public.cy Recenzje 

On November 22nd I ordered a TV, we paid immediately. The order was supposed to arrive by November 28th. Well, it didn't. To find out what was happening with the order, I had to call five times. Here are the explanations I received, the TV was supposed to arrive from the central warehouses, to be checked. Another explanation was that November 28th was not the date for receiving the order, it was supposed to leave the warehouse on that date. So after two weeks of nerve-wracking, today I canceled the order. Now let's see when they will refund our money. They are not correct, people, don't waste your time with them. I don't recommend it.I can't believe that after we paid,we have to beg them and offer them options to get their job done.They didn't ever apologise.

Placed an order 18/11 to be delivered maximum by 25/11.
They cancelled delivery twice on day of delivery and noone knows where the item i paid for is.
Avoid and buy somewhere else.

Απαράδεκτη εξυπηρέτηση. Είναι η δεύτερη φορά που παραγγέλνω δώρο και καταλήγω να ζητώ επιστροφή χρημάτων. Αυτή τη φορά έλαβα ειδοποίηση ότι η παραγγελία ήταν έτοιμη για παραλαβή από το Mall Λεμεσού, αλλά όταν πήγαμε στο κατάστημα μάς ενημέρωσαν ότι το προϊόν δεν υπήρχε. Επιπλέον, δεν υπήρχε καμία διάθεση για εξυπηρέτηση από το προσωπικό.

I am writing to express my extreme dissatisfaction with my recent experiences purchasing and maintaining a printer from your store. On the recommendation of one of your salespeople, I bought a printer. The salesperson assured me that it was a reliable model and that all necessary supplies, including toner cartridges, would be readily available in-store.

However, just one month after purchase, I needed to replace the toner. I drove to the same store where I bought the printer (a 20-minute trip each way for me), only to be told that the toner was not in stock. The staff suggested I search for it online, which would expose me to additional costs for shipping and handling, as well as the inconvenience of waiting for delivery. I thought this might just be a one-time occurrence and let it go.

Unfortunately, the same problem repeated itself three times over the following weeks. Each time I visited the store, the toner was unavailable, and the staff's response was dismissive: "This can happen sometimes." When I explained that this was already the third instance and highlighted how frustrating it was, they simply advised me to place an online order through your website. With no other choice, I did so, but I had to wait over 10 days for the delivery. This not only disrupted my work but also wasted my time on multiple trips to the store to check availability and, eventually, to pick up the item—adding up to hours of unnecessary travel.

In conclusion, it is unacceptable to sell products like printers without ensuring that essential consumables, such as toner, are consistently available for repurchase. This lack of stock management and poor follow-through on sales promises feels like a complete disregard for customer needs, prioritizing quick profits over reliable service. Your staff's incompetence and unhelpful attitude only compounded the issue, leaving me feeling misled and unsupported.

I strongly do not recommend Public Store Cyprus to anyone.

Θέλαμε βοήθεια στο σμήγμα των ηλεκτρονικών και υπήρχε μόνο 1 άτομο με πολύ κόσμο.
Δεν είναι η πρώτη φορά, κάθε φορά που ερχόμαστε είναι το ίδιο

Avoid this company – they hold your money without refund!
I strongly advise everyone to stay away from this company. I placed an order and part of it was canceled . Even though more than 3 weeks have passed, they are still holding my money and refusing to release it back to my card.
I have contacted them multiple times and received no proper solution. Their handling of customer payments feels dishonest and unacceptable. No serious company should keep such a large amount blocked for so long after a cancellation.

If you value your time, money, and peace of mind, do not buy from this company. I will never shop here again.

I ordered a TV online on the 1st of August and received it on the 19th, not bad for the tracking said between the 22- 29. Once I received the TV from Greece, I had a feeling it was going to have issues after seeing the box, it only came with one plastic tie instead of two and the box had multiple scratches and bumps all over on the bottom part. So I made sure I opened the box without tearing the box. Yes, half the 65inch screen was black and displayed no picture. So after calling and sending pictures to the service department they called me back on the same day and told be to take it back to them to get a refund/ voucher. The 65inch just fit in the car, that's why I requested and payed for delivery to my place. They refunded me for the TV but would not refund the delivery costs of 18 euros. I would have used the voucher to purchase another tv from the shop, but since they didn't refund the delivery costs, I just went to another store and got my new TV. I had other issues with this store last year also, but I attempted to shop from them again, was the last.

Upon installation, I was unexpectedly asked to pay extra for removing the old unit, despite having clearly informed the company about the existing installation when placing my order online. No mention was made in advance of this additional charge.
On top of the agreed €120 installation fee, I was also asked to pay a substantial extra amount for wiring length, with no willingness to offer a fair compromise. These hidden costs were only revealed at the last minute, leaving me feeling misled.
Due to this lack of transparency and fairness, the company has lost me as a customer. I will not be returning for any future transactions.

