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Rently Recenzje 120

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Wynik TrustScore: 3.5 na 5

3,6

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Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

If I could give this service negative stars I would. Absolutely the most ridiculous and cumbersome process, and they actually charge you to tour their homes. This has got to be illegal. As a longtim... Zobacz więcej

Oceniono na 4 z 5

Being able to view the homes I'm most interested in on my own timeframe. The things I dislike about the app is when it just hangs and the logo just swirls and if and/or it gives a error the messag... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I'm person that like knowledgeable People when it comes to their Job and eager, help. I wanted to look at several floor plans and got exactly that. Andre' was a man with a plan help me maneuver threw... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Easy to use app and no issues getting into any of the homes. Able to view houses immediately.

Informacje dotyczące firmy

Napisane przez firmę

Rently is guided by the desire to streamline leasing activity, optimize property management, and create premier resident experiences. We were born out of and revolve around innovation. What started out as a practical response to the preference of 40% of renters wanting to view properties outside of regular business hours evolved into a popular proptech solution that benefits renters and managers every day. Rently initially brought its patented self-showing technology to the market in 2011, and has since become the industry leader in self-guided tours and smart home technology. With more than 16 million self tours completed to date and tens of thousands of smart home devices deployed, Rently has the experience and product expertise to help single family and multifamily operators optimize their entire leasing lifecycle with smart home technology. The “Rently Difference” is that we offer a true end-to-end solution, with one login to control every aspect of the renter journey. Our “all-in-one” smart leasing platform automates every phase of the leasing cycle – from self touring, to move-in, to smart home residency and beyond. Rently has more than a decade of experience and has been vetted and utilized across all 50 states. We provide world-class installation support and dedicated client success teams to ensure smooth deployments and happy customers.

Dane kontaktowe

3,6

Średnia

Wynik TrustScore: 3.5 na 5

120 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 78% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 miesiąca

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej
Oceniono na 5 z 5

Definitely easy and fun

Definitely easy and fun. Made the process simple and smooth!

17 czerwca 2025
Opinia niezależna
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Odpowiedź od Rently

It's great to hear that you had a great experience! We hope that you will use us again in the future! Thanks for the 5 star review! ⭐️

Oceniono na 5 z 5

I'm person that like knowledgeable…

I'm person that like knowledgeable People when it comes to their Job and eager, help. I wanted to look at several floor plans and got exactly that. Andre' was a man with a plan help me maneuver threw the property and the website. He was my reason for deciding to go with Legend Homes in Splendora. I also would like to thank Carla for her profisoncity with the website and made it possible for me to go even further with my search please keep up the good work.And thank you very much.

4 czerwca 2025
Opinia niezależna
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Odpowiedź od Rently

We're glad you have a good experieince and found an awesome place to live. Thanks for the 5 🌟 review!!!

Oceniono na 5 z 5

Saw 7 Homes in one day

Saw 7 Homes in one day. All simple directions to the location and entering. Made our search a breeze.

4 maja 2025
Opinia niezależna
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Odpowiedź od Rently

7 homes in one day! Wow! You really made the most of your self guided touring experience! Thank you for the 5 star review! ⭐️

Oceniono na 1 z 5

Is a scam!!

Is a scam!!! We live in Jacksonville and we were considering moving to Tampa so we were viewing properties locally during the week and Tampa on the weekend. Every week the account was "paused". We're a multi year tenant with one of the national wall street hedge fund slumlords. It was considered suspicious that we were considering moving. Yet these companies and rently operate everywhere pricing people into homelessness. The hypocrisy of these criminal enterpriseses to consider anything suspicious is laughable. Just be careful because they take your money then block your account! REPLYING to their statement. This is a scam, when you're offered a service for a fee and the service is not provided. I paid the entire fee so I should be able to look at homes in the entire network. If I want to fly from coast to coast daily to view homes for my amusement, it doesn't violate the policy. There are no scam concerns because they have my DL bank card and scan my face at every property. Scammers simply lift the pics from zillow and put them on Craigslist. If you want to limit the experience then say you are paying for views in x city ONLY

4 kwietnia 2025
Opinia niezależna
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Odpowiedź od Rently

Hello, and thank you for sharing your feedback. Respectfully, Rently is not a scam and does not manage any properties or pricing of rentals. Our company is responsible for facilitating secure self guided tours in partnership with many property managers across the country.

While Rently requires an initial security verification to authorize users for self tours, there may be additional measures that help us provide ongoing security to ensure property managers feel safe allowing these self guided tours.

Unfortunately we were unable to locate any details related to your account, but we would be happy to take a look and see if there were any other specific issues affecting your ability to tour.

Please feel free to contact us anytime via email at support@rently.com, or phone at 888-340-6340.

Oceniono na 5 z 5

I loved my experience and loved the…

I loved my experience and loved the home I toured. Applying today! ❤️

4 kwietnia 2025
Opinia niezależna
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Odpowiedź od Rently

Hello Stuart! Thank you so much for sharing your experience! We're so glad your tour went well! Thank you for using Rently!

