Tracey was brilliant. She made us so welcome and went out of her way to ensure that we purchased the correct product for our specific needs. We are so pleased that she is now the branch manager. She i... Zobacz więcej
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Lokalizacja
Zmień lokalizacjęUnit 40 Lakeside Village, White Rose Way, DN4 5PH Doncaster, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
The shop was well laid out and when we visited we were approached by a very polite saleswoman who asked if we could find what we were looking for and then proceeded to point out a promotion the shop h... Zobacz więcej
There was no problem with my purchase. Staff willing and polite. However, I did ask a question about the quality of the kitchen scissors I was buying and the staff member cheerfully said they were goo... Zobacz więcej
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Our second visit to ProCook this time the Doncaster store. We actually searched out this store (55 miles away) as we have none near us after we had had such a good experience at Norwich. We bought a k... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Napisane przez firmę
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Dane kontaktowe
Unit 40 Lakeside Village, White Rose Way, DN4 5PH, Doncaster, Zjednoczone Królestwo
4,9
Doskonała
744 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
The shop was quite busy
The shop was quite busy, I picked the knives I wanted the gourmet set joined the Que and by the time it was my turn the shop assistant had already got the knives ready for me, nobody pestered as we walked around just left us to it but were helpful when needed.
14 grudnia 2025
Odpowiedź od ProCook - Doncaster
We're happy to hear that you found the gourmet set you wanted and that the team member was ready for you. We appreciate that you were able to browse without being bothered but received help when required.
Excellent quality and range of products…
Excellent quality and range of products at competitive prices.
Staff very helpful and informative
17 grudnia 2025
Odpowiedź od ProCook - Doncaster
We appreciate you taking the time to leave us this great review! We're so happy to hear that you liked our product quality and prices and found our staff helpful.
Helpful and friendly staff
Helpful and friendly staff. There is a good choice of quality products.
15 grudnia 2025
Odpowiedź od ProCook - Doncaster
We appreciate your positive feedback! We're so happy to hear that you found our staff helpful and friendly and liked our products.
Very helpful
The sales assistant went over and beyond to help us
She advised on what to buy and then helped to split the bill as it was a present for my daughter and her grandma wanted to go halves
Nothing was too much trouble
Thank you
14 grudnia 2025
Odpowiedź od ProCook - Doncaster
We're happy to hear that the sales assistant provided exceptional support! We appreciate that they were helpful in your purchase and accommodating with the payment. Thank you for your positive feedback.
Odpowiedź od ProCook - Doncaster
We appreciate your feedback. We are so glad you had a good experience and found our advice and products helpful.
Great gourmet range
Great gourmet range . I purchased a salad bowl and the assistant was helpful as I wanted to know how to look after it x
16 grudnia 2025
Odpowiedź od ProCook - Doncaster
We're glad you enjoyed your experience with our gourmet range and salad bowl. We appreciate your positive feedback and that our assistant was helpful in guiding you with your purchase.
Odpowiedź od ProCook - Doncaster
We're glad you had a quick, easy, and friendly experience. Thank you for your positive feedback; we appreciate it!
Odpowiedź od ProCook - Doncaster
We appreciate your positive feedback; we are so happy to hear you found our staff's knowledge in the shop excellent.
Always buy from Pro cook fabulous…
Always buy from Pro cook fabulous quality products
11 grudnia 2025
Odpowiedź od ProCook - Doncaster
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
The staff in the shop were very helpful…
The staff in the shop were very helpful and knowledgeable
11 grudnia 2025
Odpowiedź od ProCook - Doncaster
We appreciate you taking the time to leave us this great review! We're so happy to hear that our staff was knowledgeable and helpful.
Brilliant sales assistant who gave time…
Brilliant sales assistant who gave time and advice
10 grudnia 2025
Odpowiedź od ProCook - Doncaster
We're happy to hear that the sales assistant was helpful and provided excellent advice. Thank you for your positive feedback; we appreciate it.
Staff in Doncaster were very helpful.
10 grudnia 2025
Odpowiedź od ProCook - Doncaster
We appreciate you letting us know our Doncaster staff was very helpful. Thank you for your positive feedback!
Fantastic store - service - products
We have been in today to get some new knives.
We where greeted by the most lovely, polite, knowledgeable lady Tracy who helped us find more than what we were looking for.
We are so very happy with our knives and our magnetic block 😍
We will definitely be back for our next kitchen purchase.
Tracy is a true asset to this company
29 listopada 2025
Opinia niezależna
Odpowiedź od ProCook - Doncaster
We're happy to hear that you had such a wonderful experience! We appreciate your kind words about the assistance you received and are so glad you are happy with your new knives and magnetic block. Thank you for your positive feedback; we look forward to your next visit!
Wonderful customer service
Wonderful customer service, so helpful and knowledgable about the products
Delighted with item. Will shop there again and recommend to my friends
17 listopada 2025
Odpowiedź od ProCook - Doncaster
We're happy to hear that you had such a positive experience with our team and products! We appreciate your recommendation and look forward to assisting you again.
Very helpful assistance who gave me…
Very helpful assistance who gave me good and helpful advice about product I bought
20 listopada 2025
Odpowiedź od ProCook - Doncaster
We're happy to hear that you found our assistance helpful and the advice about your product beneficial! We appreciate you taking the time to share your positive experience.
Very good service
Very helpful sales assistant. Gave advice and left us to make own decision
18 listopada 2025
Odpowiedź od ProCook - Doncaster
We're happy to hear that our sales assistant was helpful and provided you with the space to make your own decision. Thank you for your feedback.
Odpowiedź od ProCook - Doncaster
We appreciate you taking the time to leave us this great review! We're so happy our Doncaster staff were friendly and helpful.
I recently started kitting out my new…
I recently started kitting out my new kitchen, and my first purchase was a set of knives. They’re absolutely stunning, and the holder is fantastic—together they’ll look perfect in my kitchen. The staff were excellent: friendly, attentive, and really helpful throughout. I’ll definitely be returning soon to pick up the other items I’ve got my eye on.
18 listopada 2025
Odpowiedź od ProCook - Doncaster
We're delighted you find the knives stunning and the holder fantastic for your new kitchen. It's great to hear our staff were friendly and helpful. We appreciate your positive feedback and look forward to your return!
Help with Pan set purchase
Shop assistant was very helpful and drew on personal memories to assure us of the quality of the product.
17 listopada 2025
Odpowiedź od ProCook - Doncaster
We're so glad to hear that our shop assistant was helpful and was able to assure you of our product's quality by sharing their experiences. Thanks for the review!
Extremely welcoming Staff
Extremely welcoming Staff. Not pushy but full of advise.
Great offer
Can not wait to use these pans.
16 listopada 2025
Odpowiedź od ProCook - Doncaster
We appreciate you taking the time to leave us this great review! We're so happy to hear that you found our staff welcoming and helpful and liked our offer.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.