I went looking for a thin sharp fish filleting knife, and was not disappointed, but what made the purchase more special as the lovely Assistant who was so thorough in her help to find the right knife... Zobacz więcej
Lokalizacja
Zmień lokalizacjęUnit F1 Juunction 32 Outlet Village, Glasshoughton, WF10 4FR Castleford, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
We were looking for a pan set that would be light for me as I struggle to lift the ones we have. The lady in junction 32 branch was very knowledgeable and helped us to choose by her recommendation and... Zobacz więcej
Mark who served us both was so friendly, helpful and informative about the products. We came away with what we needed and more. Will go back again at some point - junction 32, Castleford
ProCook has lots of interesting things. I wanted a birthday present. The salesperson and I had a brief and pleasant chat. I picked what I liked but wasn't sure about whether it was suitable. No pr... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Napisane przez firmę
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Dane kontaktowe
Unit F1 Juunction 32 Outlet Village, Glasshoughton, WF10 4FR, Castleford, Zjednoczone Królestwo
4,9
Doskonała
822 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Good customer service
16 listopada 2025
Odpowiedź od ProCook - Castleford
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Top quality
15 listopada 2025
Odpowiedź od ProCook - Castleford
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Odpowiedź od ProCook - Castleford
We're glad you found our team helpful and that we explained the offers well. Thank you for your feedback!
Polite & friendly staff
Polite & friendly staff, let me try out handle etc. Good quality.
13 listopada 2025
Odpowiedź od ProCook - Castleford
We appreciate you taking the time to leave us this great review! We're so happy to hear that you found our staff polite and friendly and liked our quality.
Odpowiedź od ProCook - Castleford
We're happy to hear that you love the pan and find it easy to use and clean! We appreciate your feedback and are glad you enjoyed your experience.
Odpowiedź od ProCook - Castleford
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Sales assistant was very helpful
Sales assistant was very helpful, even showed.us how.get a great deal
6 listopada 2025
Odpowiedź od ProCook - Castleford
We appreciate you sharing your positive experience! We're so happy to hear that our sales assistant was helpful in getting a great deal.
Chopping Board
Staff asked if I needed any help. Very pleasant and efficient. Needed wooden chopping board to replace plastic one.
7 listopada 2025
Odpowiedź od ProCook - Castleford
We're happy to hear that our staff was helpful and efficient during your visit. We appreciate you choosing us for your wooden chopping board purchase. Thank you for your positive feedback!
Odpowiedź od ProCook - Castleford
We appreciate your feedback and are glad you are happy with the quality.
Good quality products!
Good quality products with 10 year guarantee! Spent £120 got to the till and it was spend over £100 and get £20 off 👍
2 listopada 2025
Odpowiedź od ProCook - Castleford
We're glad you appreciate the quality and guarantee! It's great you were able to take advantage of the special offer. Thanks for your positive feedback.
Very helpful very patient lovely lady…
Very helpful very patient lovely lady served me at Castleford please pass on a thank you from me love the knives xx
5 listopada 2025
Odpowiedź od ProCook - Castleford
We're so happy to hear that you had a positive experience in Castleford. We'll be sure to pass along your kind words to our team member. Thank you for your lovely feedback and for loving our knives!
Staff and easily found what i needed
1 listopada 2025
Odpowiedź od ProCook - Castleford
We appreciate you letting us know our staff was helpful, and you easily found what you needed! We are so happy to hear it.
Junction 32 Castleford - Jade
We visited the Pro Cook outlet at Junction 32 Castleford today, just to have a look around and see what was what. We didn't really have any intention on purchasing anything but we did need a new big frying/sauce pan.
I hate shopping for kitchen stuff. I find the choice overwhelming and usually the shops quite stuffy. But Pro Cook has always felt a little different when we've made purchases from there before.
We had the pleasure of being helped by Jade, who was listening in to our conversation about pans and not knowing what we wanted or needed. - She was really helpful and informative and eventually made a sale as we were confident in what she was telling us.
She is an asset to the team there and she's a natural salesperson.
I run a sales business and if she ever wants to come and work for me I'd welcome her with open arms. Truly a credit to the business; she should be recognised.
Thanks Jade!
5 listopada 2025
Odpowiedź od ProCook - Castleford
We're glad you enjoyed your experience at our outlet. It's great to hear that one of our team members was so helpful and informative, making your shopping experience pleasant. We appreciate your kind words and will certainly recognise their contribution. Thank you for your feedback!
Odpowiedź od ProCook - Castleford
We appreciate you sharing your feedback. We are so glad you had a great experience with our customer service!
Excellent service from the castleford…
Excellent service from the castleford store staff were very helpful with sorting my warranty exchange.
2 listopada 2025
Odpowiedź od ProCook - Castleford
We appreciate you taking the time to leave us your feedback! We're so happy to hear that the staff at the Castleford store were very helpful with your warranty exchange.
Very informative staff
Very informative staff , polite and friendly, value for money great product
30 października 2025
Odpowiedź od ProCook - Castleford
We appreciate you taking the time to leave us this great review! We're so happy to hear that you were pleased with our staff and product.
Service was excellent and a good range of products.
Service was excellent and the sales lady was helpful.
Went in for a look and came out with a bag full of items. Love the hessian bags.
Found the offer of purchasing 3 for £18 good valves. The newer range of utensils please can you do a large spoon with hole in.
Would certainly go back and get the crockery set. Was looking at and not sure what to pick.
29 października 2025
Odpowiedź od ProCook - Castleford
We're glad you enjoyed your experience and found our sales lady helpful. We appreciate your feedback on the utensils and the offer. We will consider your suggestion for a large spoon with a hole. Thank you!
Great shop with some fabulous discounts…
Great shop with some fabulous discounts and the man serving us could not have been more helpful. I will definitely be returning to this outlet
28 października 2025
Odpowiedź od ProCook - Castleford
We appreciate you sharing your positive experience! We're happy to hear that you enjoyed the discounts and found our service helpful. We look forward to your return visit to our outlet.
Odpowiedź od ProCook - Castleford
We appreciate your positive feedback; we are so happy our staff was helpful, and that you liked our very clean store!
Good quality range at a good price
Good quality range at a good price, the staff were very helpful too
27 października 2025
Odpowiedź od ProCook - Castleford
We appreciate your positive feedback. We are so happy to hear that you found our range good quality at a good price and that our staff were helpful.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.