Rude staff. They use irony as their weapon. Also don't get angry if customers ask you if you have something in stock as the items are still on display. If you don't want them to ask you then take them off the damn display.

I bought a washing machine 9 days ago - it was supposed to be delivered the next day or 3 days at the latest. Nothing has happened since I called 4 times - apparently someone is supposed to call me to arrange a delivery time, but they just don't do it. Super bad service. Just deadlock.

Dangerous for customers…never again from public

We ordered online a 65 inch TV during the black Friday including home delivery. It was supposed to be delivered within a week. But instead the TV was somewhere lost and I called Public and its courrier ACS several times, I visited Public 4-5 times. At the after a month the TV arrived at the courier and I went and pick it up from there. On the package was written the price €749, but I had paid €899. I contacted and visited again the Public and asked to give me a refund because the price of the TV they had sent me was €749. They promised many times that will examine my request and answer me. I have never received an answer or an apology for all the trouble they caused to me.
Certainly I will never visit the Public. My rating is 1 because you don’t have 0 or minus.

Not trustworthy company AT ALL when it comes to fixing things and is still on warranty.
I got a shaving machine for my hubby almost 3 years ago, and now its damaged . It was our fault ,it fell down, i dont complain.
But!!!! I checked on their website the warranty for this model which they still sell, and it says 3 years warranty.
The guy at repairs and the other consultant said , no ,it always 2 years warranty for electrical items.
I show them their web site with the same item , where its clearly specifies 3 years! And what he says? ' It would be if you 'd pay extra 13 euro( its has this option there for in case of damage) and Then you get 3 years warranty. And i asked, lets say im buying online, not paying extra 13 euros, How the hell would I or any other customer know these details???? He said ,yes ,you re right,its not clear enough.
End of the story.
So its pure misinformation to a customer!!!!
Be very carefull if you ever decide to buy anything from that company!!!!

Γεια! Μας στεναχωρεί ότι ενώ ψάξαμε στο δίκτυο των προμηθευτών μας, δεν καταφέραμε να βρούμε διαθεσιμότητα για την παραγγελία σου D588022905. Αν έχεις ήδη πληρώσει ξεκινάμε άμεσα τη διαδικασία επιστροφής των χρημάτων σου! Η Public Ομάδα σου
It turns out the company took my money and started looking for the computer I paid for. After two and a half months, it dawned on them. We can't find the computer we sold. By the way, it's still being sold on the website of the company. A cheeky person owns half the world!

Καμιά βοήθεια από κανέναν και το κατάστημα είναι τόσο άθλιο και ανοργάνωτο που ούτε τις τιμές των πραγμάτων δεν έχουν και πρέπει να ρωτήσεις για να σου πουν τις τιμές αλλά ποιον να ρωτήσεις αφού δεν έχει κανέναν να σε βοηθήσει!
Ευχαριστώ πολύ!

Wanted to buy a dehumidifier from My Mall public but had to be ordered and would be available in 15 days, so far so good. Went to pay a deposit at the cashiers to find out that there was an extra charge of 18 € because it had to come from Greece. I am not ordering from public greece but public cyprus, find a way to have things on stock. Order cancelled, there are more stores that sell this product...every time a disappointment from public, avoid...

I proceeded with an online purchase from public store in November 2024 and it was supposed to be delivered by 9th of December 2024. However, not only the item was not delivered on time even after various messages and correspondence i had with them they were reassuring me that they were doing the best they can to deliver me the product. Long story short! I received a message from them on 7.1.24 - almost 2 months after my order and 1 month past the expected delivery date that the product is not available and that they will proceed with a refund! Not to mention that the product was supposed to be a christmas gift which i failed to deliver!!! FULLY UNPROFESSIONAL FULL DISAPPOINTMEN! ZERO CUSTOMER SERVICE. Failure

ΜΗΝ αγοραζετε ΠΟΤΕ! Πολυ κακη εξυπηρετηση και σε φυσικο αλλα και σε διαδυκτιακο καταστημα. Επικοινωνια 0. Καμια προθεση για να σε βοηθησουν. ΟΙ ΧΕΙΡΟΤΕΡΟΙ

Ordered a tv as a Christmas present and upon payment the delivery due date was between 17-18/12 … those dates came and went and even thought I tried to find out when the order was going to be delivered the only reply I got was that the courier company was too busy. Today it’s Christmas Eve and not only the order was not delivered but I was informed that only today they gave it to the courier for delivery.

It’s safe to say that it is the last time I am buying anything from Public

Η χειρότερη δυνατή εξυπηρέτηση. Χάλια μέχρι απελπισίας. Αποφύγετε αυτό το κατάστημα. Δεν τους ενδιαφέρει ο πελάτης.