Great experience when dealing with Pure Cremation with helpful professional staff who were friendly and helpful without any pressure selling, which sealed the deal for me. Great price especially with... Zobacz więcej
Reakcja na opinię
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Zobacz, co mówią recenzenci
I felt at ease and valued talking about my final journey. I spoke with Mark Owen who was so friendly and polite, who provided an excellent customer service experience. He answered all of my questions... Zobacz więcej
Everything was straightforward, all questions I had were answered fully. The member of staff who dealt with me was friendly, understanding and professional. Cremation isn't always an easy subject for... Zobacz więcej
Reakcja na opinię
Very pleasant, no pressure to buy, had used before when my husband passed 2 years ago. Was very satisfied with you. Just one question I chose to have my ashes scattered in garden of remembrance could... Zobacz więcej
Informacje dotyczące firmy
- Krematorium
- również w kategorii:
- Przedsiębiorca pogrzebowy
O Pure Cremation
Napisane przez firmę
About Pure Cremation
Pure Cremation is Britain's most-chosen funeral plan provider – and the only provider of a pure cremation. Our funeral plan includes everything you need for a dignified, respectful funeral – so there’s nothing else that family need arrange or pay for. A pure cremation means your funeral, your way – guaranteed. We are delighted to have more 5-star customer reviews on Trustpilot than any other funeral provider.
A pure cremation is just like a traditional funeral, but without a ceremony at the crematorium. That means family can arrange a much more personal send-off, and it means our plans are much more affordable – less than half the cost of a traditional funeral.
FREE GUIDE FUNERAL PLANS FAQ'S Pure Cremation Funeral Planning Limited is authorised and regulated by the Financial Conduct Authority. Registered address: Charlton Park Crematorium, Charlton Down, Andover, SP110TA. Tel: 01264 319 319. Registered in England and Wales No. 09906976.Dane kontaktowe
Charlton Park Crematorium, SP11 0TA, Andover, Zjednoczone Królestwo
- 0800 033 77 37
- planningahead@purecremation.co.uk
- www.purecremation.co.uk
4,8
Doskonała
35 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Everything was explained and the…
Everything was explained and the operator was very pleasant and polite
1 października 2026
Odpowiedź od Pure Cremation
Thank you for sharing your positive experience with us.
Kind regards,
Pure Team
Very professional andcreally good value…
Very professional andcreally good value for money.
8 października 2026
Odpowiedź od Pure Cremation
Thank you for this great feedback. We're pleased to know you found the plan to be good value for money.
Kind regards,
Pure Team
Easy to arrange
Bought this plan for a family member to have peace of mind when the time comes so their children won't have to worry about finances
8 października 2026
Odpowiedź od Pure Cremation
Thank you for taking the time to leave a five-star review.
Kind regards,
Pure Team
An easy decision to make
The lady I spoke to was very informative but in no way pushy and that made it very easy for me to decide the plan which suited me best
Thank you
8 października 2026
Odpowiedź od Pure Cremation
Thank you for your wonderful feedback. We're pleased that our team member provided clear information without any pressure, allowing you the space to select the right option for you.
Kind regards,
Pure Team
Odpowiedź od Pure Cremation
Thank you for taking the time to leave a review. We're delighted that we could provide that great service for you.
Kind regards,
Pure Team
Excellent phone service made everything…
Excellent phone service made everything clear no messing about
Would recommended
8 października 2026
Odpowiedź od Pure Cremation
Thank you for sharing your experience and for recommending us!
Kind regards,
Pure Team
It was so easy
It was so easy to arrange and it is a very good price and the staff are more than welcome to help with any questions you have
1 października 2026
Odpowiedź od Pure Cremation
Thank you for your positive feedback. We're glad you found the team helpful and you also appreciated the good price.
Kind regards,
Pure Team
Odpowiedź od Pure Cremation
Thank you for this fantastic feedback. We're pleased we could get everything sorted with professionalism and efficiency.
