The sales assistant was very helpful, couldn't do enough to help me. Well informed about the product I was buying. Very friendly and made my shopping experience a pleasure.
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
The manager in Exeter is amazing. Honestly, in a shop that sells kitchen equipment, he has built up relationships with his customers. As a family, we are on our second espresso machine... Zobacz więcej
Reakcja na opinię
I was determined to pick up a decent paring knife and the assistance in the Exeter store was absolutely brilliant - the lovely lady there listened to what I required and was instantly clear on my two... Zobacz więcej
Very helpful staff as had a detached handle from saucepan lid. Gourmet pan set 5 years old still in good working order 👌
Informacje dotyczące firmy
Napisane przez firmę
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Napisane przez firmę
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Dane kontaktowe
Unit 28, 22 Princesshay, EX1 1GE, Exeter, Zjednoczone Królestwo
- 01392 712609
4,9
Doskonała
530 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
The first time I went into pro cook the…
The first time I went into pro cook the staff amazing help me all my needs took time explain everything I go back again Exeter .
19 stycznia 2026
Staff were very helpful
15 stycznia 2026
Może korzystać z AI, aby udzielać odpowiedziCzytaj więcej
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Very helpful assistant knowledgeable…and polite
Very helpful assistant knowledgeable about the product
15 stycznia 2026
Odpowiedź od ProCook - Exeter
We appreciate you taking the time to leave us this great review! We're so happy our assistant was knowledgeable and helpful.
Allways very helpful and knowledgeable…
Allways very helpful and knowledgeable and the warranty on the items is great and i have had to claim it once and it was an easy process
18 stycznia 2026
Odpowiedź od ProCook - Exeter
We're happy to hear that our team is helpful and knowledgeable! It's great to know the warranty process was easy when you needed it. Thanks for your feedback.
As always helpful staff
As always helpful staff, I’d seen a ‘package’ on line but couldn’t see it in the shop - stock checked, they asked if I wanted to buy it today or ‘just asking’ no pressure. I did buy it
14 stycznia 2026
Odpowiedź od ProCook - Exeter
We're happy to hear that our staff was helpful and accommodating! We appreciate you bringing the online package discrepancy to our attention and are glad you made a purchase. Thanks for your positive feedback.
Odpowiedź od ProCook - Exeter
We're happy to hear that our help was effective and efficient for you. Thank you for sharing your positive experience with us.
Very helpful staff.Knowledgeable and…
Very helpful staff.Knowledgeable and friendly. Good range of stock.,
15 stycznia 2026
Exceptional customer service and product
Exceptionally high level of knowledge and customer service when we bought Elite saucepans. The Man who served us was also very helpful kind and friendly. We are delighted with the saucepans which are what we expected from the information we were given.
3 stycznia 2026
Opinia niezależna
Odpowiedź od ProCook - Exeter
We're delighted to hear about the exceptionally high level of knowledge and customer service you experienced when purchasing Elite saucepans. We appreciate that our team member was helpful, kind, and friendly, and that you are delighted with your purchase.
Casserole pan for 8 or more!
I knew the casserole pan I needed and the staff were great! Bought it and dinner worked a treat!
12 stycznia 2026
Odpowiedź od ProCook - Exeter
We're so happy to hear that our staff were great and you found the casserole pan you needed! We appreciate you sharing that your dinner worked a treat.
Odpowiedź od ProCook - Exeter
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Staff experience
The staff once I got their attention were helpful but need to be more proactive with the customer. Saying that they were efficient enough
7 stycznia 2026
Odpowiedź od ProCook - Exeter
We appreciate your feedback and are glad the staff was helpful once you got their attention. We'll work on being more proactive in assisting our customers.
Odpowiedź od ProCook - Exeter
We appreciate your positive feedback; we are so happy you found our shop great and our assistant lovely.
Great knife
17 grudnia 2025
Odpowiedź od ProCook - Exeter
Thank you for your kind words! We're thrilled to hear that you're happy with our product. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Odpowiedź od ProCook - Exeter
We appreciate your positive feedback; we are so happy to hear that our service was very good and polite for you.
Not my first purchase. Also won't be my last.
Great customer service. With a full comprehensive explanation of the products I purchased. Personal and professional.
13 grudnia 2025
Odpowiedź od ProCook - Exeter
We appreciate you sharing your experience! We're so happy to hear that you received great, comprehensive, personal, and professional customer service regarding your purchases.
Nice shop excellent staff and good…
Nice shop excellent staff and good quality products
17 grudnia 2025
Odpowiedź od ProCook - Exeter
We appreciate you taking the time to leave us this great review! We're so happy you liked our shop, staff, and products.
Staff were very helpful and polite and…
Staff were very helpful and polite and gave information about ceramic items.
13 grudnia 2025
Odpowiedź od ProCook - Exeter
We appreciate you taking the time to leave us this great review! We're so happy to hear that our staff were helpful and polite with information.
A fantastic range of professional tools…
A fantastic range of professional tools and friendly service
17 grudnia 2025
Odpowiedź od ProCook - Exeter
We appreciate you sharing your experience! We're so glad you found our range of tools fantastic and our service friendly.
The staff were fantastic they helped me…
The staff were fantastic they helped me sort a dilemah and made sure I had everything I needed. So quick efficient and I love going in there. Really good visit. Christmas sorted. Thank you.
17 grudnia 2025
Odpowiedź od ProCook - Exeter
We're happy to hear that our staff helped resolve your issue and provided everything you needed! We're so glad you enjoy visiting us and that we could help with your Christmas shopping. Thank you for your positive feedback.
Odpowiedź od ProCook - Exeter
We are happy to hear that you found our team professional and friendly. Thank you for your positive feedback!
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.