We only went in to look around but were bowled over at the quality of dinnerware and the prices on offer. Staff were very helpful and put us under no pressure to buy . Quality and choice was exact.
Lokalizacja
Zmień lokalizacjęUnit 103 Livingston Designer Outlet, Almondvale Avenue, EH54 6QX Livingston, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Product fit for purpose, great for hot chocolate etc. Good value Aside: a bit annoyed to see a mixer I bought earlier in the month, substantially reduced in price
Reakcja na opinię
As we are about to have a new kitchen fitted with an induction hob , we were looking to upgrade our pots etc. The assistant in the Livingston store couldn't have been more helpful, explaining the pros... Zobacz więcej
Reakcja na opinię
I cannot praise the staff at the Livingston branch enough, I popped into replace a granite wok which was showing signs of pitting after much use. The assistant said “ but they have a 25 year guarant... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Napisane przez firmę
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Dane kontaktowe
Unit 103 Livingston Designer Outlet, Almondvale Avenue, EH54 6QX, Livingston, Zjednoczone Królestwo
4,9
Doskonała
751 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Customer service as it should be
I cannot praise the staff at the Livingston branch enough, I popped into replace a granite wok which was showing signs of pitting after much use. The assistant said “ but they have a 25 year guarantee. After providing pictures of the damage and receipt they replaced two of the set, a wok and frying pan without question. Five star service deserved.
22 grudnia 2025
Opinia niezależna
Odpowiedź od ProCook - Livingston
We're happy to hear that you had such a positive experience at our Livingston branch. It's great to know our team could assist you with the guarantee and replace your items. Thank you for sharing your feedback!
Pleasant staff
Staff were so helpful and very pleasant Really pleased with the frying pans great product at a good price
16 grudnia 2025
Odpowiedź od ProCook - Livingston
We appreciate you taking the time to share your positive experience. We're so happy to hear that our staff were helpful and that you are pleased with the frying pans!
Very friendly informative staff
17 grudnia 2025
Odpowiedź od ProCook - Livingston
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Very helpful staff with good knowledge…
Very helpful staff with good knowledge of the products and very friendly.
17 grudnia 2025
Odpowiedź od ProCook - Livingston
We appreciate your positive feedback! We are so happy to hear that our staff was helpful, friendly, and knowledgeable about the products.
Good selection, good quality, good staff
Good selection of pots and pans - good range of quality and prices - knowledgeable and helpful staff who helped us make our decisions
17 grudnia 2025
Odpowiedź od ProCook - Livingston
We appreciate you taking the time to leave us this wonderful review. We're so happy to hear that you found a good selection and that our staff were helpful.
Odpowiedź od ProCook - Livingston
We're happy to hear that you find it fantastic and love cooking with it! We appreciate your intention to buy more. Thanks!
Availability of items.
16 grudnia 2025
Friendly helpful service
Great range of high quality excellent value products. Helpful friendly service
16 grudnia 2025
Odpowiedź od ProCook - Livingston
We appreciate you taking the time to leave us this great review! We're so happy to hear you were pleased with our products and service.
High Quality Products
The range of high quality products is impressive and the staff are helpful and able to advise on products.
16 grudnia 2025
Odpowiedź od ProCook - Livingston
We appreciate you taking the time to leave us this great review! We're so happy to hear that you were impressed with our high quality products and helpful staff.
Shopping experience
The staff were very knowledgeable and extremely helpful.
I also think my purchase was value for money.
11 grudnia 2025
Odpowiedź od ProCook - Livingston
We appreciate you taking the time to leave us this great review! We're so happy to hear that our staff were helpful and knowledgeable and that you found value for money.
Odpowiedź od ProCook - Livingston
We appreciate your positive feedback. We are so happy to hear that you found good quality items and helpful staff.
A very pleasant young man served us and…
A very pleasant young man served us and was very helpful as he pointed out that we could have a discount as we had been in and bought an item two hours previously.
13 grudnia 2025
Odpowiedź od ProCook - Livingston
We're glad you enjoyed your experience and appreciated the helpful service. It's wonderful to know our team member ensured you received the appropriate discount. Thank you for your positive feedback!
Good advice and help in purchasing what…
Good advice and help in purchasing what we wanted
9 grudnia 2025
Easy to order and flexible quick…
Easy to order and flexible quick delivery.
Great quality product
16 listopada 2025
Odpowiedź od ProCook - Livingston
We're happy to hear that you found ordering easy and delivery quick. We appreciate your feedback on the great quality product.
Quality of goods and helpful staff
19 listopada 2025
Odpowiedź od ProCook - Livingston
We're happy to hear that you found our goods of high quality and our staff helpful. Thank you for your positive feedback!
Fantastic experience
We have shopped in ProCook Livingston for several years and we always leave with a smile on our face and in a great mood.
The staff particularly Joanne were amazing as always. Professional, friendly, knowledgeable and happy to spend time with you. A real credit to the company. Well done guys
28 listopada 2025
Opinia niezależna
Odpowiedź od ProCook - Livingston
We're happy to hear that you consistently enjoy shopping at our Livingston store! We appreciate your kind words regarding the team's professionalism and knowledge. It's great to know they make your visits memorable. Thank you for your positive feedback!
No Problems - All Good
A good selection was available and the prices were reasonable. Staff friendly and helpful, providing a good service. Thank you.
20 listopada 2025
Odpowiedź od ProCook - Livingston
We're happy to hear that you had a positive experience with our selection, prices, and staff! We appreciate you taking the time to share your kind words and thank you for your feedback.
Choice of offers was good and staff in…
Choice of offers was good and staff in store were very helpful and friendly
17 listopada 2025
Odpowiedź od ProCook - Livingston
We're happy to hear that you found our offers appealing and our team helpful! We appreciate you taking the time to share your positive experience with us.
Staff helping to locate items
Staff helping to locate items, answering questions too
16 listopada 2025
Odpowiedź od ProCook - Livingston
We appreciate you mentioning our staff's helpful assistance with locating items and answering questions. We're happy to hear that.
Exemplary Service
I had reason to seek a replacement pan due to a problem with it. I received exemplary service from Stewart in the Livingston store, who initially sought to understand the problem and then guided me through the replacement process, including offering his own thoughts and recommendations on a suitable alternative. 48 hours later I am now in receipt of the new pan and delighted with it. Thanks
20 listopada 2025
Odpowiedź od ProCook - Livingston
We're happy to hear that you received such great support during the replacement process. It's wonderful that our team member helped you find a suitable alternative. Thank you for sharing your positive experience!
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.