The staff were approachable and easy to talk to, helpful and happy. Even though they couldn't answer what I was after, I didn't expect them to as even I didn't know what it was! We had a little laugh.... Zobacz więcej
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Lokalizacja
Zmień lokalizacjęUnit 94A Great Western Designer Outlet, Kemble Drive, SN2 2DZ Swindon, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
The lady in the shop was very knowledgeable, took me straight to what I was looking for showed me the options, put it behind the counter and then got my other purchase all sorted
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We came into ProCook intending to buy several items. While looking at saucepans a sales assistant asked if we needed any help,we did. He then advised us about the saucepans. When we returned after dec... Zobacz więcej
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Went into Procook at Swindon designer outlet today and decided to look at some knives for my mum and stepdad whose original set was like something from the 70's and blunter than a butter knife. A real... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Napisane przez firmę
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Dane kontaktowe
Unit 94A Great Western Designer Outlet, Kemble Drive, SN2 2DZ, Swindon, Zjednoczone Królestwo
4,9
Doskonała
586 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Odpowiedź od ProCook - Swindon
We appreciate your kind words.
helpful efficient polite
30 maja 2026
Odpowiedź od ProCook - Swindon
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Wonderful Staff
The staff were approachable and easy to talk to, helpful and happy. Even though they couldn't answer what I was after, I didn't expect them to as even I didn't know what it was! We had a little laugh. Everything was clean, tidy and I easily found what I was looking for plus a little extra.
25 maja 2026
Odpowiedź od ProCook - Swindon
We're so glad to hear you had a positive experience with our team and found them approachable and helpful. It's wonderful that you enjoyed the clean and tidy environment and found what you were looking for, plus a little extra! We appreciate your kind words.
The lady in the shop was very…
The lady in the shop was very knowledgeable, took me straight to what I was looking for showed me the options, put it behind the counter and then got my other purchase all sorted
20 maja 2026
Odpowiedź od ProCook - Swindon
We're so pleased to hear our team member's knowledge and efficiency made your shopping experience easy and enjoyable. Thank you for your kind words!
Friendly and helpful sales staff.
17 maja 2026
Odpowiedź od ProCook - Swindon
We're happy our sales staff was friendly.
Odpowiedź od ProCook - Swindon
We are glad our staff was helpful.
Odpowiedź od ProCook - Swindon
We're glad you found our shop fantastic, staff helpful, and value great!
Retail staff knowledgeable about their…
Retail staff knowledgeable about their own products, with all the right recommendations at the right time in the conversation brilliant service
7 maja 2026
Odpowiedź od ProCook - Swindon
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that our staff provided brilliant service and recommendations.
Odpowiedź od ProCook - Swindon
We appreciate your kind words about our friendly and helpful team.
I found some fabulous products in the…
I found some fabulous products in the store. The shop assistant was very helpful also
12 maja 2026
Odpowiedź od ProCook - Swindon
We appreciate you taking the time to share your experience. We're so glad to hear that you found fabulous products and that our shop assistant was helpful!
Great service
Polite and helpful, knowledgeable and informative staff.
Great products.
Great waranty.
I have always been a customer and will be.
9 maja 2026
Odpowiedź od ProCook - Swindon
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you found our staff helpful, polite, knowledgeable and informative.
Odpowiedź od ProCook - Swindon
We appreciate you sharing that our shop was clean and bright with good choices and knowledgeable staff.
The staff were very friendly and very…
The staff were very friendly and very helpful, wrapped everything nice and safely. very good service
2 maja 2026
Odpowiedź od ProCook - Swindon
We appreciate you sharing your experience! We're so happy our team was friendly and ensured your items were safely wrapped.
The person we spoke with was very…
The person we spoke with was very informative and polite.
3 maja 2026
Odpowiedź od ProCook - Swindon
We're glad our team member was informative and polite. We appreciate your feedback!
Very friendly and helpful staff
Very friendly and helpful staff. Let me browse after initial introduction. Purchased a lovely set of knives at a very good price with a 10 year guarantee!
26 kwietnia 2026
Odpowiedź od ProCook - Swindon
We appreciate you taking the time to leave us this great review! We're so happy you found our staff great and the layout easy.
Odpowiedź od ProCook - Swindon
We appreciate your positive feedback regarding our great products and service; we are delighted!
Experienced helpful staff in the…
Experienced helpful staff in the Swindon store.
Purchased a little hand rotary whisk which works excellently and medium/little toasting tin, which also can also be heated on the induction hob
26 kwietnia 2026
Very helpful staff providing an amazing…
Very helpful staff providing an amazing service!
19 kwietnia 2026
Odpowiedź od ProCook - Swindon
We appreciate you sharing that our staff was very helpful and provided amazing service!
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.