We only went in to look around but were bowled over at the quality of dinnerware and the prices on offer. Staff were very helpful and put us under no pressure to buy . Quality and choice was exact.
Lokalizacja
Zmień lokalizacjęUnit 103 Livingston Designer Outlet, Almondvale Avenue, EH54 6QX Livingston, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Product fit for purpose, great for hot chocolate etc. Good value Aside: a bit annoyed to see a mixer I bought earlier in the month, substantially reduced in price
Reakcja na opinię
As we are about to have a new kitchen fitted with an induction hob , we were looking to upgrade our pots etc. The assistant in the Livingston store couldn't have been more helpful, explaining the pros... Zobacz więcej
Reakcja na opinię
I cannot praise the staff at the Livingston branch enough, I popped into replace a granite wok which was showing signs of pitting after much use. The assistant said “ but they have a 25 year guarant... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Napisane przez firmę
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Dane kontaktowe
Unit 103 Livingston Designer Outlet, Almondvale Avenue, EH54 6QX, Livingston, Zjednoczone Królestwo
4,9
Doskonała
751 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Odpowiedź od ProCook - Livingston
We're glad you enjoyed your experience with our team and selection. Thank you for your positive feedback; it means a lot to us.
Odpowiedź od ProCook - Livingston
We appreciate you letting us know our staff was friendly and helpful; it means a lot to our team.
Odpowiedź od ProCook - Livingston
We appreciate your positive feedback! We are so happy to hear you liked our product and staff, and that you found a great price.
Large selection of items so able to…
Large selection of items so able to find out that was suitable for us
13 listopada 2025
Odpowiedź od ProCook - Livingston
We're happy to hear that you found a suitable item from our large selection. Thank you for your positive feedback; we appreciate it a lot.
Good selection of products
12 listopada 2025
Odpowiedź od ProCook - Livingston
We appreciate your positive feedback! We're delighted you appreciate our product selection; it means a lot to us.
great selection of quality items
great selection of quality items , friendly non pushy staff
9 listopada 2025
Odpowiedź od ProCook - Livingston
We appreciate you taking the time to leave us this great review! We're so happy you liked our quality items and friendly staff.
Great Service
Great service for the sale.
No questions when we reurned the item when we discovered we didn't need the product.
11 listopada 2025
Odpowiedź od ProCook - Livingston
We're glad you were satisfied with the sales service and appreciate that the return was easy. Thank you for your feedback; we value your business.
Odpowiedź od ProCook - Livingston
We appreciate your positive feedback. We are so happy to hear that our staff was helpful and friendly to you.
The staff I dealt with were great
The staff I dealt with were great, we couldn’t find one item and they went out their way to find it.
9 listopada 2025
Odpowiedź od ProCook - Livingston
We appreciate you taking the time to leave us a review! We're happy to hear that our staff went above and beyond to assist you in finding the item.
The staff were actually fantastic
The staff were actually fantastic. So helpful and knowledgeable. We were able to get everything we needed without feeling pressed for time.
3 listopada 2025
Odpowiedź od ProCook - Livingston
We're so glad to hear that our staff was helpful and knowledgeable, and that you were able to get everything you needed without feeling rushed. We appreciate your positive feedback!
Friendly helpful staff
6 listopada 2025
Odpowiedź od ProCook - Livingston
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Great selection of goods
Great selection of goods, fabulous service, will be back.
27 października 2025
Odpowiedź od ProCook - Livingston
We appreciate you taking the time to leave us this great review! We are so happy you enjoyed our fabulous service and goods.
Odpowiedź od ProCook - Livingston
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Service in the shop at Livingstone…
Service in the shop at Livingstone Designer Outlet was excellent. They also activated a 2 year guarantee for me areas of leaving it to me when I got home.
The product was also an excellent price.
27 października 2025
Odpowiedź od ProCook - Livingston
We're happy to hear that you had an excellent experience at our Livingstone store. We appreciate your positive feedback regarding the service and the product's price. Thank you for taking the time to share your review!
Odpowiedź od ProCook - Livingston
We appreciate your positive feedback! We are so glad you found a good choice of products and got what you wanted.
Odpowiedź od ProCook - Livingston
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Great staff interaction
Great staff interaction, very helpful, initially thought the store was out of the product that I had been looking for but another colleague went and checked the stock room and located the item.
Was so thankful for them taking the time to do this as I had checked online and in 3 other stores
19 października 2025
Odpowiedź od ProCook - Livingston
We're glad to hear that our staff was helpful and located the item you were looking for. We appreciate you taking the time to share your positive experience with us. Thank you!
Odpowiedź od ProCook - Livingston
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Very Impressed With The Produxt Range & Sales Representative
When I visited your store in McArthur Glen Livingston, the sales representative who served me could not have been nice enough, she was very friendly and knowledgeable about the products I purchased, especially stating that the set of steak knifes not being dishwashable as I would have never checked.
15 października 2025
Odpowiedź od ProCook - Livingston
We're glad you enjoyed your experience at our McArthur Glen Livingston store. It's great to hear that our sales representative was so helpful and knowledgeable. We appreciate you taking the time to share your positive feedback!
Frying Pan woes
I cant remember the lady's name who served me but that is more me being bad with names than a reflection on her. She was very knowledgeable about the frying pans and helped me select the one I would need. Great service and left very happy!
14 października 2025
Odpowiedź od ProCook - Livingston
We're happy to hear that you had such a positive experience! We appreciate your kind words regarding our team member's expertise and assistance in selecting the right frying pan for your needs. Thank you for your feedback!
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.