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Being able to view the homes I'm most interested in on my own timeframe. The things I dislike about the app is when it just hangs and the logo just swirls and if and/or it gives a error the messag... Zobacz więcej
Reakcja na opinię
I'm person that like knowledgeable People when it comes to their Job and eager, help. I wanted to look at several floor plans and got exactly that. Andre' was a man with a plan help me maneuver threw... Zobacz więcej
Reakcja na opinię
Easy to use app and no issues getting into any of the homes. Able to view houses immediately.
Informacje dotyczące firmy
Napisane przez firmę
Rently is guided by the desire to streamline leasing activity, optimize property management, and create premier resident experiences. We were born out of and revolve around innovation. What started out as a practical response to the preference of 40% of renters wanting to view properties outside of regular business hours evolved into a popular proptech solution that benefits renters and managers every day. Rently initially brought its patented self-showing technology to the market in 2011, and has since become the industry leader in self-guided tours and smart home technology. With more than 16 million self tours completed to date and tens of thousands of smart home devices deployed, Rently has the experience and product expertise to help single family and multifamily operators optimize their entire leasing lifecycle with smart home technology. The “Rently Difference” is that we offer a true end-to-end solution, with one login to control every aspect of the renter journey. Our “all-in-one” smart leasing platform automates every phase of the leasing cycle – from self touring, to move-in, to smart home residency and beyond. Rently has more than a decade of experience and has been vetted and utilized across all 50 states. We provide world-class installation support and dedicated client success teams to ensure smooth deployments and happy customers.
Dane kontaktowe
6300 Wilshire Blvd, Suite 620, 90048-5208, Los Angeles, Stany Zjednoczone
- (888) 340-6340
- support@rently.com
- www.rently.com
Odpowiada na 78% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 miesiąca
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Do not recommend
Do not recommend. Unprofessional, sloppy, poorly documented. Find a different provider. Paid for the service AND bought the special Rently lock because you can’t use any but theirs, and weeks later self-showing is still not available for my property.

Odpowiedź od Rently
Great job
The agent did a great job in explaining the steps of obtaining this property.

Odpowiedź od Rently
Love the ability to view homes freely…
Love the ability to view homes freely at my own pace.

Odpowiedź od Rently
The rawness of the rentals I've viewed
The rawness of the rentals I've viewed. I loved the accessibility.

Odpowiedź od Rently
Rently makes house shopping easy
Rently makes house shopping easy, safe and fun. For a small fee we can were able to look at unlimited homes and find one that best fits our family. Much appreciated!

Odpowiedź od Rently

Odpowiedź od Rently
Racial profiling?
I've used Rently several times in the past to do self-guided tours of homes when I was looking in the past and had no issues, but now that they force you to share your location, upload your biometric data in the form of selfies, I'm pretty sure I was racially profiled. I set up one account on my iPhone-my business phone-using one email address and that number, but realized I would rather use my Samsung personal phone and, since I couldn't use the same email address again, it was a new combination number & email address. I thought it was completely harmless. Only I can prove it was an innocent mistake, but I couldn't get it to work at a property I was standing in front of and after about 5 phone calls with Rently's offshore call center and one of the property management companies that couldn't (or wouldn't) help me at all from Austin, Texas (I'm in Georgia), I was told I was just BANNED from not just that property management company, but TWO others that allow self-tours (Mainstreet Renewal, FirstKey & Progress Residential). It didn't occur to me until yesterday that since they have multiple selfies of me, it's clear it's the same person EACH time trying to view the properties that match the SAME drivers license that I also had to send a picture of, but they still insist there is nothing I can do to get off the naughty list. I've worked in tech before-there IS a way. I can't help wondering if it would be different if I had a different skin tone. It's really okay - it also concerns me that a 3rd party controls access to properties managed by another out-of-state company so I would hate to have an issue when I actually LIVE there. Maybe they need a local office but that would be too much like right. Things are hard enough in life to have to deal with stuff like this. I'm over it. Best of luck to everyone else.

Odpowiedź od Rently
Easy to use and quick to get verified.
Easy to use and quick to get verified.

Odpowiedź od Rently

Odpowiedź od Rently

Odpowiedź od Rently

Odpowiedź od Rently
Great company
Great company! Such a blessing to avoid the hassle of waiting on others to view properties that you like! This easy self tour process is great!

Odpowiedź od Rently
Good House
From insides looks good, the rooms have enough space, the garage is on the back

Odpowiedź od Rently
What seems like a great idea for self…
What seems like a great idea for self showings of tenants so you're not constantly meeting strangers or having no shows is not disclosed during the sales call. What they don't tell you is that prospects have to PAY to get a code to view your listing. No tenants are going to pay just to look at a house. This was not disclosed to me in the sales call and only figured out during the hour training session they make you take. I have asked to cancel this months ago and they continue to charge me every month. I am having to call my bank and have them put a stop payment on it and file a fraud claim.

Odpowiedź od Rently
Scam
This whole business is a scam. Made me pay to view a home through a 'self-guided tour' and refused to grant me access to the home. I waited for an hour outside the home talking with their customer service, who verified my account successfully and requested information they shouldn't have (through the app) such as my SSN, and ended up telling me, after a whole hour!, that my phone's camera has issues connecting for a selfie and they wouldn't be able to help. Never again. Going forward, any property that uses rently is a property I will not be touring or applying to.

Odpowiedź od Rently
Doświadczenie Trustpilot
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