Took longer than I anticipated for delivery, but they were great and programmed immediately. Work like a dream and no more having to press time and time again like with the cheaper versions!
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Easy to use website English option for uk buyers Full selection of all types of remote controls as long as you know what frequencey your systems operates with? Shipped from France, very quickl... Zobacz więcej
After receiving answers from other suppliers, saying that my old remote control can't be replaced any more, this company offered a solution. I ordered the device they suggested. Received it with... Zobacz więcej
Excellent. Fantastic price with straight forward advice on phone prior to purchase. Delivery timing as per stated (though I had to order 3 remotes instead of stated 2 to get free delivery?). Product h... Zobacz więcej
Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
Remote Control Express is the leading company in online sales of remotes for garage doors and gates.
Dane kontaktowe
4,7
Doskonała
2 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
The instructions for connecting the new…
The instructions for connecting the new door remote worked without a problem.
11 września 2024
Ordered a fob (I needed 8 across…
Ordered a fob (I needed 8 across different properties, but ordered only 1 to begin with after reading negative reviews)
A month later, called them to say I hadn’t received it, even though I had an email for feedback on the undelivered product. They said it’s out of stock, obsolete. Though still being advertised for sale?
So I asked for a refund. Never received it. Still trying to recover the money. Would definitely not recommend ordering from this company.
Update; I have now received a refund. So upgraded review to 2 stars due to selling item with no stock .
25 września 2024
Opinia niezależna
remote wont either program or clone…
remote wont either program or clone customer service is useless the girl i was talking to had not got a clue always kept saying be back as quick as i can gave me a customer support mail address that was refused as no such address
6 września 2024
Opinia niezależna
Odpowiedź od Remote Control Express
Hello,
After checking, we can confirm that our department has received all the emails you sent and the photos we asked you for, and we have replied to you.
Following our exchanges, we would like to inform you that your old remote control is not available in our catalogue.
We are therefore unable to confirm the compatibility of the model you ordered, or to offer you a replacement model.
If you have not received your returns form, please email us at contact@remotecontrol-express.co.uk.
We look forward to hearing from you.
Yours faithfully.
Customer Service Remote control express
The remote is more compact than the…
The remote is more compact than the model it replaces. Does the job.
11 lipca 2024
great service
19 maja 2024
A very easy to navigate website
A very easy to navigate website, I found the product I was looking for, great price, speedy delivery and it worked perfectly first time. Couldn’t have been happier will certainly use again.
1 marca 2024
Appalling!
I have contacted them numerous times to say no matter how many times, we've tried to connect the two zappers we bought (even after they hadn't arrived for weeks) they didn't work. Have I heard anything back? Absolutely NOTHING! Soooo frustrating, I even called and the phone went dead after a few minutes...
Order n°4305139.
26 marca 2024
Opinia niezależna
Odpowiedź od Remote Control Express
Hello,
We apologise for the delay in processing your request.
Following your complaint, a message has been sent to your email address.
We look forward to hearing from you.
Yours faithfully
Remote Control Express Customer Service
Competitively priced remote control
Competitively priced remote control. Good communication.
30 grudnia 2023
Very good service
Very good service, precise instructions on how to make the remote work with my existing garage door.
12 grudnia 2023
Product exactly as described
Product exactly as described, excellent service and good price
8 grudnia 2023
Delivery was fairly prompt despite it…
Delivery was fairly prompt despite it coming from France. Appreciated the spare battery which was included.
19 listopada 2023
having a nightmare with this company…
having a nightmare with this company !!!
unless you speaking any other language other then English your screwed .....
very annoying my order is stuck in customs they don't seem to want to communicate and there's no way to refund I'm going to have to report for fraudulent activity.
ignored all emails customer service line only speak Italian or Spanish dutch n German and do not want to help AVIOD AT ALL COST just to save £10 or so
VERY POOR BUSINESS AND SERVICE
9 listopada 2023
Opinia niezależna
DON'T BUY ANYTHING HERE
I ordered a remote control 30 june 2023 !!!!!!!!
After a lot of emails asking for delivery they asked me to prove my payment with a signed document of my bank !!! After again a lot of mails I cancelled the order and asked to refund me. After again a lot of mails they told me it was refunded and I should check with my bank.
I even did all that !!!!!!!!
Until today : no delivery, no refund.
They completely ignore my mails now....
SHAME ON YOU !!!!!!!!
21/11/23 : they keep on sending fake promises !!!! Still no delivery, no refund !!!!!!!
SHAME ON YOU ONCE MORE !!!!!!
15 listopada 2023
Opinia niezależna
Odpowiedź od Remote Control Express
Hello,
We would like to apologise once again for the delay in processing your request and confirm that our department is currently taking the necessary steps to confirm the refund of your order as soon as possible.
Please be patient.
Yours faithfully
Express remote control customer service
Hopeless customer service!
Hopeless customer service!
When I call it goes to Italy
When I ask how to refund my fobs which dont work they ignore me.
11 listopada 2023
Opinia niezależna
Odpowiedź od Remote Control Express
Hello Sir / Madam ,
We acknowledge receipt of your complaint.
We would like to inform you that an e-mail has been sent to you regarding your request.
Yours faithfully
Express remote control customer service
Terrible experience
26th October - 2 weeks of e-mail's to their customer service (as requested) & still no reply. PLEASE HELP ME URGENTLY ... you are abysmal (google it)
*REPLY TO REMOTE CONTROL EXPRESS*
I have contacted your customer service numerous times, nobody replies on e-mail & when I phone I'm told "call back I can't speak English" ... contact me please URGENTLY
Terrible experience from the start, wouldn't allow me to apply discount (I should have realised then) ... product arrived, doesn't work, can't get a reply from anyone after many e-mails, premium phone number, just called & Italian lady said call back! I'm now left with a product I want to return but cannot .. HELP ME
24 października 2023
Opinia niezależna
Odpowiedź od Remote Control Express
Hello,
Thank you for your message. We are sorry to hear that you have encountered a problem with your order.
To resolve the problem, please contact our customer service department directly by email
Best Regards,
Customer service TE - EU Remotecontrol-Express
I ordered two remotes on line on a…
I ordered two remotes on line on a Friday and had no delivery charge from France to Ireland. The package arrived by post the following Thursday. I opened the package, followed the instructions and had both both remotes programmed within minutes.
1 września 2023
Opinia niezależna
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.