Rebecca Adventure Travel Recenzje 

205
Wynik TrustScore: 5 na 5

4,9

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Oceniono na 5 z 5

It was our first time taking an all inclusive cruise and we booked with Rebecca as the reviews were fantastic online and the actual experience did not disappoint. We felt very well taken care of in te... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Amazing experience with guide Alirio.He was so relatable and friendly and had relationships with all the people at the places we went. This was a great trip and the perfect level of adventure for our... Zobacz więcej

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Oceniono na 5 z 5

We recently enjoyed a custom tour designed by Rebecca Adventure Travel in Peru, including Machu Picchu, and the Galápagos Islands. The Rebecca Travel team made sure every detail was taken care of and... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

We loved the tours with Rebecca Adventure Travel on Isla Isabela, Galapagos Islands! It was very well organised. We did a kayak tour, a snorkelling tour, a bike tour and much more! We saw Blue footed... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Organizator turystyki
  2. Agencja wycieczek kulturalnych
  3. Agencja turystyczna
  4. Biuro podróży
  5. Agregator turystyczny

Napisane przez firmę

Established in 2014 by Rebecca Braak, Rebecca Adventure Travel is a female-owned luxury Boutique Tour Operator headquartered in Quito, Ecuador. We specialize in adventure travel across Latin America, offering tours to the Galapagos, Ecuador mainland, Colombia, Peru, Argentina, Chile, and Costa Rica. As a proud member of the B Global Network, we are a leading sustainable business contributing to Ecuador’s economy and society. Our B Corp™ certification reflects our commitment to positive change through responsible practices. We use travel as a force for good, promoting an inclusive, equitable, and regenerative travel industry. Our goal is to inspire more mindful practices across Ecuador’s tourism sector.


Dane kontaktowe

4,9

Doskonała

Wynik TrustScore: 5 na 5

205 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,9

Wszystkie recenzje

(205)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 8

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

My trip to Ecuador with Rebecca Adventure Travel (The best trip of my life).

My trip to Ecuador (Quito and the Galápagos Islands) was the best trip of my life (and I am nearly 50 years old). I traveled by myself and Rebecca Adventure Travel was so organized and kind that I never felt alone. The guides they arranged were so knowledgeable and kind. The activities they planned for me were (snorkeling, hiking, learning about the ecosystem and animals). It isn't possible to say what a pure joy this trip was for me. I will definitely travel with them again!!! With my deepest gratitude, Aurora Swanson

22 sierpnia 2022
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Odpowiedź od Rebecca Adventure Travel

Thank you very much Aurora for your kind review and feedback. We are so happy you had an amazing experience with us, we hope you come back soon!

Oceniono na 5 z 5

Galapagos Land Based Trip

Rebecca Adventure planned a 7 day land based trip to the Galapagos for myself and two daughters in their 20s.

We were very impressed with the activities recommended and planned for our trip.

Rebecca did an exceptional job at communicating with us regarding details of the trip. They were responsive to any questions that we had during the trip. The Galapagos excursions required transportation and guides and snorkeling equipment. This was all coordinated wonderfully and smoothly. We were given great instructions and recommendations for things to bring and we felt very prepared.

We would highly recommend Rebecca Travel.

2 sierpnia 2022
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Odpowiedź od Rebecca Adventure Travel

Many thanks Dawne for your kind review and feedback. We are so glad you had a great experience with us, we hope you come back soon!

Oceniono na 5 z 5

Well Organized Amazing Tour!

Did the 6 day Classic Galapagos tour. It was awesome! Everything was SO well organized. Rebecca Travel connected us with wonderful guides and drivers, and while everything went so smoothly, they were always available if we had questions. The accomodations they selected were nice, and it was great to just enjoy the tour and know we were in good hands.

2 sierpnia 2022
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Odpowiedź od Rebecca Adventure Travel

Many thanks Marshall. Your feedback and review is really appreciated.

