The staff member who helped me was very knowledgeable about all products and also held our bags till later in the day as they were heavy.
Lokalizacja
Zmień lokalizacjęUnit 10.1.7 Icon Outlet The O2, Peninsula Square, SE10 0DX Greenwich Peninsula, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
The staff and manager here yesterday were fantastic - helped my friend ordering pots for her new kitchen. Nothing was too much trouble and the gentleman went above and beyond by sourcing stock from ot... Zobacz więcej
Reakcja na opinię
Great service. The gentleman who served me was very knowledgeable, friendly and helpful. He made my first experience shopping with this brand very easy and enjoyable. I will definitely be shopping wi... Zobacz więcej
The hijab women was extremely professional n friendly. I went there looking for Damascus knife she was knowledgeable about different types of knife too. I was impress the depth of knowledge she had.
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Napisane przez firmę
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Dane kontaktowe
Unit 10.1.7 Icon Outlet The O2, Peninsula Square, SE10 0DX, Greenwich Peninsula, Zjednoczone Królestwo
4,8
Doskonała
416 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Staff were attentive and friendly
15 lutego 2026
Odpowiedź od ProCook - O2 Icon
We appreciate you letting us know our staff was attentive and friendly; it means a lot to our team.
Odpowiedź od ProCook - O2 Icon
We appreciate your kind words! We are so glad that our knowledge and help were beneficial to you. Thank you for your feedback.
Great selection of products
Great selection of products, excellent and very quick and professional service given.
18 lutego 2026
Odpowiedź od ProCook - O2 Icon
We appreciate you sharing your thoughts! We are so happy to hear that you liked our great selection of products and received quick, professional service.
Great store for kitchen supplies!
Awesome selection of kitchen supplies, great quality, and affordable prices. The store was very clean and well organized. The sales associate was very helpful and knowledgeable as well.
12 lutego 2026
Really great service all three guys in…
Really great service all three guys in the shop were really well spoken really helpful I asked questions to do with material of the baking trays and knife I was buying and they had all the answers my first experience shopping there will definitely be going back again
16 lutego 2026
Odpowiedź od ProCook - O2 Icon
We're happy to hear that you found our team helpful and well-informed! We appreciate you taking the time to share your positive experience and are glad that you plan to return.
Very helpful staff and an excellent…
Very helpful staff and an excellent variety of stock
7 lutego 2026
A must have knife cover
I purchased a knife cover for my new very sharp knife which is excellent and a must have as it safeguards the knife from getting damaged would definitely recommend this product
3 lutego 2026
ProCook
Great product as described and at a great Item, fantastic seller. A credit to ProCook. Highly recommended.
29 stycznia 2026
Staff is really helpful and polite
Staff is really helpful and polite, giving me a nice shopping experience.
4 lutego 2026
Friendly staff
I wanted to buy a hand blender, saw the one I wanted in Pro Cook. There isn’t a branch near to me. I went to the shop in the 02 complex. The staff member who served me (I didn’t get his name) was friendly and attentive. A pleasant experience.
4 lutego 2026
Very good quality at a reasonable price
26 stycznia 2026
Amazing knife with a high quality and…
Amazing knife with a high quality and affordable price.
25 stycznia 2026
Odpowiedź od ProCook - O2 Icon
We appreciate your positive feedback. We are so happy to hear that you find our amazing knife to be high quality and affordable.
Great Customer Care
The staff at the O2 were very friendly and helpful. Taking time to answer my questions. This helped me to find the right piece of equipment to suitable for my needs.
19 stycznia 2026
Odpowiedź od ProCook - O2 Icon
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that our staff were friendly and helpful in answering your questions and finding the right equipment for you.
Odpowiedź od ProCook - O2 Icon
We appreciate your positive feedback! We are so happy to hear you enjoyed our customer service and your new dishes.
Space and organisation of shop
17 stycznia 2026
Odpowiedź od ProCook - O2 Icon
We're glad you appreciated our shop's space and organization. Thank you for your positive feedback; we value it greatly.
Good selection of kitchenware
This was the first time I had even been in this store. I will be back again. The staff were very nice too.
14 stycznia 2026
Very helpful and polite.
Very helpful and polite.
But knife sharpener did not work and knives still blunt, were already blunt but believed the sharpener would fix it.
14 stycznia 2026
Odpowiedź od ProCook - O2 Icon
We appreciate your feedback and are glad you found our team helpful. We're sorry the knife sharpener did not meet your expectations and left your knives still blunt.
Store manager and male Asian assistant…
Store manager and male Asian assistant really helpful. Needed so.e tupperwarw for my work place
10 stycznia 2026
Odpowiedź od ProCook - O2 Icon
We're happy to hear that our team was helpful in finding the right items for your workplace. Thank you for sharing your positive experience with us!
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.