This has got to be the best technical back up service available makes others look like directory enquirers. This is the reason we use Pyronix as an installer you are always their to help
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
We had our Pyronix Enforcer system installed approx 6yrs ago on our new build property. Following the install and throughout the last 6yrs I have added many more sensors, I now have 5 PiR Sensors, 7 w... Zobacz więcej
Reakcja na opinię
Your technical support man confirmed what should happen when changing Jamming timer to zero mins on a Euro 162 .The panel was still going into Jamming fail after zero mins applied. I resolved issue af... Zobacz więcej
Reakcja na opinię
I write this review, because i see a few negative reviews regarding pyronix. The common deneominator are people installing the system who are not trained engineers. Most of the positive reviews are fr... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Pyronix is a Business to Business designer and manufacturer of market leading professional security products and technologies for the global security industry. Our systems are designed to be installed by professional security installers and utilise the latest technology to deliver superior security for homes and businesses.
Dane kontaktowe
Braithwell Way, S66 8QY, Rotherham, Zjednoczone Królestwo
- 01709 700 100
- www.marketing.com
- www.pyronix.com
Odpowiada na 75% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 48 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
First time fitting a Pyronix Enforcer…
First time fitting a Pyronix Enforcer V11 and have been very impressed with both the Quality of the product and the support while installing, As with all different systems getting to know your way around the menus can be a challenge but on all 3 of my issues a quick call to support and they were fixed. Love the inclusion of the onboard wireless and the 2 wired channels for connecting legacy equipment. But again the best feature was the brilliant and knowledgeable installer support team.

Odpowiedź od Pyronix
Technical support is always first class…
Technical support is always first class and this morning was no exception. Thanks very much.

Odpowiedź od Pyronix
Excellent service and resolved my issue…
Excellent service and resolved my issue straight away

Odpowiedź od Pyronix
Waste of money
Waste of money, never works , tried 2 now and can't answer calls when I'm out , even in good 4g areas

Odpowiedź od Pyronix
Been installing pyronix systems for 30+…
Been installing pyronix systems for 30+ years. The latest euro 46 although menu can be somewhat difficult to navigate it's always nice to know they have a brilliant tech support team. 5 stars boys.
Paul... PLES Electrical.

Odpowiedź od Pyronix
As installers we just keep fitting the…
As installers we just keep fitting the enforcers . No issues . They just keep on working doing what they should and doing it very well. We moved from another well known brand due to persistent issues . Fit and forget pyronix. Also if on the odd occasion we need a little help the tech team are spot on.

Odpowiedź od Pyronix
No comms, terrible company to deal with
Used this company for years as an installer and fitted hundereds of systems either enforcer, euro mini, 46 and 280. We have been more than happy wirh the product and still are but recently have been forced to use a different manufacturer due to the lack of tech support, the rep cannot answer his phone, reply to missed calls or messages, nor can the tech support team.
Its a shame the company has gone this way as we loved the products but we can no longer use a manufacturer with zero communication skills, if I worked like them I would be out of business in weeks.

Odpowiedź od Pyronix
Great support
Having used pyronix for many years and having recently started my own company the obvious choice was to use pyronix. Bryan Evans was fantastic getting me set up with personalised literature and customised products featuring company logos. Just all round fantastic. Great engineering training videos and webinars for new an existing products. Just all round great service and great products. Thanks again guys!

Odpowiedź od Pyronix
Home Control 2.0 App unable to connect…
Home Control 2.0 App unable to connect to Pyronix Cloud the majority of time. Therefore unable to check the panel status remotely. There is nothing wrong with my Wi-Fi, Power or Login credentials. There are no error messages on the panel either. What is the point of paying for cloud services when you unable to check it remotely and furthermore it never sends notifications!

Odpowiedź od Pyronix
The best customer service I’ve had
The best customer service I’ve had. The team helped me set my alarm up independently as my installation company had gone bust. They were really patient and talked me through everything. The alarms are ace too.

Odpowiedź od Pyronix
I was honoured to have Keith set-up and…
I was honoured to have Keith set-up and help me with some INSITE Software concerns.
Timely, expertly and confidently done.

Odpowiedź od Pyronix
Only giving one star because you can’t give none can…
Only giving one star because you can not give a 0. Had this alarm for two years now, It is the biggest load of crap, may as well not have an alarm. It is supposed to notify you if it’s been set off, it doesn’t. If only I could go back try old system.

Odpowiedź od Pyronix
Customer service…..
My Pyronix Enforcer alarm system was registered under a company that had sold up. I had no idea how I could activate the cloud/remote function as I didn’t have access. In all honesty, I wasn’t expecting much help but I reached out to Pyronix.
The response made me feel like I was the only customer Pyronix had! Incredible, 1st class, impeccable.
The advisor was Emma Wheeler and she dealt with my issue from start to finish with the most amazing customer service I have ever received. Absolute credit to the company. I would recommend Pyronix 100% without a hint of doubt.
Thanks guys and Thank You Emma.

Odpowiedź od Pyronix
Excellent experience.
Excellent experience with installation support. Highly recommended.

Odpowiedź od Pyronix
Poor Pyronix Experience
Had a Pyronix alarm system installed a few years back and it’s never worked for a week or more without going into error mode. Spent hundreds having it looked at by Pyronix fitter but nothing seems to fix it. Batteries go after just a few weeks. After about 2 years the engineer went to supplier and said it was defective and asked if they would replace it but they said no. Horrible experience overall.

Odpowiedź od Pyronix
Excellent tech support from Pyronix on…
Excellent tech support from Pyronix on the UR2 universal receiver

Odpowiedź od Pyronix
Professional Installer
Professional Installer: Had a small blue-tooth programming issue, I spoke to Ryan and Chris regarding the matter and it was sorted.
They are a great team and very professional at fault issues, Thank you.

Odpowiedź od Pyronix
Joined Jim for the online zoom Enforcer…
Joined Jim for the online zoom Enforcer introduction. Great pace for the presentation - and a success. I sorted a customer faulted system out in the afternoon. I currently use a competitors products for installs but would now look to try Pyronix 👍🏻

Odpowiedź od Pyronix
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.