Oceniono na 1 z 5

Rebecca travel was good for my travel…but probably wouldn’t use again

Rebecca travel was good for my travel but there was one tour that was canceled and I got sent on another island tour by the same operator. I didn’t do now this was even going on until I got to Floreana instead of Santa Fe. This was very disappointing and had I not contacted Rebecca Travel later, they acted like I wasn’t even going to have been told and only apologized. Had I known the tour had been changed, I would have found a different operator for the day because I paid a ton of $ to go to the Galapagos in general and had 3 places I wanted to see, this being one of them. Pretty disappointing when you pay for a service. I likely will never return to the Galapagos due to the price of the tickets it took to get there, so a third of my trip was a wash.

The company later stated they had protections in place where they’re covered (not me) if something happened or changed. What ever happened to customer service, the customer is always right, and refunds for not following through with a service that was not delivered and NOT communicated to me until I INITIATED contact about the issue. That’s poor service and I was withheld an update about the change and was supposed to just accept it.

3 lipca 2022
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Odpowiedź od Rebecca Adventure Travel

Dear Amy,

We appreciate for taking the time to write this review, which is very constructive for us to keep working in our guests’ expectative when you book any trip with us.

We understand the frustration you felt when the boat changed the itinerary just prior to the tour, however, as we mentioned in our web site (Terms and Conditons item No. 7.3), destinations are subject to change due to local circumstances or events outside of our control. In this case, it is the Galapagos National Park regulations and it is their decision, we can not control that.

Since the islands are a World Marine reserve, they have special natural conditions. Therefore, logistics there are very fragile, and we must respect any updated order from the Captaincy.

In any case, we would like to mention that Floreana is one of the most special islands because of its history, and because its location it permits to have a very well conserved nature there.

We are thankful for your understanding of the special conditions that Galapagos has, and we trust you had good memories of Ecuador and its islands.

Best regards,
Rebecca Adventure Travel Team

Oceniono na 5 z 5

They were great to work with from start…

They were great to work with from start to finish. Every thing was well planned and communicated, prices were good, tours on the Galapagos ran smoothly.

Many thanks for all of your hard work. I would highly recommend them.

2 lipca 2022
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Odpowiedź od Rebecca Adventure Travel

Many thanks Carla. Your feedback and review is really appreciated.

Oceniono na 5 z 5

Goede prijs kwaliteit verhouding

Alles keurig georganiseerd. Chauffeurs waren altijd optijd en de excursies + lunch waren van goede kwaliteit.

2 lipca 2022
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Odpowiedź od Rebecca Adventure Travel

Many thanks Wouter for your kind review!

Oceniono na 5 z 5

We had an unforgettable trip of a…

We had an unforgettable trip of a lifetime visiting the Galápagos islands and Ecuador with Rebecca adventure travel. Communication was easy peasy throughout and the attention to detail from start to finish was fantastic.
Thank you very much!

20 czerwca 2022
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Odpowiedź od Rebecca Adventure Travel

Many thanks Nishma for your kind review, we are happy that you enjoyed your time in the Galapagos with us. It is really appreciated!

Oceniono na 5 z 5

I had a great vacation. There was…

I had a great vacation There was someone there to meet me at every step of the trip. Andrea actually joined me on my first stop which was nice, since I had spent so much time with her on the phone prior to the trip. Guillermo was very nice and helpful. Angel was great and suggested then, brought me to a humming bird farm and hot springs that was so relaxing before I went home I appreciate all of you and highly recommend Rebecca Travel ! Ann Marie

20 czerwca 2022
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Odpowiedź od Rebecca Adventure Travel

Many thanks Ann Marie for your kind review. It is really appreciated!

Oceniono na 4 z 5

The 8 day island hopping tour

The 8 day island hopping tour was overall very fun. I saw a lot and covered most things in two islands. It was an expensive tour but I did get my own private room and private guides for most activities. I was under the impression i would be in groups and meet others on activities, but it was just me and the guide, which is not necessarily a bad thing, just became somewhat lonely after some time. lt was well organized with the exception of one day, where I was taken to floreana Island rather than Santa Fe and wasn’t told about this until I got to the island. Other than that, there is constant 24/7 communication on what’s app. The tour guides and taxi drivers were the BEST, especially Hugo Gustavo (driver), Christian, and Erika, all on Santa Cruz Island. They made my time incredible.

