Went in looking for some pans and the salesman was really good. Talked us through the different types of pan and gave us a good recommendation of the tri-ply. Didn't get his name but he had glasses an... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
A staff member approached us within a few minutes of entering the store. Asked if we were after anything I particular. Told her we were looking for a paring knife. She showed us where they were, gave... Zobacz więcej
Reakcja na opinię
To be totally honest I had not put ProCook at the top of my list for purchasing anything from, However, the experience was surprisingly good, the questions I asked were answered honestly and the advic... Zobacz więcej
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Fantastic customer service. The staff had good product knowledge and were very proud of the items they stock in the store. Staff were happy and welcoming throughout without being overbearing. We bough... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Napisane przez firmę
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Dane kontaktowe
Unit C2, Merryhill Shopping Centre, DY5 1QP, Dudley, Zjednoczone Królestwo
- 01384 912084
4,9
Doskonała
668 recenzji
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Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Excellent staff
Went in looking for some pans and the salesman was really good. Talked us through the different types of pan and gave us a good recommendation of the tri-ply. Didn't get his name but he had glasses and lots of hair. The other staff were also helpful aswell.
26 czerwca 2026
Opinia niezależna
Odpowiedź od ProCook - Merry Hill
We're so glad to hear you had such a positive experience with our team! It's wonderful that our salesman was able to help you choose the perfect tri-ply pans, and we appreciate your kind words about the helpfulness of our other staff as well.
Excellent shop
We found the assistant in the shop very helpful and knowledgeable with the goods in shop.
And to be able to try out the goods I had purchased.
And they had a very good range of goods.
We went there because i had been bought something from there and was very pleased with it.
So yes I will shop there again. And fully recommend this shop. Very pleased shopper.
29 czerwca 2026
Odpowiedź od ProCook - Merry Hill
We're so pleased to hear you had such a positive experience and found our assistant helpful and knowledgeable. It's wonderful that you were able to try out the goods and appreciated our range. We look forward to welcoming you back!
Excellent service and our assistant was…
Excellent service and our assistant was super helpful.
3 lipca 2026
Odpowiedź od ProCook - Merry Hill
We're so glad you experienced excellent service and found our assistant to be super helpful. We truly appreciate your positive feedback!
Wonderful
The pro cook team in merry hill were great! So friendly, helpful and knowledgeable. A great experience, I would definitely return!
2 lipca 2026
Odpowiedź od ProCook - Merry Hill
We're so glad you enjoyed our well-laid-out store and found our staff helpful! Thank you for your kind words.
Odpowiedź od ProCook - Merry Hill
We appreciate your positive feedback on our cookery items and our shop. We're so happy you enjoyed your experience!
Odpowiedź od ProCook - Merry Hill
We appreciate your kind words about our staff and products. Thank you for taking the time to share your positive experience with us!
Odpowiedź od ProCook - Merry Hill
We're so glad you enjoyed our service and found our store well-kept with lovely products! Thank you for your kind words.
I bought some stuff and the quality is…
I bought some stuff and the quality is really good
30 czerwca 2026
Odpowiedź od ProCook - Merry Hill
We're so pleased to hear that you are happy with the quality of your recent purchases! Thank you for your positive feedback.
Staff were so helpful
Staff were so helpful. Made it easy to find what I was looking for.
27 czerwca 2026
Excellent service.
29 czerwca 2026
Product is really good and easy too use
Staff is really help full and help me to best choice a best product for a birthday gift
24 czerwca 2026
Very helpful and polite staff
28 czerwca 2026
great customer service helpful staff…
great customer service helpful staff shoutout to kyle and anis, will come again soon thanks!
22 czerwca 2026
Odpowiedź od ProCook - Merry Hill
We're glad our service and staff were friendly.
Odpowiedź od ProCook - Merry Hill
We appreciate your kind words.
Set of knives
A staff member approached us within a few minutes of entering the store. Asked if we were after anything I particular. Told her we were looking for a paring knife. She showed us where they were, gave a brief explanation of the different types. When we picked a paring knife and utility knife, she advised us taking the set of three knives as it was financially better value. So we purchased the set of knives. Was worried about walking around merry hill shopping centre with knives but they were wrapped up in ProCook wrapping paper while we were looking around the store.
19 czerwca 2026
Odpowiedź od ProCook - Merry Hill
We are glad to hear our staff provided helpful guidance and excellent service, ensuring you found the perfect set of knives. We appreciate you sharing your positive experience with us.
A pleasant shopping experience.
The member of staff that severed me was very knowledgeable and polite whilst I made my purchase. The store was clean and tidy and laid out well.
19 czerwca 2026
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