Very nice sales assistant. She found the ideal plates for us in size. They weren’t on display as they had been discontinued but just what we wanted. Plan to add to our collection with other pieces and... Zobacz więcej
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Lokalizacja
Zmień lokalizacjęUnit 56, Lower Green Mall, Metrocentre, NE11 9YG Gateshead, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Excellent customer service, could not decide which pan I wanted the lady in the shop was more than helpful and did not mind me changing my mind and choosing another style pan despite having the origin... Zobacz więcej
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It's always a pleasure to shop at ProCook. The layout in the shop gives inspiration for styling my home and helps when choosing gifts. I like the quality of goods on sale. I purchased a salt & pepp... Zobacz więcej
I love the ProCook shops - I love how light and airy they are, and the staff are always super-helpful. I bought a hand mixer recently, which I’ve not had chance to use yet, but everything else I’ve e... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Napisane przez firmę
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Dane kontaktowe
Unit 56, Lower Green Mall, Metrocentre, NE11 9YG, Gateshead, Zjednoczone Królestwo
4,9
Doskonała
575 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Very nice staff in Metrocenter shop and…
Very nice staff in Metrocenter shop and very nice for people
21 sierpnia 2026
Staff were helpful in locating the item…
Staff were helpful in locating the item i was looking for.
17 sierpnia 2026
Staff were very helpful and very…
Staff were very helpful and very understanding when I had a problem with the product that I purchased.
20 sierpnia 2026
Very helpful and knowledgeable staff
Very helpful and knowledgeable staff. Will definitely return.
15 sierpnia 2026
Może korzystać z AI, aby udzielać odpowiedziCzytaj więcej
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Polite and d efficient service
13 sierpnia 2026
Odpowiedź od ProCook - Metro Centre
We are so pleased to hear that our team provided you with polite and efficient service. Your kind words are greatly appreciated!
Very nice sales assistant
Very nice sales assistant. She found the ideal plates for us in size. They weren’t on display as they had been discontinued but just what we wanted. Plan to add to our collection with other pieces and and will certainly go back to same store.
14 sierpnia 2026
Odpowiedź od ProCook - Metro Centre
We're so pleased to hear that our sales assistant was able to help you find the ideal plates, even though they weren't on display! It's wonderful that you plan to add to your collection and will return to our store.
Odpowiedź od ProCook - Metro Centre
We're so happy to hear that you're pleased with the price and the quality of our blades! Thank you for your positive feedback.
Store set out nicely
Store set out nicely, found what I wanted straight away and the girl serving was helpful.
15 sierpnia 2026
Odpowiedź od ProCook - Metro Centre
We're so glad you found our store nicely set out and that you located what you needed straight away! It's wonderful to hear our team member was helpful. Thank you for your kind feedback.
Odpowiedź od ProCook - Metro Centre
We truly appreciate your kind words about our team. It's wonderful to hear that you found our staff to be so friendly and keen to help.
Very nice & helpful staff amazing shop…
Very nice & helpful staff amazing shop products :)
13 sierpnia 2026
Odpowiedź od ProCook - Metro Centre
We're so pleased to hear that you enjoyed our shop and found our staff to be very nice and helpful! We truly appreciate your positive feedback.
The store had the items we were looking…
The store had the items we were looking for with in the right price range.
Staff were friendly and helpful. The store was local and accessible.
11 sierpnia 2026
Odpowiedź od ProCook - Metro Centre
We're so glad you found the items you were looking for within your price range! It's wonderful to hear that our staff were friendly and helpful, and that you found our store local and accessible.
The service is excellent the products…
The service is excellent the products are very good, the staf makes you feel so welcome. Good all around.
10 sierpnia 2026
Odpowiedź od ProCook - Metro Centre
We're so glad you found our service excellent and our products very good! We're especially happy that our staff made you feel so welcome. Thank you for your kind words.
Staff have good knowledge of products
Staff have good knowledge of products, good advice
9 sierpnia 2026
Odpowiedź od ProCook - Metro Centre
We're so pleased to hear that our team provided you with good advice and has excellent product knowledge. Thank you for your wonderful feedback!
Excellent customer service
Excellent customer service, could not decide which pan I wanted the lady in the shop was more than helpful and did not mind me changing my mind and choosing another style pan despite having the original on the counter. Well done to your staff.
3 sierpnia 2026
Odpowiedź od ProCook - Metro Centre
We're so glad to hear you received excellent customer service! It's wonderful that our team was helpful and patient while you made your decision. We appreciate your kind words about our staff.
Odpowiedź od ProCook - Metro Centre
We are so happy to hear that you had such a positive experience with our customer support and service. We truly appreciate your kind words!
Odpowiedź od ProCook - Metro Centre
We're so glad you found our store excellent and our staff extremely helpful. Thank you for your wonderful feedback!
Odpowiedź od ProCook - Metro Centre
We truly appreciate your kind words about our helpful staff and the quality of our products. It's wonderful to hear you had such a positive experience!
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.