The sales assistant was very helpful, couldn't do enough to help me. Well informed about the product I was buying. Very friendly and made my shopping experience a pleasure.
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
The manager in Exeter is amazing. Honestly, in a shop that sells kitchen equipment, he has built up relationships with his customers. As a family, we are on our second espresso machine... Zobacz więcej
Reakcja na opinię
I was determined to pick up a decent paring knife and the assistance in the Exeter store was absolutely brilliant - the lovely lady there listened to what I required and was instantly clear on my two... Zobacz więcej
Very helpful staff as had a detached handle from saucepan lid. Gourmet pan set 5 years old still in good working order 👌
Informacje dotyczące firmy
Napisane przez firmę
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Napisane przez firmę
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Dane kontaktowe
Unit 28, 22 Princesshay, EX1 1GE, Exeter, Zjednoczone Królestwo
- 01392 712609
4,9
Doskonała
530 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Odpowiedź od ProCook - Exeter
We appreciate your positive feedback on our very good quality goods at competitive pricing; we are so happy you are pleased!
Odpowiedź od ProCook - Exeter
We appreciate your positive feedback; we are so happy you enjoyed our excellent staff and great range of kitchenware!
very happy with the purchase and also good price
very happy with the purchase and good price
9 lutego 2026
Very knowledgeable person who explained…
Very knowledgeable person who explained the types of saucepans and will help us make our decision when we purchase a net set from Procook.
9 lutego 2026
The sales assistant in the Exeter store…
The sales assistant in the Exeter store was very knowledgable and helpful
7 lutego 2026
Very good helpful service
Very good helpful service. I think the sales person was called Angela.
6 lutego 2026
Love this shop..
ProCook always has what I need and the shop layout and display is exceptional + service in Exeter shop is faultless.
Only came out with a saucepan this time but can report it’s working brilliantly.
5 lutego 2026
Good sales lady..
Good sales lady... Very helpful but gave me time to make up my mind about product.
Liked Pro Cook merchandise on show in store...
Pleased with purchase...
4 lutego 2026
Odpowiedź od ProCook - Exeter
We're so happy to hear that our sales team was helpful and gave you enough time to decide. We appreciate you liking our merchandise and are pleased you are happy with your purchase.
Great shop and staff
Lovely, knowledgeable staff... spent time explaining products and a great shop
29 stycznia 2026
Didn’t need much help really as we knew…
Didn’t need much help really as we knew we wanted to buy a sauce boat. Needed assistance to locate cutting board
3 lutego 2026
Odpowiedź od ProCook - Exeter
We appreciate your feedback. We're glad you found the sauce boat. We regret you needed help locating a cutting board, and we'll review how we can improve.
Exactly what I wanted...
I got a dear little metal and wood dustpan and brush which is EXACTLY what I wanted. Tiny enough to stow away easily yet still brilliantly functionally. Great design with a little magnet that keeps it all together when not in use.
2 lutego 2026
Good value item that caught my eye
28 stycznia 2026
Odpowiedź od ProCook - Exeter
We appreciate your feedback; we are happy our item's value caught your eye, and we hope you enjoy it for a long time.
Very quick because I knew exactly what…
Very quick because I knew exactly what I wanted and it was in stock
29 stycznia 2026
Very good experience and service by…
Very good experience and service by someone who knew what he was selling
28 stycznia 2026
Odpowiedź od ProCook - Exeter
We appreciate you sharing your thoughts! We're so happy to hear you had a very good experience and liked our service.
Friendly staff
Friendly staff, clean store. Well presented.
Only lost 1 star as I brought some knives and one you didn’t have the colour I wanted.
1 lutego 2026
Odpowiedź od ProCook - Exeter
We're happy to hear that you found our store clean, well-presented, and our staff friendly. We regret not having the knife color you wanted and appreciate your feedback.
Odpowiedź od ProCook - Exeter
We're happy to hear that you found the items you wanted! Thank you for your positive feedback; we appreciate it.
Very welcoming and accommodating when I…
Very welcoming and accommodating when I had a large pram and two sleeping kids. Staff (George and another nice lady whose name I've sadly forgotten) were very helpful and knowledgable about the products I was looking at.
23 stycznia 2026
Odpowiedź od ProCook - Exeter
We appreciate your positive feedback. We are so happy to hear our staff was friendly and helpful and that you enjoyed the environment.
We wanted an oven thermometer
We wanted an oven thermometer, they had nice sturdy thermometers, at a reasonable price, the shop was very clean with lots of things for the kitchen. Will go again
20 stycznia 2026
Odpowiedź od ProCook - Exeter
We're so glad you found a sturdy oven thermometer at a reasonable price. It's great to hear you liked our clean shop and kitchen selection. Thanks for your feedback, we hope to see you again!
JUST A GREAT ALL ROUND SHOP WITH POLITE…
JUST A GREAT ALL ROUND SHOP WITH POLITE STAFF
19 stycznia 2026
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.