Low pressure sales. The salesperson took the time to explain the various types and pros and cons of each set of pans. She asked what I liked to cook and let me decide which pans would work best while... Zobacz więcej
Lokalizacja
Zmień lokalizacjęUnit S7/8, Second Floor, The Bentall Centre, Wood Street, KT1 1TP Kingston Upon Thames, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I needed an emergency replacement for a food processor. I received excellent, prompt and very attentive service from the assistant (I don't know his name). He led me to a suitable processor and explai... Zobacz więcej
Helpful sales assistant - still in training but you would not have known had she not said. Gentle upselling resulting in that upsell purchase. Polite and professional.
Reakcja na opinię
One particular member of staff Daria! If she isn't the manager , she should be. Product knowledge and she understands cooking too. Brilliant customer attitude. I've had 40years plus in sales and she... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Napisane przez firmę
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Dane kontaktowe
Unit S7/8, Second Floor, The Bentall Centre, Wood Street, KT1 1TP, Kingston Upon Thames, Zjednoczone Królestwo
4,8
Doskonała
787 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Staff were very helpfull
16 sierpnia 2026
Odpowiedź od ProCook - Kingston
We truly appreciate you taking the time to share your positive feedback about our staff. It means a lot to us.
Pleasure to shop
The store is immaculate, well laid out and very clean.
Staff are knowledgeable and helpful.
11 sierpnia 2026
Odpowiedź od ProCook - Kingston
We're so happy to hear you found our store immaculate, well laid out, and very clean! We're also glad our staff were knowledgeable and helpful. Thank you for your kind words.
Excellent information provided by phone…
Excellent information provided by phone backed up by service in Kingston store
13 sierpnia 2026
Odpowiedź od ProCook - Kingston
We're so glad to hear our phone support and Kingston store service met your expectations. Thank you for your kind words!
Odpowiedź od ProCook - Kingston
We're so pleased to hear you found our shop well laid out and that our staff had good product knowledge! Thank you for your wonderful feedback.
Procook Kingston
Great display , merchandise and offers. The staff were welcoming and very helpful
14 sierpnia 2026
Odpowiedź od ProCook - Kingston
We're so glad you enjoyed our display, merchandise, and offers! We're also happy to hear that our staff was welcoming and very helpful. Thank you for your kind words.
Excellent range and quality of…
Excellent range and quality of products. Reasonable prices. Good service.
13 sierpnia 2026
Odpowiedź od ProCook - Kingston
We're delighted to hear that you were satisfied with our product range, quality, prices, and service. Thank you for your positive feedback; we truly appreciate it!
Excellent friendly service
8 sierpnia 2026
Odpowiedź od ProCook - Kingston
We truly appreciate your kind words about our team. It means a lot to us to know that you had such a positive experience with our staff.
Odpowiedź od ProCook - Kingston
We are so glad to hear that our team was friendly and knowledgeable during your visit. We truly appreciate your kind words and positive feedback!
Great customer service
8 sierpnia 2026
Odpowiedź od ProCook - Kingston
We truly appreciate your kind words about our team. It means a lot to us to know that you had such a positive experience with our staff.
As a chef i can be more happy with…
As a chef i can be more happy with products i bought
7 sierpnia 2026
Odpowiedź od ProCook - Kingston
We are so pleased to hear that you are happy with the products you purchased! Thank you for your wonderful feedback.
I bought a chef knife they told me that…
I bought a chef knife they told me that it is very good knife but i just use 2 day and all the sharpness is gone I have to use knife sharpener in just 2 days of buying knife isn't a joke
27 lipca 2026
Odpowiedź od ProCook - Kingston
We're sorry to hear about the sharpness issue with your new chef knife. We appreciate you bringing this to our attention and will investigate this matter.
Odpowiedź od ProCook - Kingston
We appreciate your kind words about our helpful staff and that you are happy with your product. We're so glad you had a positive experience!
Helpful sales assistant
Helpful sales assistant - still in training but you would not have known had she not said. Gentle upselling resulting in that upsell purchase. Polite and professional.
6 sierpnia 2026
Odpowiedź od ProCook - Kingston
We're so pleased to hear you had such a positive experience with our sales assistant! It's wonderful that her professionalism and helpfulness shone through, and we appreciate you acknowledging her gentle approach to upselling.
Good product and helpful staff
5 sierpnia 2026
Staff are always very helpful and the…
Staff are always very helpful and the advice they give is always very welcome.
31 lipca 2026
Odpowiedź od ProCook - Kingston
We're so glad to hear that our staff is always very helpful and that you appreciate the advice they provide! Thank you for your kind feedback.
Fabulous Store, great staff and product range
Lovely helpful staff and really wonderful range of beautifully designed products for the home 🙂
25 lipca 2026
Odpowiedź od ProCook - Kingston
We're so happy you enjoyed our lovely staff and found our range of beautifully designed products for the home to be wonderful! Thank you for your kind words.
Friendly and helpful staff
The lady who served us was very helpful and knowledgeable and understood exactly what we were looking for.
1 sierpnia 2026
Very good service
I needed an emergency replacement for a food processor. I received excellent, prompt and very attentive service from the assistant (I don't know his name). He led me to a suitable processor and explained its components and checked its functions on-line in front of me. He then made sure that it was properly packed in a suitable manner for me to carry on the bus. I was very impressed with him. It is actually a nice food processor as well.
20 lipca 2026
Great customer service.
The staff in ProCook Kingston were knowledgable and very helpful. The products are goods quality and reasonably priced.
27 lipca 2026
The quality of customer care was…
The quality of customer care was exceptional, thank you
26 lipca 2026
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.