The staff and manager here yesterday were fantastic - helped my friend ordering pots for her new kitchen. Nothing was too much trouble and the gentleman went above and beyond by sourcing stock from ot... Zobacz więcej
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Lokalizacja
Zmień lokalizacjęUnit 10.1.7 Icon Outlet The O2, Peninsula Square, SE10 0DX Greenwich Peninsula, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Great service. The gentleman who served me was very knowledgeable, friendly and helpful. He made my first experience shopping with this brand very easy and enjoyable. I will definitely be shopping wi... Zobacz więcej
The hijab women was extremely professional n friendly. I went there looking for Damascus knife she was knowledgeable about different types of knife too. I was impress the depth of knowledge she had.
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We were served by a lovely lady, I think her name might have been Vera( Friday 14thNov.). She was extremely professional, knowledgeable and very personable. She assessed our need, presented a number o... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Napisane przez firmę
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Dane kontaktowe
Unit 10.1.7 Icon Outlet The O2, Peninsula Square, SE10 0DX, Greenwich Peninsula, Zjednoczone Królestwo
4,8
Doskonała
415 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Friendly knowledgeable staff
17 sierpnia 2026
Odpowiedź od ProCook - O2 Icon
We're so pleased to hear you had such a positive experience with our service. Thank you for your feedback!
Odpowiedź od ProCook - O2 Icon
We are so happy to hear you are enjoying our espresso set! We appreciate your wonderful feedback.
Really impressed with the speed i…
Really impressed with the speed i received my pan after ordering in the shop as i couldn't carry it.
2 sierpnia 2026
Odpowiedź od ProCook - O2 Icon
We're so pleased to hear you were impressed with the speed of delivery for your pan after ordering it in the shop! We're glad we could get it to you quickly.
Happy with my experience
A male colleague was very helpful. I enjoyed making a saving on my purchase. The store was well organised. Thank you
6 sierpnia 2026
Odpowiedź od ProCook - O2 Icon
We're so glad to hear that our colleague was helpful and that you enjoyed making a saving on your purchase. It's wonderful that you found our store well-organized!
We have purchased 2 items from procook…
We have purchased 2 items from procook one from online which quality was not so good and one from the store was better.
4 sierpnia 2026
Odpowiedź od ProCook - O2 Icon
We appreciate you sharing your experience with both our online and in-store purchases. We are sorry that the quality of your online item did not meet your expectations. We are always working to improve our product consistency.
Odpowiedź od ProCook - O2 Icon
We're so happy to hear that you find our items to be of very good quality, durable, and amazing! Thank you for your wonderful feedback.
Great service
Great service. The gentleman who served me was very knowledgeable, friendly and helpful. He made my first experience shopping with this brand very easy and enjoyable. I will definitely be shopping with ProCook again.
21 lipca 2026
Great helpful staff and store is always…
Great helpful staff and store is always immaculate
18 lipca 2026
Lovely customer service
11 lipca 2026
Amazing product but high cost
22 czerwca 2026
The hijab women was extremely…
The hijab women was extremely professional n friendly. I went there looking for Damascus knife she was knowledgeable about different types of knife too. I was impress the depth of knowledge she had.
3 lipca 2026
Odpowiedź od ProCook - O2 Icon
We're so pleased to hear that our colleague was extremely professional, friendly, and knowledgeable about the different types of knives, especially Damascus knives. We appreciate your kind words!
A staff worker asked me if I needed…
A staff worker asked me if I needed help and assisted me in reaching the grinder. He was patient and informative and his attire was presentable and his English was easy to understand. Very good staff.
6 lipca 2026
Odpowiedź od ProCook - O2 Icon
We're so pleased to hear our staff member was patient, informative, and helpful. Thank you for your wonderful feedback about their excellent service and clear communication!
Perfect customer service
9 czerwca 2026
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.