ProCook grill developed a split on the base unit by the hot plate after 9 months of use. Took back to the store in Merry Hill Dudley without the box but with the original receipt in hand. No issue, No... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I love the ProCook shop! One staff member in particular at the merry hill store is very knowledgeable and nothing is too much trouble. Customer service was exemplary when I had an issue with a damaged... Zobacz więcej
Polite and helpful staff nicely laid out. One small problem purchased oven gloves not used until two days after purchased small hole in one side may be where someone had taken price tag out by pulling... Zobacz więcej
Reakcja na opinię
High quality products, at affordable prices, friendly helpful staff. Love the ProCook shop, I have purchased many items, they are all excellent to use.
Informacje dotyczące firmy
Napisane przez firmę
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Napisane przez firmę
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Dane kontaktowe
Unit C2, Merryhill Shopping Centre, DY5 1QP, Dudley, Zjednoczone Królestwo
- 01384 912084
4,9
Doskonała
711 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Good choice …
Good choice of kitchen knives on display. Friendly assistant. Good website.
21 kwietnia 2026
Odpowiedź od ProCook - Merry Hill
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you liked our selection and found our assistant friendly.
Bought a new frying pan from Procook
Bought a new frying pan from Procook. Fabulous quality. Worth paying that little extra.
22 kwietnia 2026
Very sharp knife 🔪 handle with care
Very sharp knife 🔪 handle with care. Professional standard. Ķ
16 kwietnia 2026
Great customer service
The young lady who served us was very helpful and pleasant. We felt like valued customers. Our issue was resolved very easily.
19 kwietnia 2026
Worth the price
The product seemed expensive at £29.99 but it actually does a great job and is worth it. It sharpens even the bluntest of knives.
11 kwietnia 2026
Nice clean shop plenty of space and…
Nice clean shop plenty of space and well displayed quality products ,Helpfull staff
13 kwietnia 2026
Odpowiedź od ProCook - Merry Hill
We're happy to hear that you had a great experience and found our products to be durable. Thank you for your positive feedback!
Odpowiedź od ProCook - Merry Hill
We appreciate you taking the time to leave us this wonderful review! We're so happy that you were pleased with the quality
Odpowiedź od ProCook - Merry Hill
We appreciate you sharing that our staff was friendly and supportive and that you liked our well-displayed products!
Odpowiedź od ProCook - Merry Hill
We appreciate you taking the time to leave us this wonderful review! We're so happy that you were pleased with the service.
I was talking to my friend about a…
I was talking to my friend about a particular knife that I’d never heard of and the assistant overheard me and was immediately able to tell me what it was used for - impressive product knowledge and not just a sales person - well done
31 marca 2026
Excellent service with a very pleasant…
Excellent service with a very pleasant and polite assistant.
30 marca 2026
Odpowiedź od ProCook - Merry Hill
We appreciate you taking the time to leave us this great review! We're so happy to hear that you received excellent service.
Got exactly what we were looking for
Got exactly what we were looking for, staff were very helpful with information we needed great experience.
28 marca 2026
Brilliant staff couldn't have done more…
Brilliant staff couldn't have done more for me.
22 marca 2026
Odpowiedź od ProCook - Merry Hill
We appreciate you sharing your positive experience! We're so glad our staff was able to provide such great support.
Odpowiedź od ProCook - Merry Hill
We appreciate you letting us know our staff was helpful, and that you had a lovely experience. It means a lot to our team.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.