11 czerwca 2022
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Odpowiedź od Rebecca Adventure Travel

Thanks Katie for taking the time to write a review along with your feedback. It is really appreciated!

Oceniono na 5 z 5

Reliable and communicative company

Reliable and communicative company. Provided a good service for our trip to the Galapagos Islands for a very reasonable price. I would recommend to others.

18 maja 2022
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Odpowiedź od Rebecca Adventure Travel

Thank you Murphy for your kind review!

Oceniono na 4 z 5

A good way exploring the Galapagos

I spent a wonderful week on Galapagos. The organisation was really good, there was always someone waiting on the airport, at the port or hotel. The guides were locals and knew a lot about the islands. I could add a diveday in the Itineray, what I really appreciated.
Sometimes it was strange for me to have my own guide, I expected I would be in a small group for these days (you're joining daily trips and have sometimes your own tour with a guide).
All in all a great experience to explore the islands in a short time.

9 kwietnia 2022
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Odpowiedź od Rebecca Adventure Travel

Many thanks Martina for your kind review. We are glad you had a great time with us.

Oceniono na 5 z 5

Rebecca’s Adventure Travel was…

Rebecca’s Adventure Travel was wonderful. Always on time and there was always someone there to pick us up or drop us off for our tours and from the flights/boats. They were professional and also allowed you to change things around if you wanted. Having the phone number and being able to text them through WhatsApp was wonderful. They took great care of us. My son forgot his sneakers in one of the vans and they brought them the next day. I would highly recommend them. We felt very safe in the Galapagos traveling with them. The guides were wonderful
And very knowledgeable. They also help with dinner suggestions based on what my kids wanted. I would definitely use Rebecca’s Adventure Travel again.

9 kwietnia 2022
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Odpowiedź od Rebecca Adventure Travel

Many thanks Daneka for your kind review. Your feedback is very much appreciated.

Oceniono na 5 z 5

The Rebecca Adventure Travel team was…5 STARS!

The Rebecca Adventure Travel team was marvelous! From first contact to arriving in the Galapagos Islands, the team was attentive, professional, extremely customer-service oriented, 'on point' with every aspect of my adventure. The host guides, hotels, foods, and activities were excellent! Even when a setback occurred during my adventure, the team quickly offered an alternative and the outcome was extremely positive. I look forward to booking my next year's travel with Rebecca Adventure Travel. I trust this team with my adventure travel needs and I appreciate how connected they are to their guests prior, and during the travel adventure. I am so grateful for their time, attention, and efforts. 5 Stars and Compliments to the Team! Cheers!

6 kwietnia 2022
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Odpowiedź od Rebecca Adventure Travel

Many thanks Jasmine for your review and feedback it is really appreciated. We hope to have you back soon.

Oceniono na 5 z 5

Rebecca Adventure Travel gave…

Rebecca Adventure Travel gave outstanding service on our 23 day tour to Galapagos. They ensured that we were supported 24x7 and this was important since I was traveling alone with a teenager. Our flight got delayed, covid test rules changed last minute while we were traveling, yet they handed everything so made travel like a breeze for us.

I would highly recommend Rebecca Travel

1 kwietnia 2022
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Odpowiedź od Rebecca Adventure Travel

Many thanks for your kind review. We are glad you had a great time with us.

Oceniono na 5 z 5

THE BEST TOUR COMPANY FOR THE GALAPAGOS EXPERIENCE

I can not recommend Rebecca Adventure Travel highly enough. Having just finished an amazing 7 day tour of the Galapagos with my son (which was absolutely incredible!) - Rebecca Adventure Travel had left no stone unturned. A fascinating experience with smooth, on time transfers to the separate tours, easy travel between islands, and super hotels. They kept in touch throughout…. definitely THE best way to do this ‘one in a lifetime’ experience. Thank you Rebecca Adventure Travel. Mary King MBE DL

29 marca 2022
Opinia niezależna
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Odpowiedź od Rebecca Adventure Travel

Many thanks Mary for your kind review. We are glad you had such a great experience with us.

