ProCook - Cheshire Recenzje 

1261
Wynik TrustScore: 5 na 5

4,8

Unit 96 Cheshire Oaks, McArthur Glen Designer Outlet, CH65 9JR Kinsley Road, Ellesmere Port, GB


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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

The Customer assistant was Sarah at Cheshire Oaks. She was very helpful took time in informing us of the various products and was very efficient in dealing with the sales process. We have always gone... Zobacz więcej

Oceniono na 5 z 5

Needed to return some damaged goods and pick replacements. Service was excellent with no issues or trying to explain everything, a straightforward exchange. A pleasure to see nowadays and good to see... Zobacz więcej

Oceniono na 5 z 5

The lady that served me was lovely, very patient and kind whilst I chose between 3 different knives.She was knowledgeable and had excellent customer service skills. The knife is precise and sharp so I... Zobacz więcej

Oceniono na 5 z 5

The young gentleman who served us was extremely helpful and patient as we checked the goods at the counter in the boxes. Decent offers and excellent quality of our dinner set.


Informacje dotyczące firmy

  1. Sklep z przyborami kuchennymi

Napisane przez firmę

ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.

Why choose ProCook?

Napisane przez firmę

Reason #1 - Quality
ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
Reason #2 – Unbeatable Value
ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
Reason #3 – Which? Recommended Provider for Furniture and Homewares
ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
Reason #4 – Exceptional Customer Care
Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
Reason #5 - Exclusive Design
The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
Reason #6 – Extensive Guarantees
For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.

Dane kontaktowe

  • Unit 96 Cheshire Oaks, McArthur Glen Designer Outlet, CH65 9JR, Kinsley Road, Ellesmere Port, Zjednoczone Królestwo

4,8

Doskonała

Wynik TrustScore: 5 na 5

1 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,8

Wszystkie recenzje

(1261)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 26 517

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

I was told the knife holder I bought…

I was told the knife holder I bought works with any knives. It doesn’t. We were not local from where we bought it from so need to travel someone to return it.

8 kwietnia 2026
Logo ProCook - Cheshire

Odpowiedź od ProCook - Cheshire

Thank you for your review. We are sorry to hear of your experience, please contact us by calling into us on 0330 100 1010 and we will help you resolve your issue.

Oceniono na 5 z 5

New pans

Great customer service very helpful and knowledgeable about all products gave us time to choose what we wanted

11 kwietnia 2026
Oceniono na 5 z 5

Lovey staff

Lovely staff. Very helpful and considerate, as well as being very knowledgeable about the products that I wanted to buy

13 kwietnia 2026
Oceniono na 5 z 5

The lady that served me was extremely…

The lady that served me was extremely knowledgeable on all products. I came away from store with a lovely new knife set which is a great investment, along with other items.. I am definitely planning on buying the Elite range of pans too.

12 kwietnia 2026
Oceniono na 5 z 5

Very pleasant lady at the counter

Very pleasant lady at the counter, store neatly set out

7 kwietnia 2026
Logo ProCook - Cheshire

Odpowiedź od ProCook - Cheshire

We appreciate you sharing that you had a positive experience with our pleasant staff and well-organized store!

Oceniono na 5 z 5

Great customer service amd…

Great customer service amd knowledgeable about the product I was buying.

10 kwietnia 2026
Logo ProCook - Cheshire

Odpowiedź od ProCook - Cheshire

We appreciate you taking the time to leave us this wonderful review! We're so happy you were pleased with our customer service and product knowledge.

Oceniono na 5 z 5

Staff in Cheshire Oaks store were…

Staff in Cheshire Oaks store were amazing, great experience both times ive been in. To early to review products longevity but theyre great so far.

6 kwietnia 2026
Opinia niezależna
Logo ProCook - Cheshire

Odpowiedź od ProCook - Cheshire

We're happy to hear that you enjoyed such a great experience in our Cheshire Oaks store! We appreciate your positive comments regarding our staff and products. Thanks for your feedback.

Oceniono na 5 z 5

Welcoming staff

I phoned my local Procook store to order a sauce an and arrange collection. The young lady that I spoke to was very welcoming and efficient and put my item in their storeroom immediately. When I collected it 2 days later, I was served by the same young lady. Excellent service.

10 kwietnia 2026
Logo ProCook - Cheshire

Odpowiedź od ProCook - Cheshire

We're so glad to hear about the excellent service you received at your local store! It's wonderful to know that the team member was welcoming and efficient when you ordered and collected your sauce pan. Thank you for sharing your positive experience.

Oceniono na 5 z 5

Good service at ProCook outlet store

Good service at ProCook outlet store, Cheshire Oaks.

3 kwietnia 2026
Logo ProCook - Cheshire

Odpowiedź od ProCook - Cheshire

We're happy to hear that you had a good experience at our Cheshire Oaks store. Thank you for your positive feedback; we appreciate it.

Oceniono na 5 z 5

The knives are really awesome

The knives are really awesome. I love the quality and the sharpness.

4 kwietnia 2026
Logo ProCook - Cheshire

Odpowiedź od ProCook - Cheshire

We appreciate you sharing your thoughts with us! We're so happy to hear you love the knives' quality and sharpness.

Oceniono na 5 z 5

Excellent advice and hands on…

Excellent advice and hands on instruction for a new set of chef knives and sharpening tools. Staff are very knowledgeable and helpful.

7 kwietnia 2026
Logo ProCook - Cheshire

Odpowiedź od ProCook - Cheshire

We appreciate you sharing your experience! We're so happy to hear that you received excellent advice and hands-on instruction, and that our staff was knowledgeable and helpful.

Oceniono na 1 z 5

The cashier charged me more 10pence for…

The cashier charged me more 10pence for carriage bag but she not give me it only packed it with paper.What for she charged me?

6 kwietnia 2026
Logo ProCook - Cheshire

Odpowiedź od ProCook - Cheshire

We regret you were charged for a bag you didn't receive. We'll investigate this issue to ensure it doesn't happen again. Thanks for your feedback.

Oceniono na 5 z 5

Customer service fantastic.

Customer service fantastic.
The product though, part of roasting tin set had been in service for only a few visits to the oven at 180degree Celsius, had started to lose its non stick coating, peeling off to reveal bare metal underneath . Hopefully the replacement set lasts longer

31 marca 2026
Oceniono na 5 z 5

Excellent customer service

Very good service. The lady explained the difference between the two casserole pans I was looking at very clearly. This helped me make a decision on which pan to purchase.

4 kwietnia 2026
Logo ProCook - Cheshire

Odpowiedź od ProCook - Cheshire

We're happy to hear that the explanation about the casserole pans was very clear. We're glad that this helped you decide on your purchase.

Doświadczenie Trustpilot

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