Refurbished Laptops Recenzje 

196
Wynik TrustScore: 3.5 na 5

3,3

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

AMAZING SERVICE. HIGHLY RECOMMEND. I was in need of a laptop and after reaching out to Sam he went above and beyond. He was able to provide me with a laptop the same day when I asked if I could c... Zobacz więcej

Oceniono na 4 z 5

I read some of the older reviews after placing my order and wondered if I'd done the right thing. However my laptop order arrived and is very good, no complaints on that score at all. Delivery was a... Zobacz więcej

Oceniono na 1 z 5

Ordered a laptop, took a couple of weeks longer to arrive than advertised. Spoke to Sam and he made several promises with several excuses and he still had to be chased. Upon arriving the laptop was di... Zobacz więcej

Oceniono na 1 z 5

Similarly to others, after sending my new laptop back to be repaired under warranty it took 6 months and threats of small claims court to get a replacement sent out! Both products had problems... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep komputerowy
  2. Sklep z używanymi komputerami

Napisane przez firmę

Refurbished Laptops have been operating for over 10 years, we are located in Wiltshire, we sell ex business laptops pre-loaded with Windows 11 Pro in good condition supplied with a 12 month warranty and free delivery on all orders with upgrades available Why buy from Refurbishedlaptops.co.uk? Refurbishedlaptops.co.uk sells professional refurbished Laptops and Desktops and can provide you with an excellent quality service at a descent price Warranty We provide a 12 month warranty with all laptops, this is a hardware warranty


Dane kontaktowe

3,3

Średnia

Wynik TrustScore: 3.5 na 5

196 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

3,3

Wszystkie recenzje

(196)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 10

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Make Refurbished Laptops your go to for Great Service

I purchased an HP Elite pad and Sam, the owner, couldn't have been more helpful - I needed it in a serious hurry for work and he sent next day delivery at at reduced rate to help me. I also ordered a docking/charging station and asked if mains came with - it didn't and he through one in for me complimentary. From my experience, and I am particular, I can't recommend enough that you purchase from Refurbished Laptops Sam's The Man 😀

16 lipca 2021
Opinia niezależna
Oceniono na 5 z 5

Brilliant customer service

While there was a bit of a delay on my order for an elitebook 8760, the customer serviceman Sam is an absolute legend and got it sorted for me right away. Laptop arrived the next day and worked perfectly. Thanks!

8 czerwca 2021
Opinia niezależna
Oceniono na 5 z 5

I needed to upgrade my 14 year old Dell…

I needed to upgrade my 14 year old Dell laptop and was given Sams details. I was given excellent advice by Sam who guided me through the many options and with that, I finally chose the laptop that ticked all the boxes. I can highly recommend Refurbished Laptops to anyone looking for professional advice and helpful service.

2 czerwca 2021
Opinia niezależna
Oceniono na 4 z 5

Bought a Dell laptop to replace my…

Bought a Dell laptop to replace my (very) old one. I waited for the delivery, as the website says that happens within 7-10 working days. After which, I phoned. Didn't bother with leaving a message, but once I spoke with Sam, I had my laptop sent striaght away. I am very pleased with the laptop I have received. Thank you, Sam!

21 kwietnia 2021
Opinia niezależna
Oceniono na 5 z 5

Dell M17 R3 LAPTOP

Dell M17 R3. Refurbished. Arrived today. Looks, feels and performs as though it was brand new. Maybe it is.
I am impressed, delighted and "over the moon".

16 kwietnia 2021
Opinia niezależna
Oceniono na 2 z 5

Terrible customer service.

Terrible customer service.
Extremely late delivery - by several weeks.
I emailed, left messages via the website and phoned over and over again.
Sam does not reply.
I am trying to get a receipt for my purchase, to activate the 'warranty' (if it even exists!) but he is not responding, yet again!

6 kwietnia 2021
Opinia niezależna
Oceniono na 3 z 5

Laptop case not delivered

Ordered a Dell laptop and case in January. The laptop arrived quickly, but the case did not. I had to chase but I’m pleased to say that the case has now arrived.