Oceniono na 1 z 5

This company is a scam

This company is a scam. They take your money to view homes and then refuse to let you view homes. They use to be a great company. Easy viewing, no hassle. Now AFTER you pay, when you want to view a home, they give you an identity quiz with questions that do not even pertain to you. Then they pull up your credit score and will tell you that you can not look at a house.
We will never rent from a company that uses rently.

29 marca 2025
Opinia niezależna
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Odpowiedź od Rently

Thank you for your feedback. Rently partners with property managers to enable secure property showings. The requirements for viewing a home, including any additional identity verification or credit checks, are typically set by the individual property management company, not Rently. These are their specific criteria for allowing access to their properties.

If you are experiencing difficulties viewing a property due to these requirements, we recommend contacting the property manager directly for more information. You may also find alternative viewing options with different property management companies on the Rently platform.

For further clarification on Rently's role and how we work with property managers, please contact us at support@rently.com or 888-340-6340.

Oceniono na 1 z 5

Went to house twice couldn't get smart…

Went to house twice couldn't get smart lock didn't work call customer service they have call me back
this looks and feel like a scam what happen to real people and even if we get the home how i no they cant
get in it

15 marca 2025
Opinia niezależna
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Odpowiedź od Rently

Dear Ernest,

We apologize for the smart lock malfunction and delayed callback. We understand your concern. Rently provides the software and facilitates tours, including remote troubleshooting for smart locks. When a lock has physical hardware issues, like the one you experienced, the property manager is responsible for repairs and access.

As we don't have your tour details, please send us the property address and time of your attempted showing to support@rently.com or (888)340-6340. We will then follow up with the property manager on your behalf. We can assist with software or account issues, but physical lock problems require the property manager's attention.

We understand this experience was frustrating, and we're working to improve communication between Rently, property managers, and users.

Sincerely,

The Rently Team

Oceniono na 4 z 5

Love being able to self-view…

Love being able to self-view properties. One smart lock did not work at all. One lock box was very difficult to use. Keys were not working well. Otherwise, it was great.

16 marca 2025
Opinia niezależna
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Odpowiedź od Rently

Thank you for your 4-star review! We're glad you enjoyed the self-viewing feature. We apologize for the issues with the smart lock, lockbox, and keys. If you experience this in the future, feel free to report these to us at support@rently.com or call us (888)340-6340. This helps us inform property managers about the touring experience. We appreciate your feedback and hope to provide a smoother experience next time.

Oceniono na 4 z 5

Customer support was very helpful when…

Customer support was very helpful when we had issues with the lock

2 marca 2025
Opinia niezależna
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Odpowiedź od Rently

Thank you for the feedback! We are so happy to hear that you had a great experience from our team helping with your lock. If you ever need help with anything else, don't hesitate to reach out!

Oceniono na 1 z 5

Asks for WAY too much personal info + paywall

Asks for WAY too much personal info. You don’t need my dl. Also, for anyone that looks at this. There is a paywall, don’t waste your time on this scam.

11 lutego 2025
Opinia niezależna
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Odpowiedź od Rently

In order to provide best services, the Rently app does charge a small fee similar to other apps. Best in class services include but are not limited to self guided touring. Self guided touring has many benefits including increased showing flexibility and zero added pressure of an agent. Additionally, our thorough identity verification process provides top tier renter and owner safety/security.

Despite the above benefits, we recognize some Renters may prefer agent led touring without verifying their identity. Fortunately, numerous properties offer agent led touring free of charge!

We appreciate your understanding of our intended business model.

Oceniono na 3 z 5

I was supposed to be able to look at I…

I was supposed to be able to look at I could not find the lock box. Waste of my time other than that everything’s good.

18 stycznia 2025
Opinia niezależna
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Odpowiedź od Rently

We appreciate the feedback. Please note, Rently does not serve as the owner/operator of a property, therefore, we do not place the lockbox. Rather, Rently is the conduit by which owners/operators may advertise their homes and leverage self guided touring solutions (including lockboxes). If there is a specific address you're referring to, please share via hello@rently.com and we will pass this feedback along to the owner/operator.

Oceniono na 1 z 5

What a horrible app

What a horrible app. You have to give way too much personal information. The app is glitchy. It took about 15 minutes of refreshing and resetting the app to get it to work. The sales individual from the building even said it doesn't work very well. Lost connection during the tour so couldn't even finish the tour. If another building asks me to use this app I would just walk out.

5 stycznia 2025
Opinia niezależna
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Odpowiedź od Rently

We are sorry to hear of the frustrating experience. Your feedback has been reviewed and shared with our Development team.

Please note, personal information about visitors to our Website and users of our Services is collected or stored only when knowingly and voluntarily submitted. For further details on Rently's Privacy Policy, please visit https://use.rently.com/privacy-policy/.

Should you need additional support, please contact hello@rently.com.

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.

Dowiedz się więcej o innych rodzajach recenzji.

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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

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