Low pressure sales. The salesperson took the time to explain the various types and pros and cons of each set of pans. She asked what I liked to cook and let me decide which pans would work best while... Zobacz więcej
Lokalizacja
Zmień lokalizacjęUnit S7/8, Second Floor, The Bentall Centre, Wood Street, KT1 1TP Kingston Upon Thames, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I needed an emergency replacement for a food processor. I received excellent, prompt and very attentive service from the assistant (I don't know his name). He led me to a suitable processor and explai... Zobacz więcej
One particular member of staff Daria! If she isn't the manager , she should be. Product knowledge and she understands cooking too. Brilliant customer attitude. I've had 40years plus in sales and she... Zobacz więcej
Reakcja na opinię
Helpful sales assistant - still in training but you would not have known had she not said. Gentle upselling resulting in that upsell purchase. Polite and professional.
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Napisane przez firmę
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Dane kontaktowe
Unit S7/8, Second Floor, The Bentall Centre, Wood Street, KT1 1TP, Kingston Upon Thames, Zjednoczone Królestwo
4,8
Doskonała
787 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Staff was very supportive and products…
Staff was very supportive and products are very good quality
24 kwietnia 2026
Może korzystać z AI, aby udzielać odpowiedziCzytaj więcej
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Very helpful staff in the Kingston .
24 kwietnia 2026
Odpowiedź od ProCook - Kingston
We appreciate you letting us know our Kingston staff was helpful; it means a lot to our team that you had a positive experience.
I was very impressed with the service I…
I was very impressed with the service I received and the patiently delivered information as I asked questions about every thing I was looking at. I’m very pleased with my purchase.
28 kwietnia 2026
Odpowiedź od ProCook - Kingston
We're so happy to hear you were impressed with our service and the information provided. It's great to know you are pleased with your purchase!
Staff very helpful and patient
Staff very helpful and patient, quick easy transaction for payment.
26 kwietnia 2026
Odpowiedź od ProCook - Kingston
We appreciate you sharing that our staff was helpful and patient, and that you experienced a quick and easy payment transaction!
Odpowiedź od ProCook - Kingston
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us
A TIDY SHOP WITH HELPFUL STAFF.
26 kwietnia 2026
Odpowiedź od ProCook - Kingston
We appreciate you sharing that our staff was helpful and our shop was tidy; we are so happy you enjoyed that!
Very helpful staff
Very helpful staff. Excellent range of quality products at competitive prices.
I was able to find what I was looking for and purchase it.
Also many bargains at reduced prices- end of lives or done were just ‘old’ colours.
25 kwietnia 2026
Odpowiedź od ProCook - Kingston
We appreciate you sharing your positive experience. We're glad to hear that our helpful staff and excellent product range met your needs, and that you found some great deals. Thank you for your feedback.
Excellent shop for your kitchen great…
Excellent shop for your kitchen great quality and condition good value for money
20 kwietnia 2026
Odpowiedź od ProCook - Kingston
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you enjoyed our shop and found good value for the money.
Odpowiedź od ProCook - Kingston
We are happy you find our teapot stylish and appreciate its good price. Thank you for your positive feedback.
I think they do sell good quality…
I think they do sell good quality product as I always look for quality.The prices are high but product is good.
19 kwietnia 2026
Impressive
It was my first time I had visited the store and I was very impressed with the cleanliness, the layout, the merchandise and friendliness of the staff
23 kwietnia 2026
Odpowiedź od ProCook - Kingston
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you were impressed with our store's cleanliness, layout, merchandise, and staff.
Hob top coffee maker
My enquiry after a stainless steel hob top coffee maker was dealt with immediately and quickly by the female staff member. I was given the basic instructions which proved to be straightforward and easily followed at home. Thank you ProCook.
18 kwietnia 2026
Alfie is great!!!!
17 kwietnia 2026
Really friendly staff and great service.
4 kwietnia 2026
What made your experience great?
13 kwietnia 2026
Friendly staff
Friendly staff; and a great selection of kitchen products. Good value that makes it easier to buy 1-2 extra things.
11 kwietnia 2026
Odpowiedź od ProCook - Kingston
We appreciate you taking the time to leave us this great review! We're so happy to hear that you enjoyed our friendly staff and wide selection of products.
Odpowiedź od ProCook - Kingston
We're happy to hear that our pots are easy to use and clean! Thank you for your positive feedback; we appreciate it.
Odpowiedź od ProCook - Kingston
We appreciate you letting us know our staff was helpful and knowledgeable, and that we have a good selection. It means a lot to our team.
Excellent products
6 kwietnia 2026
Odpowiedź od ProCook - Kingston
We appreciate you taking the time to leave us this wonderful review! We're so happy that you were pleased with our products
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.