Oceniono na 5 z 5

REBECCA TRAVEL OFFERS A PLETHORA OF TOUR OPTIONS TO FIT YOUR NEEDS !!!

Initially I was overwhelmed by the number (and types) of tours available at The Galapagos, but I like the Island Hopping concept better than a cruise ship. I found Rebecca Adventure Travel offered the perfect 7 Day Island Hopping Tour. Rebecca Travel was not only quick to respond, offered great details about the tour, included excellent hotel accommodations but they also coordinated pick up and the required PCR tests. I have traveled the world and worked with many tour companies and I give Rebecca Travel 5 STARS.

26 marca 2022
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Odpowiedź od Rebecca Adventure Travel

Many thanks Jeff for your nice review. We are really glad to know you had a great experience with us.

Oceniono na 5 z 5

Honeymoon in the Galapagos

My wife and I had an amazing time using Rebecca Adventure Travel to book our honeymoon in the Galapagos islands. Prior to the trip we were worried about the planning of activities. As we have never been to the Galapagos Islands, it was challenging to understand the best way to book a trip, especially in the midst of the pandemic. In planning the trip, we were emailed directly by a Rebecca Adventure travel agent (Karina), who was extremely helpful in booking our trip and answering our (many) questions. She also asked us questions to ensure we would have an amazing time in the Galapagos. Our trip consisted of 9 days in the Galapagos. We originally planned for 8, but due to flight timing and COVID testing processes, we added one extra day.

Upon arrival in the Galapagos, we were greeted by a local guide (Wendy), who brought us from the airport directly to the hotel. This was a common theme throughout the trip, as we were greeted by local guides to take us to and from our hotel and travel accommodations based on our trip's activities. We also had plenty of time to explore the islands for ourselves which included exploring the various beaches on the islands, renting bikes to trek to the wall of tears, and enjoying the cuisine at the local restaurants. We spent much of the trip at sea on boats, kayaks and yachts. We visited Kicker Rock, Pinnacle Rock, and Los Tuneles where we snorkeled or scuba dived with sea turtles, sea lions, beautiful fish, and sharks! We also travelled to the Santa Cruz Highlands where we saw the amazing Galapagos Turtles. Everything was exactly how we dreamed it would be on our honeymoon.

We enjoyed staying at the local hotels, which were clean and the staff was friendly. We especially liked the Hotel Ikala in Puerto Ayora, which offered us breakfast in an enclosed rooftop area where we could view out into the sea. At each hotel, the staff was aware that it was our honeymoon, and offered us complimentary cocktails and/or a bottle of wine. On the final night of our, a local Rebecca Adventure Travel guide brought us to one of the best restaurants on the island of Santa Cruz for a celebration dinner. We couldn't have asked for anything more.

14 stycznia 2022
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Odpowiedź od Rebecca Adventure Travel

Many thanks Eric for taking the time to leave this insighful review. We are glad you had a great experience with us and hope to have you back sometime soon.

Oceniono na 5 z 5

December 2021 Trip to Galapagos

We went as a family to Galapagos. Rebecca organized the tour with various highlights of what Galapagos Offers. We are pleasantly surprised with the well-planned execution and prompt communication. We never felt left out.

In addition, they also helped us with necessary Covid tests to and from the island.

Pleasant and enjoyable trip overall.

8 stycznia 2022
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Odpowiedź od Rebecca Adventure Travel

Many thanks for sharing this. We are glad you had a great experience with us.

Oceniono na 4 z 5

Everything was wonderful

Everything was wonderful! It was only slightly disappointing as we were by ourselves. We understand that with covid tourism is down and we were glad to see everything without the crowds!

28 grudnia 2021
Oceniono na 4 z 5

Excellent organization

Excellent organization

Rebecca Adventure Travel arranged all our Galapagos activities, accommodation and inter-island travel. The staff is responsive and attentive. Given the fast-moving changes attendant on Covid, they do their best to fulfill each traveller's requirements.

28 grudnia 2021
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Odpowiedź od Rebecca Adventure Travel

Many thanks Sharon for your kind review, we are glad you had a great experience with us.

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