The lady who served us went above and beyond what we expected. Having gone to the store with a problem we had, she did everything she could to sort it. Unfortunately they were down to one working till... Zobacz więcej
Lokalizacja
Zmień lokalizacjęUnit 40 Lakeside Village, White Rose Way, DN4 5PH Doncaster, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
There was no problem with my purchase. Staff willing and polite. However, I did ask a question about the quality of the kitchen scissors I was buying and the staff member cheerfully said they were goo... Zobacz więcej
Reakcja na opinię
Ordered a replacement Milk Frother and Hot Chocolate Maker by telephone to Doncaster outlet and collected it 5 days later when we were over there. All ready for collection and a most friendly welcome... Zobacz więcej
ProCook is a lovely , clean and organised shop, and the service and attention to detail is excellent, so whenever we go to Lakeside we pay them a visit. We may just go in to have a look, but we always... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Napisane przez firmę
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Dane kontaktowe
Unit 40 Lakeside Village, White Rose Way, DN4 5PH, Doncaster, Zjednoczone Królestwo
4,9
Doskonała
803 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Odpowiedź od ProCook - Doncaster
We are so pleased to hear that you had such a positive experience with our shop and staff. Thank you for your kind words!
Greeted with a friendly member of…
Greeted with a friendly member of staff. Explained what I was after and was shown a range of products . Shopping was a great experience. Thank you
4 sierpnia 2026
Great service and help when asked very…
Great service and help when asked very polite and friendly staff
1 sierpnia 2026
Extremely helpful attendant.
29 lipca 2026
Excellent
Excellent. Great shop to visit. Friendly helpful staff. Well laid out and well stocked outlet. Good quality products. Always enjoy a browse.
14 lipca 2026
Staff were very knowledgeable and…
Staff were very knowledgeable and welcoming. Always friendly and helpful. Tracey is a star.
21 lipca 2026
A very enjoyable experience…
The shop was well laid out and when we visited we were approached by a very polite saleswoman who asked if we could find what we were looking for and then proceeded to point out a promotion the shop had. We found everything quite easily and then it was an easy transaction at the till. All in all a very enjoyable experience
17 lipca 2026
Friendly efficient staff and a lovely…
Friendly efficient staff and a lovely tidy well laid out shop
12 lipca 2026
Pleasant & helpful assistant
Helpful assistant with warm & pleasant manner, all very much appreciated.
8 lipca 2026
Odpowiedź od ProCook - Doncaster
We're so glad you found our assistant helpful and appreciated their warm and pleasant manner! Thank you for sharing your positive experience with us.
All products first class
Every one at pro cook is friendly and helpful, and all products first class
2 lipca 2026
Odpowiedź od ProCook - Doncaster
We're so glad you found our team friendly and helpful, and that you consider our products first-class! Thank you for your wonderful feedback.
Odpowiedź od ProCook - Doncaster
We're so glad you enjoyed our selection of products and found our staff to be friendly and helpful! Thank you for your kind words.
returning customer
As a returning customer the staff continue to be very helpful without being bothersome. Their friendly and helpful attitude makes shopping in this shop a pleasure
4 lipca 2026
Odpowiedź od ProCook - Doncaster
We're so pleased to hear that as a returning customer, you continue to find our staff helpful and friendly, making your shopping experience a pleasure!
Very friendly staff and very polite.And…
Very friendly staff and very polite.And very helpful.
1 lipca 2026
Odpowiedź od ProCook - Doncaster
We are so glad to hear that our staff was friendly, polite, and very helpful during your visit. We truly appreciate your kind feedback!
Great customer service received in the…
Great customer service received in the Doncaster store today. Useful information shared to help us make our decision.
29 czerwca 2026
The lady who served us was very…
The lady who served us was very knowledgable about the different knifes and let us try them out in store.
27 czerwca 2026
Doświadczenie Trustpilot
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