Excellent service from Castleford Pro Cook. Purchased a knives block and a saucepan. Great value for money. Staff were very polite and professional. I highly recommend and look forward to my next pu... Zobacz więcej
Lokalizacja
Zmień lokalizacjęUnit F1 Juunction 32 Outlet Village, Glasshoughton, WF10 4FR Castleford, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
We had a few little problems with our coffee machine and dealt with a lady called Sally at the Castleford branch. What a lovely breath of fresh air this lady is, really cares, excellent customer serv... Zobacz więcej
I went looking for a thin sharp fish filleting knife, and was not disappointed, but what made the purchase more special as the lovely Assistant who was so thorough in her help to find the right knife... Zobacz więcej
Brilliant service with very friendly staff who are more than willing to go through any advice you may need. Great offers on pots, pans and urensils means its well worth a look for a decent set of kitc... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Napisane przez firmę
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Dane kontaktowe
Unit F1 Juunction 32 Outlet Village, Glasshoughton, WF10 4FR, Castleford, Zjednoczone Królestwo
4,9
Doskonała
865 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Odpowiedź od ProCook - Castleford
We appreciate your kind words about our team.
The products looked great and well…
The products looked great and well made.the staff were helpful and very friendly.the shop was well organized and very smart
15 maja 2026
Odpowiedź od ProCook - Castleford
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear you enjoyed our products, staff, and organized shop.
Wok around the clock…🤣
We bought a graphite wok from Castleford and the staff were more than helpful, it was the second item we have bought and will definitely be going back.
18 kwietnia 2026
Odpowiedź od ProCook - Castleford
We're happy to hear that our staff at Castleford were helpful and that you're pleased with your graphite wok. Thank you for your continued patronage; we appreciate it.
Friendly and knowledgeable staff
16 kwietnia 2026
Odpowiedź od ProCook - Castleford
We appreciate you letting us know our staff was friendly and knowledgeable; it means a lot to our team.
Shopping
Staff very friendly and polite and helpful plenty of choice whatever your are looking for nice and bright in shop
18 kwietnia 2026
Odpowiedź od ProCook - Castleford
We appreciate you taking the time to leave us this great review! We're so happy to hear that you found our staff friendly, polite, and helpful.
The staffs knowledge wasvery good
The staffs knowledge wasvery good, they were happy to help and plass on their knowledge so I could buy the correct products.
10 kwietnia 2026
Odpowiedź od ProCook - Castleford
We appreciate you taking the time to leave us this great review! We're so happy to hear that you found our staff knowledgeable and helpful in selecting the right products.
Good quality goods and great service…
Good quality goods and great service from the staff. Advised on the products I was buying and new stock that would be arriving in the future that would be perfect for my kitchen. Thanks for all of your help and I will be back to the store for its reopening in June.
18 kwietnia 2026
Good range, good prices
I was looking for a couple of items but also bought some extra ones when browsing.
13 kwietnia 2026
The person serving at the counter
The person serving at the counter, was huffing and puffing when asked a few details about the product . You can clearly see from my transactions before how many products I have purchased from pro cook. I was utterly disappointed this time by the experience!
12 kwietnia 2026
All you need
Good range of products in a store with knowledgeable, friendly and helpful staff
6 kwietnia 2026
Really helpful staff
Really helpful staff. Good quality product. Pleasure to cook with. Good price.
7 kwietnia 2026
Odpowiedź od ProCook - Castleford
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you found our staff helpful and enjoy the product.
Odpowiedź od ProCook - Castleford
We're glad you found our staff helpful and appreciated the selection and discounts. Thank you for your positive feedback!
Odpowiedź od ProCook - Castleford
We appreciate you taking the time to leave us this wonderful review! We're so happy that you were pleased with the service.
Odpowiedź od ProCook - Castleford
We appreciate you sharing that our staff was excellent and that our products were quality; it means a lot to our team!
Odpowiedź od ProCook - Castleford
We appreciate you taking the time to leave us this wonderful review! We're so happy that you were pleased with the service.
Really friendly and helpful store…
Really friendly and helpful store assistant who explained lower stock levels than usual due to pending refurbishment
3 kwietnia 2026
Odpowiedź od ProCook - Castleford
We're happy to hear that the store assistant was so helpful and friendly! We appreciate you bringing the stock levels and refurbishment to our attention, and we thank you for your feedback.
excelent customer service good quality…
excelent customer service good quality product
4 kwietnia 2026
Odpowiedź od ProCook - Castleford
We appreciate you sharing that our customer service was excellent and our product quality was good; it means a lot to our team!
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.