We had an issue with the electronic receipt from a previous purchase that we needed to return and exchange. We went into store and the gent who served us managed to find the original order, give us... Zobacz więcej
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Lokalizacja
Zmień lokalizacjęUnit 40 Lakeside Village, White Rose Way, DN4 5PH Doncaster, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Tracy was absolutely brilliant in the lakeside store. She was helpful from the get go and greeted us with a smile. Nothing was too much trouble, we purchased the cream scallop dinnerware set, which I... Zobacz więcej
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Purchased a set of 4 drinking glasses from pro cook Doncaster outlet, the price was very good for these, they are a good weight and lovely crystal design, very good quality for the price. The staff we... Zobacz więcej
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There was no problem with my purchase. Staff willing and polite. However, I did ask a question about the quality of the kitchen scissors I was buying and the staff member cheerfully said they were goo... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Napisane przez firmę
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Dane kontaktowe
Unit 40 Lakeside Village, White Rose Way, DN4 5PH, Doncaster, Zjednoczone Królestwo
4,9
Doskonała
710 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
The lady in the shop was very helpful…
The lady in the shop was very helpful and helped us to pick them up.
30 maja 2026
Może korzystać z AI, aby udzielać odpowiedziCzytaj więcej
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Staff was helpful and then left us to…
Staff was helpful and then left us to make our mind up
31 maja 2026
Odpowiedź od ProCook - Doncaster
We're glad our team was helpful and gave you space. We appreciate your positive feedback.
Very good experience the staff was very…
Very good experience the staff was very helpful.
27 maja 2026
Odpowiedź od ProCook - Doncaster
We're glad our staff was helpful. We appreciate your feedback!
Odpowiedź od ProCook - Doncaster
We are delighted you enjoyed our product and staff.
Doncaster shop. The assistant was polite and very
The assistant was polite and very helpful and there was no hard sell. The shop was well laid out light and airy and very clean. Product we bought was perfect for our needs.
31 maja 2026
Odpowiedź od ProCook - Doncaster
We're so pleased our assistant was helpful and that you found our shop clean and well-organized. It's wonderful the product was perfect!
Really friendly and a great atmosphere…
Really friendly and a great atmosphere in the store and I have found everything that I want
26 maja 2026
Odpowiedź od ProCook - Doncaster
We're so glad you enjoyed our friendly atmosphere and found everything you needed! Thank you for your kind words.
Good service.
Shown the product I wanted by a friendly member of staff and the transaction was completed easily and proptly.
28 maja 2026
Odpowiedź od ProCook - Doncaster
We're so glad our friendly team helped you find your product and that your transaction was easy and prompt! Thank you for your kind words!
Helpful polite staff
Helpful polite staff, very clean and bright environment. Love the product I bought
22 maja 2026
Odpowiedź od ProCook - Doncaster
We're so glad you enjoyed our helpful staff, clean environment, and your product! We appreciate your kind words.
Really good visit
We had an issue with the electronic receipt from a previous purchase that we needed to return and exchange.
We went into store and the gent who served us managed to find the original order, give us a refund for the returned item and then we purchased something else.
Thank you to all.
19 maja 2026
Odpowiedź od ProCook - Doncaster
We are so glad our team could assist you with your return and new purchase. We appreciate your kind words and thank you for your positive feedback.
That was a lovely experience
That was a lovely experience. The ladies were So so helpful.
21 maja 2026
Odpowiedź od ProCook - Doncaster
We're so happy you had a lovely experience and found our team helpful.
The staff member was very polite and…
The staff member was very polite and warm, apologised for our wait as she’d been dealing with another customer and let us know about warranty on our items.
15 maja 2026
Odpowiedź od ProCook - Doncaster
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that our staff was polite, warm, and helpful.
Doncaster lakeside store, Tracy, you are a credit to the company!
Tracy was absolutely brilliant in the lakeside store. She was helpful from the get go and greeted us with a smile. Nothing was too much trouble, we purchased the cream scallop dinnerware set, which I will have to contact her as a couple are chipped slightly on the bottom but I LOVE them! She explained that the pasta dishes were due back in stock on the 7/6/26 so we knew exactly when to look for them! We purchased a set of 4 coffee mugs which Tracy explained that customers had also purchased these to go with the plates we had purchased. We also purchased the purple reactive pot cookware dishes, the medium wasn’t on show, however Tracy went to find the medium one for us so we could take it away the same day! Very pleased, will be back!
17 maja 2026
Odpowiedź od ProCook - Doncaster
We are so pleased to hear about your wonderful experience at our lakeside store. It is fantastic that our team provided such helpful and attentive service, ensuring you found everything you needed. We appreciate you sharing your positive feedback and look forward to your next visit.
Pro cook spatulas
Staff very friendly and helpful. I've purchased from pro cook before and always found the quality is excellent.
17 maja 2026
Odpowiedź od ProCook - Doncaster
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear you enjoyed our staff and product quality.
Odpowiedź od ProCook - Doncaster
We appreciate your kind words about our helpful and cheerful team.
Odpowiedź od ProCook - Doncaster
We're so glad you love our pans! We appreciate your kind words.
Amazing
Staff really helpful and kind, they got me what I was looking for, showed them an email price list and they said right this was,
Clean store as well, well stocked really happy 😃
The product and quality was just amazing with a 25 year guarantee
10 maja 2026
Odpowiedź od ProCook - Doncaster
We're delighted to hear our staff was helpful and kind in assisting you. It's wonderful that you found our store clean and well-stocked, and that you're happy with the product and its quality.
The staff member was so helpful and…
The staff member was so helpful and very kind. Very supportive and knowledgeable. She is an absolute asset to your company. Will definitely be using the Doncaster shop for further purchases.
9 maja 2026
Odpowiedź od ProCook - Doncaster
We're so happy to hear our staff member was helpful, kind, and knowledgeable. We appreciate your positive feedback and look forward to your future visits!
Lovely store and very helpful friendly…
Lovely store and very helpful friendly staff. Will definitely shop there again.
9 maja 2026
Odpowiedź od ProCook - Doncaster
We appreciate you taking the time to leave us this wonderful review! We're so happy you enjoyed our store and helpful staff.
Purchased a set of 4 drinking glasses…
Purchased a set of 4 drinking glasses from pro cook Doncaster outlet, the price was very good for these, they are a good weight and lovely crystal design, very good quality for the price. The staff were very friendly and helpful, would definitely shop here again.
3 maja 2026
Odpowiedź od ProCook - Doncaster
We're so pleased you found our drinking glasses to be of good quality and excellent value. It's wonderful to hear our staff were friendly and helpful, and we look forward to your next visit.
Good service,Quality goods.
28 kwietnia 2026
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
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Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.