Kind regards,
Pure Team
Excellent service when my wife died
Excellent service when my wife died. Collected her within 4 hours of her passing at home. So that made me decide to purchase. Also the respect the gave to my wife upon collection. The service when dropping her ashes off was exemplary. 10/10 . 11 if I could
8 października 2026
Odpowiedź od Pure Cremation
Please accept our deepest condolences for the loss of your wife. It's good to know that our team provided such prompt, respectful care during such a difficult time. Knowing that our service gave you the confidence to trust us with your own future arrangements truly means a great deal to us.
Kind regards,
Pure Team
Plan taken out over the phone
Plan taken out over the phone . Electra was very professional and helpful , and not pushy .
Glad I done it . Hopefully they deliver, but I won’t know 🤣
29 września 2026
Odpowiedź od Pure Cremation
Thank you for mentioning Electra in your review!
Kind regards,
Pure Team
Mell basically I did it on a form and…
Well basically I did it on a form and sent with money, so had no connection with anyone other than a nice gentleman ringing to say my money hadn't been received so they would take it on such and such day ,it did go through then ,but I received the certificate before then
30 września 2026
Odpowiedź od Pure Cremation
Thank you for taking the time to share your feedback with us. It's good to know we could get everything resolved quickly, and we are happy to hear that your documentation arrived promptly.
Kind regards,
Pure Team
It was dealt easily over the phone
It was dealt easily over the phone, The lady was patient and clear with us. Expliand it in great detail.
30 września 2026
Odpowiedź od Pure Cremation
Thank you for taking the time to share your feedback! It's good to know that your phone call went smoothly and that our team member was patient and clear when explaining everything.
Kind regards,
Pure Team
So far so good 👍 easy to organise.
30 września 2026
Odpowiedź od Pure Cremation
Thank you for taking the time to leave a review. Your positive feedback is greatly appreciated.
Kind regards,
Pure Team
Give this company a swerve …
Give this company a swerve they don’t send you the card they promise on there advertising campaign use other companies that offer a better service
14 października 2026
Opinia niezależna
Odpowiedź od Pure Cremation
Thank you for letting us know about this. We’re sorry that you haven’t received the gift card you were expecting. We understand that you haven't contacted us about this before, but we’d really like the opportunity to look into it and get this resolved. We've requested some more details from you through Trustpilot so we can do this right away. Alternatively, you can email us at customercare@purecremation.co.uk or call us on 0800 033 7737 and we would be happy to assist.
Kind regards,
Pure Team
Odpowiedź od Pure Cremation
Thank you for taking the time to share your feedback. We are delighted that you had such a pleasant experience with us.
Kind regards,
Pure Team
Advert - too pathetic
I am not writing a review about a funeral experience. I am making a review that I am absolutely fed up with the advert and pathetic sounding i.woman on the televison
Please Please do a decent advert that is NOT completely pathetic - the TV advert puts me off completely using Pure Cremation - there are people out here that are not well, and do not need reminding at every turn of cremations in this manner.
14 października 2026
Opinia niezależna
Odpowiedź od Pure Cremation
Thank you for sharing your feedback about our advertising. We appreciate you taking the time to explain how you feel. Your comments are important to us and will be taken into consideration when reviewing future advertising.
Kind regards,
Pure Team
Odpowiedź od Pure Cremation
Thank you for sharing your positive experience.
Kind regards,
Pure Team
It's been so simple to set up all my…
It's been so simple to set up all my details for a plan. No fuss no bother. Helpful attitude. Would recommend
13 kwietnia 2026
Odpowiedź od Pure Cremation
Thank you for leaving a review. We're pleased we could make this easy for you.
Kind regards,
Pure Team
Odpowiedź od Pure Cremation
Thank you for taking the time to leave such positive feedback.
Kind regards,
Pure Team
Odpowiedź od Pure Cremation
Thank you for recommending us and rating us with 5 stars.
Kind regards,
Pure Team
Doświadczenie Trustpilot
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