Easy instore advice and prices that match the perceived quality you are purchasing , pleasant well informed staff who use un pressured selling techniques.
Lokalizacja
Zmień lokalizacjęUnit 94A Great Western Designer Outlet, Kemble Drive, SN2 2DZ Swindon, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
We came into ProCook intending to buy several items. While looking at saucepans a sales assistant asked if we needed any help,we did. He then advised us about the saucepans. When we returned after dec... Zobacz więcej
Reakcja na opinię
We fell upon the store nor realising there was one in Swindon. Lots of selection, and space to browse all on display. Excellent customer service that was greatly appreciated.
Went into Procook at Swindon designer outlet today and decided to look at some knives for my mum and stepdad whose original set was like something from the 70's and blunter than a butter knife. A real... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Napisane przez firmę
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Dane kontaktowe
Unit 94A Great Western Designer Outlet, Kemble Drive, SN2 2DZ, Swindon, Zjednoczone Królestwo
4,9
Doskonała
610 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
A pleasant shopping experience. A good selection of products for sale…
A good selection of products for sale at reasonable prices. Very clean and tidy. Attentive staff.
6 listopada 2025
Odpowiedź od ProCook - Swindon
We appreciate you taking the time to leave us this great review! We're so happy to hear that you found a good selection at reasonable prices and attentive staff.
Odpowiedź od ProCook - Swindon
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Helpful staff
Lots of choice and lady was so helpful in helping me decide on a knife block present.
8 listopada 2025
Odpowiedź od ProCook - Swindon
We're happy to hear that you found a great selection and received helpful assistance in choosing a knife block. Thank you for your positive feedback!
Odpowiedź od ProCook - Swindon
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Odpowiedź od ProCook - Swindon
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Knowledgable and friendly assistants in…
Knowledgable and friendly assistants in the Swindon Shopping Village Outlet store. Bought a set of 3 uncoated stainless steel frying pans. Only cooked in one so far, but am pleased.
5 listopada 2025
Odpowiedź od ProCook - Swindon
We're happy to hear that our assistants in the Swindon Shopping Village Outlet store were helpful and friendly! We appreciate your purchase and hope you continue to enjoy your new frying pan set.
Friendly and helpful staff.
27 października 2025
Odpowiedź od ProCook - Swindon
We appreciate you sharing your positive experience with our team; it means a lot to us.
Pleasant and helpful staff
29 października 2025
Odpowiedź od ProCook - Swindon
We appreciate your feedback. We are so happy our staff was pleasant and helpful to you, and we thank you for letting us know.
The assistant who served us told us of an offer...
The assistant who served us on the till was really helpful and told us about the offer - if you spend £50 you get £10 off. We hadn't realised there was an offer on, so went and picked up another item - which was a great bonus!
2 listopada 2025
Odpowiedź od ProCook - Swindon
We're happy to hear that the assistant was helpful and that you were able to take advantage of the offer. We appreciate you sharing your positive experience with us!
Very supportive staff who serve with a…
Very supportive staff who serve with a smile.
30 października 2025
Odpowiedź od ProCook - Swindon
We appreciate your positive feedback. We are so happy to hear that our staff was supportive and served you with a smile.
Staff very pleasant
Staff very pleasant, smart and courteous. Good range of products on display. Nice tidy and clean shop.
28 października 2025
Odpowiedź od ProCook - Swindon
We appreciate you taking the time to leave us this great review! We're so happy to hear that you found our staff pleasant and enjoyed our range of products and tidy shop.
Helpful staff
I was buying a set of pots and pans as I am moving out. The staff were incredibly helpful. They made sure the bags weren’t too heavy and wrapped everything up. This was one of the best shopping experiences I’ve had. The staff helped us get all the stuff to the till.
23 października 2025
Odpowiedź od ProCook - Swindon
We're happy to hear that our staff were incredibly helpful during your purchase of pots and pans for your move. It's great they ensured the bags weren’t too heavy and carefully wrapped everything. We appreciate your positive feedback!
Quick attentive service
Quick attentive service . Helpful and knowledgeable of products I bought . Good price as well
27 października 2025
Odpowiedź od ProCook - Swindon
We appreciate you taking the time to leave us this great review! We're so happy to hear that you experienced quick, attentive service, helpful staff, and good prices.
The staff were very friendly and…
The staff were very friendly and helpful. Apart from the usual lovely and useful kitchenware, the shop has some more unusual items I couldn’t find anywhere else.
25 października 2025
Odpowiedź od ProCook - Swindon
We're delighted to hear that you found our staff friendly and helpful. We appreciate that you found lovely and unusual kitchenware items that you couldn't find elsewhere in our shop!
Helpful without being pushy.
Helpful without being pushy.
A very pleasant retail experience.
21 października 2025
Odpowiedź od ProCook - Swindon
We're happy to hear that you found our assistance helpful and appreciated the pleasant experience. Thank you for your positive feedback!
Odpowiedź od ProCook - Swindon
We appreciate you taking the time to leave us this great review! We're so happy you found our staff helpful and liked our products.
Great help and guidance when buying…
Great help and guidance when buying knives.
15 października 2025
Odpowiedź od ProCook - Swindon
We're glad you found our help and guidance beneficial during your knife purchase. Thanks for your positive feedback; it means a lot to us.
Odpowiedź od ProCook - Swindon
We're happy to hear that you find our frother awesome! We appreciate you taking the time to share your positive experience with us.
Odpowiedź od ProCook - Swindon
We appreciate you taking the time to leave us a review. We're happy you found what you wanted and were served quickly.
Odpowiedź od ProCook - Swindon
We appreciate you sharing your positive experience with our team; it means a lot to us.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.