Low pressure sales. The salesperson took the time to explain the various types and pros and cons of each set of pans. She asked what I liked to cook and let me decide which pans would work best while... Zobacz więcej
Lokalizacja
Zmień lokalizacjęUnit S7/8, Second Floor, The Bentall Centre, Wood Street, KT1 1TP Kingston Upon Thames, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I needed an emergency replacement for a food processor. I received excellent, prompt and very attentive service from the assistant (I don't know his name). He led me to a suitable processor and explai... Zobacz więcej
One particular member of staff Daria! If she isn't the manager , she should be. Product knowledge and she understands cooking too. Brilliant customer attitude. I've had 40years plus in sales and she... Zobacz więcej
Reakcja na opinię
Helpful sales assistant - still in training but you would not have known had she not said. Gentle upselling resulting in that upsell purchase. Polite and professional.
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Napisane przez firmę
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Dane kontaktowe
Unit S7/8, Second Floor, The Bentall Centre, Wood Street, KT1 1TP, Kingston Upon Thames, Zjednoczone Królestwo
4,8
Doskonała
791 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Great variety of cookware
Great variety of cookware. The knives we bought were on sale. Very good quality. The staff was very kind and helpful. I would recommend this shop to anyone.
8 marca 2026
Może korzystać z AI, aby udzielać odpowiedziCzytaj więcej
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Staff servis not like it
2 marca 2026
Odpowiedź od ProCook - Kingston
Thank you for your review, we will pass these comments over to the store.
Return Visit
This was my second visit to the store in the space of a few weeks and again l was I impressed by the staff’s willingness to assist . I found them very helpful but not pushy.
8 marca 2026
Odpowiedź od ProCook - Kingston
We appreciate you sharing your positive experience! We're so happy to hear that you were impressed with our staff's helpfulness and that you found them to be not pushy.
Excellent products sold by…
Excellent products sold by knowledgeable and friendly staff.
8 marca 2026
Odpowiedź od ProCook - Kingston
We appreciate you taking the time to leave us this great review! We're so happy you enjoyed our excellent products and friendly staff.
Odpowiedź od ProCook - Kingston
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
The store staffs are very helpful and…
The store staffs are very helpful and great 👍 friendly 😊
7 marca 2026
Odpowiedź od ProCook - Kingston
We appreciate you taking the time to leave us this great review! We're so happy to hear that our staff were helpful and friendly.
Great and quick experience.
First time for me to go to Pro Cook . Great staff , all clearly labelled and priced . Great selection 👌. Ill be back
1 marca 2026
Odpowiedź od ProCook - Kingston
We're so glad you had a great first experience! It's wonderful to hear you appreciated our clearly labeled selection and helpful staff. We look forward to your return!
Odpowiedź od ProCook - Kingston
We appreciate your positive feedback regarding our incredibly helpful staff and top-quality products; we are so happy you enjoyed them!
Good experience again
Clean environment, helpful chatty staff, directed me to items I needed. Quick easy transaction.
28 lutego 2026
Odpowiedź od ProCook - Kingston
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you liked our clean environment and helpful staff.
The gentleman assistant was extremely…
The gentleman assistant was extremely helpful in finding what I was looking for.
24 lutego 2026
Odpowiedź od ProCook - Kingston
We appreciate you taking the time to leave us this great review! We are so happy to hear that the assistant was extremely helpful in finding what you needed.
Excellent Customer Service
Shona and her colleagues were fantastic in catering to our needs. Shona explained the different products very clearly enabling us to make a quick decision on what was right for us.
15 lutego 2026
Odpowiedź od ProCook - Kingston
We're so happy to hear that our team was fantastic in catering to your needs! We appreciate that their explanations helped you to quickly decide on the right products for you.
Nice showroom
Nice showroom
Good display of items with prices
The customer advisor was really helpful
17 lutego 2026
Odpowiedź od ProCook - Kingston
We appreciate you taking the time to leave us this great review! We're so happy to hear that you liked our showroom and helpful advisor.
Odpowiedź od ProCook - Kingston
We appreciate your positive feedback. We are so happy you found our product to be of really good quality.
Cafetiere purchase
Very nice shop ... great well priced products ... very helpful staff.
14 lutego 2026
Odpowiedź od ProCook - Kingston
We appreciate you sharing your thoughts! We are so happy to hear that you liked our shop, products, and helpful staff.
Great service and a great product
11 lutego 2026
Odpowiedź od ProCook - Kingston
We appreciate your positive feedback on our great product and service; we are so happy you are pleased!
Very helpful staff
Very helpful staff, and a wide range of very useful kitchen/ cooking things. I recommend.
9 lutego 2026
Odpowiedź od ProCook - Kingston
We're happy to hear that our staff was helpful and that you found useful items. Thank you for your recommendation; we appreciate your feedback!
Cada vez que tengo oportunidad de…
Cada vez que tengo oportunidad de visitar Inglaterra, me llevo algún producto de ustedes. Me resultan sumamente confiables.
3 lutego 2026
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.