The lady who assisted me was very helpful as knowledgeable. She was also kind enough to give me a spare spoon after telling her one of our spoons on our set has gone missing:)
Lokalizacja
Zmień lokalizacjęUnit 26, Whitefriars, Whitefriars Shopping Centre, CT1 2AD Canterbury, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Friendly helpful staff. Great looking cooking and entertaining crockery and accessories. Bought exactly what I went in for and needed. Well done ProCook!
I can only say that I chose the best product — it’s absolutely top-notch, without a doubt. It made the job so much easier, and on top of that, it’s incredibly easy to clean. On the flat side, I... Zobacz więcej
Very helpful and informed assistant - Max helped me make a decision by describing pros and cons of each choice of knife and helped me make an informed decision by the end. I am very pleased with my... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Napisane przez firmę
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Dane kontaktowe
Unit 26, Whitefriars, Whitefriars Shopping Centre, CT1 2AD, Canterbury, Zjednoczone Królestwo
- 01227 953099
4,9
Doskonała
403 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Odpowiedź od ProCook - Canterbury
We appreciate your kind words.
The customer service,my new jars were…
The customer service,my new jars were wrapped with great care.
22 maja 2026
Odpowiedź od ProCook - Canterbury
We appreciate your kind words! We're so glad your new jars were carefully wrapped.
Visited on the off chance
This isn’t a store that we would normally use but nipped in during a visit to Canterbury. We did make a purchase on the basis of the product knowledge and helpfulness of the assistant who served us
19 maja 2026
Odpowiedź od ProCook - Canterbury
We're so glad you had a positive experience during your visit to Canterbury! We appreciate you acknowledging our assistant's helpfulness and product knowledge.
Odpowiedź od ProCook - Canterbury
We're so happy you enjoyed our great service and brilliant quality dining set!
Exceptional ProductsAs always you can expect exceptional…
As always you can expect exceptional quality from Pro Cook. It was great to see Canterbury now have a branch, the staff were helpful and friendly.
18 maja 2026
Odpowiedź od ProCook - Canterbury
We're so pleased you appreciate our quality and enjoyed your visit to our new Canterbury branch. We're glad our staff was helpful!
Excellent shop.
Excellent shop.
Lovely helpful staff and a shop full of goodies !
Great choice and price.
14 maja 2026
Odpowiedź od ProCook - Canterbury
We're so glad you enjoyed our shop, staff, products, and pricing! We appreciate your positive feedback.
Best customer service I’ve ever had
Best customer service I’ve ever had . Great products and good value
16 maja 2026
Odpowiedź od ProCook - Canterbury
We're so happy you had a great experience with our customer service and products!
Very helpful service
15 maja 2026
Odpowiedź od ProCook - Canterbury
We really appreciate your kind review.
Salesperson very helpful and will…
Salesperson very helpful and will certainly be shopping there regularly - so much better than going to Ashford outlet!
14 maja 2026
Odpowiedź od ProCook - Canterbury
We're so happy to hear our salesperson was helpful and that you plan to shop with us regularly! We appreciate your kind words.
I appreciated the honest and good…
I appreciated the honest and good advice. Nice to hear that the staff use what they sell and can even give tips on how to use it. Will go again once my pans have finally died.
9 maja 2026
Odpowiedź od ProCook - Canterbury
We appreciate your positive feedback. We're glad you received honest advice and appreciated our staff's product knowledge. We look forward to your next visit!
Odpowiedź od ProCook - Canterbury
We appreciate you letting us know our staff was helpful and knowledgeable; it means a lot to our team.
Extremely helpful polite staff
6 maja 2026
Odpowiedź od ProCook - Canterbury
We appreciate you letting us know our staff was extremely helpful and polite; it means a lot to our team.
Canterbury branch - charming staff
I visited the Canterbury branch - a beautifully set out shop with well made products at realistic prices, sometimes excellent bargains, served by attentive and well trained staff. Unfortunately, I had to return an item because it wasn't compatible with an induction hob - my fault for not checking properly - but the refund was dealt with promptly and efficiently. Thank you. I look forward to another visit.
2 maja 2026
Odpowiedź od ProCook - Canterbury
We are so pleased to hear you enjoyed your visit to our Canterbury branch and appreciated our products and staff. We are glad the return process was handled efficiently for you. We look forward to welcoming you back soon!
Everything was easy
28 kwietnia 2026
Staff friendly and helpful
Staff friendly and helpful. Got the teapot I wanted and pleased with my purchase.
2 maja 2026
Friendly staff
Friendly staff helped us to find what we were looking for within a couple of minutes of entering the shop.
27 kwietnia 2026
The assistant was very helpful and…
The assistant was very helpful and having used her instructions the pan didn’t stick.
1 maja 2026
A lovely kitchen shop
The shop is beautifully laid out. Wide choice of goods at competitive prices. I want a dinner service but I’m waiting to see if any discounts over the May bank holiday. But I would say they have most things you would need for your kitchen and in soft shades.
30 kwietnia 2026
Great shop with lots of good quality…
Great shop with lots of good quality products, so plenty of choice
29 kwietnia 2026
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.