Purchased 2 great utility knives from pro cook elite range. Very well made with solid handles and sturdy razor sharp blades. Wonderful staff very informative about products on sale ..will definitely b... Zobacz więcej
Lokalizacja
Zmień lokalizacjęUnit 17, Springfields Shopping Centre, PE12 6EU Spalding, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I was looking for some Steak knives without rivets in the handles. (As I had previously looked in Amazon despite being a customer of theirs for over 30 years and aged 72 they needed age verification... Zobacz więcej
Reakcja na opinię
Great service as always from the staff at Springfields outlet shop. A huge choice of pans but we were guided by staff as i have an induction hob. I chose the Professional Stainless Steel Sauteus... Zobacz więcej
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Visited ProCook in Springfield’s Designer Village, Spalding, and honestly couldn’t fault it. The staff were incredibly friendly and welcoming, and more than happy to help with anything I needed. The... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Napisane przez firmę
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Dane kontaktowe
Unit 17, Springfields Shopping Centre, PE12 6EU, Spalding, Zjednoczone Królestwo
4,9
Doskonała
859 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Great shop
Very polite, helpful and patient staff member. Explained all the variations in order for me to make the purchase of my pans
16 marca 2026
Odpowiedź od ProCook - Spalding
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that our staff were polite, helpful, and patient in explaining the variations to you!
Lovely friendly helpful staff & good…
Lovely friendly helpful staff & good quality merchandise.so much choice.
9 marca 2026
I had some scales that didn't work so…
I had some scales that didn't work so returned and they changed over they were very good company
8 marca 2026
Odpowiedź od ProCook - Spalding
We're happy to hear that the exchange process went smoothly and resolved the issue with your scales. We appreciate your positive feedback and are glad you had a good experience!
The young lady was very helpful and had…
The young lady was very helpful and had exactly what I was looking for.
4 marca 2026
Odpowiedź od ProCook - Spalding
We appreciate you taking the time to leave us this great review! We are so happy to hear that our staff was very helpful to you.
Customer service was excellent
Customer service was excellent, very friendly and helpful.
2 marca 2026
Lovely saucepan and must remember to…
Lovely saucepan and must remember to wash by hand and use a plastic whisky keep it looking like new
5 marca 2026
Odpowiedź od ProCook - Spalding
We're happy to hear that you are pleased with the saucepan! Thank you for the tip about hand washing and using a plastic whisk to maintain its pristine condition.
The knowledgeable assistant
The knowledgeable assistant, choice of products friendly and great service. Best of all the Wife made her mind up in record time.
2 marca 2026
Odpowiedź od ProCook - Spalding
We appreciate you taking the time to leave us this great review! We're so happy to hear that you found our staff knowledgeable, friendly, and helpful.
We shop regularly at ProCook as the…
We shop regularly at ProCook as the quality is top notch.we can highly recommend buying your kitchen goods from them
19 lutego 2026
Odpowiedź od ProCook - Spalding
We're so happy to hear that you shop regularly with us and find our quality top-notch. We appreciate you recommending our kitchen goods.
Very friendly and very knowledgeable
Very friendly and helpful member of staff served me. Excellent customer service. She also served my husband as he needed advice on a knife which he decided to purchase based on her information
27 lutego 2026
Odpowiedź od ProCook - Spalding
We're happy to hear that our staff was friendly and helpful during your visit! We appreciate that she provided excellent customer service and assisted your husband with his knife purchase.
Odpowiedź od ProCook - Spalding
We appreciate your positive feedback regarding our clean shop and extremely helpful staff; we are so happy you enjoyed them!
Odpowiedź od ProCook - Spalding
We're very happy you're pleased with your kitchen knife. It's great to hear you love the green color and appreciate its sharpness!
The items I brought are ideal for what…
The items I brought are ideal for what I wanted
21 lutego 2026
Odpowiedź od ProCook - Spalding
We're happy the items you purchased are ideal for your needs! Thank you for sharing your positive experience; we appreciate it.
Helpful service
24 lutego 2026
Odpowiedź od ProCook - Spalding
We appreciate your positive feedback; we are so happy our store assistant was very helpful!
Had a slight fault in the coating of a…
Had a slight fault in the coating of a ceramic frying pan. I should have checked it before I left the store previously, however it was swapped without any problems and with the usual warm and friendly service.
19 lutego 2026
Odpowiedź od ProCook - Spalding
We're glad you received warm and friendly service during your exchange. We appreciate you bringing the coating issue to our attention and are happy we could resolve it without any problems. Thanks for your feedback.
Always have a good range of products
Always have a good range of products, and very good
prices.
18 lutego 2026
Odpowiedź od ProCook - Spalding
We're glad you find our product selection and prices favorable. Thank you for your positive feedback; we appreciate your support.
Odpowiedź od ProCook - Spalding
We appreciate you taking the time to leave us this great review! We're so happy you enjoyed our helpful staff and variety of utensils.
The most helpful staff ever
We did not catch the staff members names, but I truly cannot remember a time where I have received such wonderful customer service. Nothing was too much trouble, the team working were knowledgable and attentive without being over the top and even allowed us to leave our purchases with them whilst we continued browsing other shops. My husband was allowed to test out the knives we were interested in buying, which made him hugely happy. A genuinely lovely shopping experience.
22 lutego 2026
Odpowiedź od ProCook - Spalding
We appreciate your wonderful feedback! We're so happy to hear that our team provided such exceptional service and that you had a genuinely lovely shopping experience with us.
Odpowiedź od ProCook - Spalding
We appreciate you taking the time to leave us this great review! We're so happy to hear our staff was attentive, friendly, knowledgeable, and helpful for you.
Doświadczenie Trustpilot
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