Not my first visit or purchase. Again customer attention and advice was first class. We were given time and space to look around before being approached and then all our queries were answered with exp... Zobacz więcej
Lokalizacja
Zmień lokalizacjęUnit 17, Springfields Shopping Centre, PE12 6EU Spalding, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I went into pro cook to purchase my first ever kitchen appliances (pots, pans, knives etc). I had a great time in the store and the staff was very helpful, they showed me the knife sets and let me hol... Zobacz więcej
The customer service and knowledge of the staff member was second to none! We had a great shopping experience at this store primarily down to the superb service and knowledge displayed by the person t... Zobacz więcej
Reakcja na opinię
The staff member was so friendly and knowledgeable, actually seemed to enjoy her job which was refreshing . She had the product herself and also the manager and said how good they were, no pressure to... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Napisane przez firmę
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Dane kontaktowe
Unit 17, Springfields Shopping Centre, PE12 6EU, Spalding, Zjednoczone Królestwo
4,9
Doskonała
949 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Very good experience the staff always…
Very good experience the staff always happy and very helpful 😊
18 października 2026
Staff in the Springfield shop were…
Staff in the Springfield shop were friendly and helpful.
18 października 2026
First kitchen appliance purchase at pro cook
I went into pro cook to purchase my first ever kitchen appliances (pots, pans, knives etc). I had a great time in the store and the staff was very helpful, they showed me the knife sets and let me hold the chefs knife to see how I liked the feel of the knife. Overall it’s a great store with plenty to look at and purchase
19 października 2026
Not my first visit or purchase
Not my first visit or purchase. Again customer attention and advice was first class. We were given time and space to look around before being approached and then all our queries were answered with expertise. We were left alone to make our selection
19 października 2026
The staff were all very helpful and…
The staff were all very helpful and friendly.
19 października 2026
Excellent customer service
Excellent customer service, polite staff, well stocked and some great bargains!
11 października 2026
Fantastic service
Fantastic service, a no nonsense response to my query which was dealt with very quickly.
Replaced my item with no problem.
Staff very helpful.
10 października 2026
Lovely friendly helpful staff
13 października 2026
Went into the shop to see if they had a…
Went into the shop to see if they had a n oil drizzler and found a chefs knife on sale. Great knife great value. The staff were excellent, very friendly and knowledgeable.
14 października 2026
Helpful staff
Helpful staff, found a stainless steel frying pan at half price which was perfect for me. All good!
9 października 2026
Może korzystać z AI, aby udzielać odpowiedziCzytaj więcej
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
The ladies were very helpful.
8 października 2026
Odpowiedź od ProCook - Spalding
We are so pleased to hear that our team was so supportive. We truly appreciate your kind feedback about our staff.
Odpowiedź od ProCook - Spalding
We truly appreciate your kind words about our team. It's wonderful to hear that you found our staff to be so friendly and helpful during your visit.
Customer care
4 października 2026
Odpowiedź od ProCook - Spalding
We truly appreciate you taking the time to share your kind feedback about our staff.
The customer service and knowledge of…
The customer service and knowledge of the staff member was second to none! We had a great shopping experience at this store primarily down to the superb service and knowledge displayed by the person that served us. The persons advice was greatly appreciated as myself and my son had little knowledge about the products we came in to buy. So I would like to say a BIG! thank you for the persons expertise and time they took to give us the much needed advice.
10 października 2026
Odpowiedź od ProCook - Spalding
We are so thrilled to hear that you and your son had such a wonderful shopping experience! It is fantastic that our team member provided the patience, time, and expert advice needed to help you choose the perfect items. Thank you so much for taking the time to share your kind feedback with us.
Odpowiedź od ProCook - Spalding
Thank you so much for taking the time to share your positive feedback. We are thrilled to hear that our team provided you with great assistance during your visit.
Odpowiedź od ProCook - Spalding
We are so glad to hear that our team was attentive, courteous, and ready to assist during your visit. We truly appreciate your kind feedback!
Very friendly,efficient staff
10 października 2026
Odpowiedź od ProCook - Spalding
We truly appreciate your kind feedback about our team. It is wonderful to hear that you found our staff to be so welcoming and prompt during your experience.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.