RadiusTheme Recenzje 122

Wynik TrustScore: 4.5 na 5

4,5

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I use the Post Grid plugin, which is powerful yet simple in its UX and customization. Moreover, their support is great. I was stumped trying to customize the styling of a 'Read More' button into somet... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

Awful! Granted was a free theme but it sucks! They proclaimed it was easy to install. Nah! Literally spent all day trying to install it but nothing. Its truly a waste. Again it was free so no money lo... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Great product, reliable solution, and easy to recommend. The team clearly understands what users need and delivers a professional experience from start to finish. Everything feels well-built, straight... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I have been in contact with RadiusTheme support because I wanted some modifications to one of their WordPress themes that I'm using. They have been extremely helpful and provided clear and concis... Zobacz więcej

Informacje dotyczące firmy

  1. Producent oprogramowania

Napisane przez firmę

RadiusTheme is a leading software development company specializing in WordPress themes, WordPress plugins, web application development, and mobile application development. As an Envato Power Elite Author with over 60,000+ sales, we have established ourselves as a trusted name in the WordPress ecosystem. Our extensive portfolio includes over 100 items on Envato Market and 14 plugins on WordPress.org. Our products have earned the trust of more than 250,000 users worldwide who rely on our solutions to build, enhance, and manage their websites. Our flagship products are Classified Listing, the Post Grid, ShopBuilder, WooCommerce Variation Swatches and WooCommerce Variation Gallery. At RadiusTheme, we firmly believe that success is built on two pillars: quality products and exceptional customer service. Our dedicated team works tirelessly to ensure that every customer receives the best possible support, making their experience with our products seamless and satisfying.


Dane kontaktowe

4,5

Doskonała

Wynik TrustScore: 4.5 na 5

122 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Brak historii zapraszania do wystawiania recenzji

Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 100% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

Awful

Awful! Granted was a free theme but it sucks! They proclaimed it was easy to install. Nah! Literally spent all day trying to install it but nothing. Its truly a waste. Again it was free so no money lost here. Just wont waste my time

28 maja 2026
Opinia niezależna
Logo RadiusTheme

Odpowiedź od RadiusTheme

Hello,

Thank you for choosing our theme, and please accept our apologies for the issues you are experiencing.

This type of issue is usually related to specific server environments. For instance, it can happen if the PHP cURL extension is not enabled on your hosting server, or if admin-ajax.php is being blocked by a security plugin or firewall.

To help us investigate and resolve this for you as quickly as possible, would you mind providing us with your website URL and temporary WordPress admin access in the ticket that we replied to you?

Once we have those details, our technical team will look into it immediately to find a solution.

Thanks

Oceniono na 5 z 5

Excellent Support

I use the Post Grid plugin, which is powerful yet simple in its UX and customization. Moreover, their support is great. I was stumped trying to customize the styling of a 'Read More' button into something very specific. They advised the right CSS property that worked perfectly. Support was fast and friendly.

16 maja 2026
Opinia niezależna
Logo RadiusTheme

Odpowiedź od RadiusTheme

Thank you so much for taking the time to share your experience with The Post Grid! It's great to hear that our support team was able to provide the exact CSS property you needed to finish your design quickly. Thank you for your support, and please don't hesitate to reach out if you ever need help again!

Oceniono na 5 z 5

Great product

Great product, reliable solution, and easy to recommend. The team clearly understands what users need and delivers a professional experience from start to finish. Everything feels well-built, straightforward to use, and backed by good support. Cheer mamn

5 maja 2026
Opinia niezależna
Logo RadiusTheme

Odpowiedź od RadiusTheme

Thank you for the incredible feedback! We’re delighted that you’re enjoying the product and finding our support team helpful. Your recommendation means a lot to us, and we look forward to continuing to deliver a professional experience for you!

Best Regards,
RadiusTheme Team

Oceniono na 3 z 5

Issue resolved and refund processed

I initially had a negative experience after purchasing the Food Menu WordPress plugin from RadiusTheme because the plugin did not work with my website setup - theme.

I contacted support and provided access so they could investigate. Their team confirmed that the plugin was not compatible with my current setup.

When I first requested a refund, I did not receive a response for a couple of days, which was frustrating and led me to leave a negative review.

However, the company later explained that the delay happened because the support agent handling my ticket was on their scheduled day off due to their rotation system because of a recent change in their weekend schedule.

After following up, they processed the refund and canceled the subscription for my order.

I appreciate that they resolved the issue and issued the refund. the matter was ultimately handled and resolved.

