Every time I go into the shop the staff are exceptionally helpful and knowledgable about the products. I recently bought three new Pro Elite Tri-Ply Frying Pan Set and Professional knife and block all... Zobacz więcej
Lokalizacja
Zmień lokalizacjęUnit S7/8, Second Floor, The Bentall Centre, Wood Street, KT1 1TP Kingston Upon Thames, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Best products and very trustworthy. use their services if anything goes wrong with your product and they won’t disappoint you on their warranty and guarantee claims. I’m their forever customer and wil... Zobacz więcej
Reakcja na opinię
A good selection of cookware at reasonable prices. Very helpful staff who checked if I needed assistance then left me to browse until I was ready to complete my purchase. Very happy with my purchase o... Zobacz więcej
Reakcja na opinię
The sales person who served me was extremely friendly and welcoming. She offered her help and was quick to show me just the set of pans I was hoping to find. She explained the product’s benefits and m... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Napisane przez firmę
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Dane kontaktowe
Unit S7/8, Second Floor, The Bentall Centre, Wood Street, KT1 1TP, Kingston Upon Thames, Zjednoczone Królestwo
4,8
Doskonała
843 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
great service
Really helpful staff and accessories on site, so we could buy lids for our old saucepans.
19 października 2026
The new pro cook shop in Kingston have…
The new pro cook shop in Kingston have an abundance of very helpful staff. They also have great knowledge of all the vast product range on display.
17 października 2026
Staff incredibly helpful
Staff incredibly helpful. Sorted out my exchange and I was able to walk out with 2 new pans
16 października 2026
Helpful, knowledgable staff and excellent products
Every time I go into the shop the staff are exceptionally helpful and knowledgable about the products. I recently bought three new Pro Elite Tri-Ply Frying Pan Set and Professional knife and block all are very good products and I very happy with them.
10 października 2026
Great service- v helpful @Kingston shop
14 października 2026
The staff in the Kingston on Thames
The staff in the Kingston on Thames, are very helpful and brilliant service.
9 października 2026
Może korzystać z AI, aby udzielać odpowiedziCzytaj więcej
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Excellent service
The sales person who served me was extremely friendly and welcoming. She offered her help and was quick to show me just the set of pans I was hoping to find. She explained the product’s benefits and made really useful suggestions about how they should be cared for . Thank you
9 października 2026
Odpowiedź od ProCook - Kingston
We're so pleased to hear you had such a wonderful experience with our team member! It's fantastic that she was so welcoming, helped you find the perfect set of pans, and provided useful advice on how to care for them. Thank you for your kind feedback!
Service was good with friendly and helpful staff
Service was good with friendly and helpful staff also the products are great and very good value
6 października 2026
Odpowiedź od ProCook - Kingston
We're so happy to hear that you had a great experience with our helpful team! We're also delighted that you are pleased with our high-quality items and excellent value. Thank you for your kind words.
A good selection of cookware at…
A good selection of cookware at reasonable prices. Very helpful staff who checked if I needed assistance then left me to browse until I was ready to complete my purchase. Very happy with my purchase of two stock pots.
9 października 2026
Odpowiedź od ProCook - Kingston
We're so pleased to hear that you enjoyed browsing our cookware selection and found our team helpful without feeling rushed. It's wonderful that you are very happy with your new stock pots!
The experience i had in the store was…
The experience i had in the store was good customer service, lay out of the store that it was easy for me to find what I needed. The product i purchased was a pro cook professional knife + there was a 20% off which I was very pleased.
9 października 2026
Odpowiedź od ProCook - Kingston
We are so pleased to hear that you had a great experience in our store and found the layout easy to navigate. It is wonderful to know you were happy with your new professional knife purchase and the savings you received!
The staff member was really helpful and…
The staff member was really helpful and knowledgeable.
6 października 2026
Odpowiedź od ProCook - Kingston
We're so pleased to hear that our team member provided great assistance and shared their expertise with you. We truly appreciate your positive feedback!
Best products and very trustworthy
Best products and very trustworthy. use their services if anything goes wrong with your product and they won’t disappoint you on their warranty and guarantee claims. I’m their forever customer and will recommend everyone if u got a chance try it to believe it. Genuine products and good customer services.
30 września 2026
Odpowiedź od ProCook - Kingston
We're so thrilled to hear about your trust in our brand and your positive experience with our guarantee claims! It's wonderful to know you appreciate the quality of our items and the support from our team. We truly value your loyalty and are grateful for your high recommendation!
Very professional and helpful staff
Very professional and helpful staff. Perfect customer service.
3 października 2026
Great Quality Products and Excellent…
Great Quality Products and Excellent Customer service
28 września 2026
Odpowiedź od ProCook - Kingston
We're so pleased to hear that you had such a wonderful experience with our customer service and enjoyed the great quality of our items! Thank you for sharing your positive feedback with us.
Friendly and knowledgeable staff
Friendly and knowledgeable staff. So very pleasant and helpful.
28 września 2026
The staff was very friendly
The staff was very friendly and well informed about the store's products.
24 września 2026
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.