12 marca 2021
Opinia niezależna
Oceniono na 5 z 5

HP Tablet

Just bought hp tablet..service great quick delivery and Sam was v. helpful.

11 marca 2021
Opinia niezależna
Oceniono na 5 z 5

I have just picked up my Dell laptop…

I have just picked up my Dell laptop today from Refurbished laptops. I was given a great deal and an offer to come back for an upgrade at cost price as I was hoping for a larger Ram but could not wait for the part as I needed the laptop asap. Sam was very polite and very helpful I would recommend the service. The laptop was in good condition and I believe if I run into any issues the service would be the same again.

8 marca 2021
Opinia niezależna
Oceniono na 1 z 5

Their website home page is deceiving

Their website home page is deceiving. I feel I am being lied to when I enquire about an order (which they had trouble finding on their system). The laptop is now due to arrive 10 days after ordering.
This is what's on their home page:
"All orders will take 7-10 working days"
"Dispatch within 24 hrs"
"FREE 24-48 hour delivery"
"usually dispatched within 3 – 4 days and then are sent on a next day delivery service"
It can't all be true! And their order site had the cheek to charge extra £30 for faster delivery, and they haven't even sent it on a "next day delivery service"!
And they blame the website for the charge (with no apology) and claim the home page can't be corrected because the web designer says it's too complicated!
They said it was dispatched this morning, and then I checked the tracking which said the label was only printed this afternoon.
They advertise the specification for the laptop on the website and only order the parts (memory, SSD, etc) when they get a sale.

5 marca 2021
Opinia niezależna
Oceniono na 5 z 5

Great fast service

Great fast service, laptop working fine no problems at all. Sam answered my only question promptly and clearly. Will definitely be buying more from this company.

25 lutego 2021
Opinia niezależna
Oceniono na 1 z 5

Required two laptops for workers to…

Required two laptops for workers to remote in on for a charity. Delivery was fine, but one failed within 3 days and customer service is abysmal - all three phone numbers have messages saying message box full unable to leave message; promise to respond to emails and don't, and don't do what they say will do either - over a month has passed and no replacement/ pick-up. I get the impression Sam is the only one working there

22 lutego 2021
Opinia niezależna
Oceniono na 5 z 5

Ordered a laptop as one was needed to…

Ordered a laptop as one was needed to secure a new job opportunity, was a little worried after not receiving a order confirmation but was assured by Sam that it had gone through and had the laptop within a weeks and all working smoothly so far

19 lutego 2021
Opinia niezależna
Oceniono na 5 z 5

Excellent service

Needed a laptop urgently for homeschooling after our one suddenly died. Found this site and noted the delivery time was 7-10 days. Spoke to Sam and despite being snowed under, he assured us he would send it out the next day. Arrived 2 days after I spoke to him, which I thought was excellent.

It was a grade A laptop and looks in new condition. Works straight out of the box. Will definitely be using these guys again.

12 lutego 2021
Opinia niezależna
Oceniono na 4 z 5

good product but poor comms

Very impressed by the laptop that I ordered, good condition, clean, securely packaged, worked straight out of the box and a good price.
However...the company's communications were poor and their explanation is they are struggling to meet demand. No confirmation email, and the contact and website details provided in the Paypal receipt I tried to use to chase them up were incorrect. So had a couple of panicky weeks' wait and a couple of phone calls were needed to chase up. Hopefully these are temporary issues as the company seem legit and the product was fine.

7 lutego 2021
Opinia niezależna
Oceniono na 5 z 5

Great experience from start to finish

Great experience from start to finish.
Suddenly had to start working from home and needed laptop urgently for children’s school lessons via Teams/Zoom.
Contacted the company and they were extremely polite and professional, and despite being extremely busy managed to get my order out for deliver and I received it the very next day in time for children’s school lessons, even swapped the hard drive for me.
Machine was exactly as described and in much better condition than I expected.
I would recommend this company to anyone, and that’s coming from me who’s a buyer by trade of IT equipment.
Many thanks to you 🍻👍🏻

17 stycznia 2021
Opinia niezależna

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