Success

13 marca 2026
Opinia niezależna
Oceniono na 5 z 5

Radius Theme has been fantastic to work…

Radius Theme has been fantastic to work with. They were quick to respond to my query, and their support is truly exceptional. The plugin itself is easy to use and works exactly as expected. I’m already looking forward to purchasing another one of their plugins.

15 lutego 2026
Opinia niezależna
Logo RadiusTheme

Odpowiedź od RadiusTheme

We truly appreciate your kind words! It is great to know that the plugin is working exactly as expected and that you had a positive experience with our support team. We look forward to serving you again soon with our other solutions.

Oceniono na 1 z 5

No licences

Radius sells products with no full licence despite what they are saying. There plugin are not useable out of the box. They ask you for you credential to be able to debug, INSANE!
Do not buy there sh..y product

10 września 2025
Opinia niezależna
Logo RadiusTheme

Odpowiedź od RadiusTheme

Hello,

Thank you for using our products.

Could you please let us know which item you are currently using — a theme or a plugin?

If you are using one of our Envato themes or a theme purchased directly from our website, please note that the PRO plugins are bundled with the theme. However, bundled plugins do not include a separate license key, as per Envato’s policy.
You can find more details about how bundled plugins work here:
https://help.market.envato.com/hc/en-us/articles/213762463-Bundled-Plugins

Regarding support, we may request temporary access because issues can sometimes be caused by conflicts between the WordPress theme, plugins, or hosting environment. Without access, it can be difficult to accurately identify the root cause and provide an effective solution.

Please email the details of the issue you are experiencing to mamun@radiustheme.com
, and I will personally review it and assist you with a solution.

Thank you for your understanding and cooperation.

Best Regards,
Mamunur Rashid
Founder, RadiusTheme

Oceniono na 5 z 5

Top Notch

Radius Theme's support is top notch just like their products. I am a happy and satisfied customer. Thank you guys.

9 listopada 2025
Opinia niezależna
Oceniono na 5 z 5

Absolutely amazing service

Absolutely amazing service! Everything was handled professionally, quickly, and with great attention to detail. The team went above and beyond to make sure everything turned out perfectly. I couldn’t be happier with the experience—highly recommend!

24 października 2025
Opinia niezależna
Oceniono na 5 z 5

Excelent experience with RaddiusTheme

I had some issues installing and importing the theme demo because of my server settings, but the RadiusTheme team was absolutely amazing. They quickly stepped in, imported the demo for me, and made everything work perfectly.

Their communication was friendly, clear, and professional — it’s rare to find such a dedicated support team.

I highly recommend RadiusTheme and their products! Thank you so much for your help and great support! 🙏👏

3 października 2025
Opinia niezależna
Oceniono na 5 z 5

Support 10/10

Had some issues setting up my website with the classified plugin. To be honest I do not think I have had better support with anything else in my life. Quick and friendly response, hand-on problem solving and great suggestions. Thanks Khalif!

26 września 2025
Opinia niezależna
Oceniono na 5 z 5

Excellent theme & top-tier support!

I’ve been using a RadiusTheme WordPress template and I’m genuinely impressed. Not only is the design flexible and modern, but the support team has also been incredibly responsive.

I faced a few technical issues during setup, and their developers quickly helped me debug and resolve everything even beyond what’s typically expected.

Highly recommended for anyone looking for both great design and reliable support. Solid experience from start to finish!

11 września 2025
Opinia niezależna
Oceniono na 5 z 5

The Team Pro plugin is used in our website.

The Team Pro plugin is used in our website and we had an issue where the lifetime license key was not working after recent updates to WordPress. The RadiusTheme support team were quick to respond and fixed the issue quickly. Excellent service.

14 sierpnia 2025
Opinia niezależna
Oceniono na 5 z 5

Straight to the point support

Using emails, the support team will spare their time to provide you with a simplified step by step process. They will go the extra mile to walk you through the steps and share videos too. And also provide you with recommended settings and practice for you to enjoy your purchase

3 sierpnia 2025
Opinia niezależna
Oceniono na 5 z 5

Outstanding Technical Support

Outstanding Technical Support

I was genuinely impressed with how quickly they responded and how professionally they handled my case. Within a short time, my problem was completely resolved.

The support team was not only fast but also clear and helpful in their communication. It’s rare to find such responsive and reliable customer service these days.

Highly recommended for anyone looking for great products backed by excellent support!

26 czerwca 2025
Opinia niezależna

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.

Dowiedz się więcej o innych rodzajach recenzji.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

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