The lady who assisted me was very helpful as knowledgeable. She was also kind enough to give me a spare spoon after telling her one of our spoons on our set has gone missing:)
Lokalizacja
Zmień lokalizacjęUnit 26, Whitefriars, Whitefriars Shopping Centre, CT1 2AD Canterbury, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Friendly helpful staff. Great looking cooking and entertaining crockery and accessories. Bought exactly what I went in for and needed. Well done ProCook!
I can only say that I chose the best product — it’s absolutely top-notch, without a doubt. It made the job so much easier, and on top of that, it’s incredibly easy to clean. On the flat side, I... Zobacz więcej
Very helpful and informed assistant - Max helped me make a decision by describing pros and cons of each choice of knife and helped me make an informed decision by the end. I am very pleased with my... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Napisane przez firmę
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Dane kontaktowe
Unit 26, Whitefriars, Whitefriars Shopping Centre, CT1 2AD, Canterbury, Zjednoczone Królestwo
- 01227 953099
4,9
Doskonała
403 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
I was buying 2 knives and was advised…
I was buying 2 knives and was advised of an offer to buy 3 knives on a great deal
21 października 2026
Knowledgeable and helpful staff
7 października 2026
Not easy to buy a sharp knife nowadays…
Not easy to buy a sharp knife nowadays but they have a very good selection.
16 października 2026
The lady who assisted me was very…
The lady who assisted me was very helpful as knowledgeable. She was also kind enough to give me a spare spoon after telling her one of our spoons on our set has gone missing:)
20 października 2026
Excellent service and products too with…
Excellent service and products too with favourable prices!
12 października 2026
First time I’ve ever been in Procook
First time I’ve ever been in Procook - it was lovely! The staff were so good, really friendly and helpful and very welcoming. I was so impressed with the range of products and the quality and I love the items I purchased.
14 października 2026
Beautiful and unique items
I love the selection of goods and the customer service.
16 października 2026
Knowledgeable and friendly staff.
16 października 2026
Staff were great and very patient as we…
Staff were great and very patient as we kept changing our mind and then adding more goods to buy. Exceptional quality too.
15 października 2026
Wonderful Experience
Second time shopping at the canterbury store! The staff both times have been so kind and helpful. Lovely experience we will come back again
14 października 2026
Friendly helpful staff
Friendly helpful staff. Great looking cooking and entertaining crockery and accessories. Bought exactly what I went in for and needed. Well done ProCook!
13 października 2026
Good choice of items available -
Good choice of items available -
We Bought
Chopping boards and cutlery, staff-were helpful and friendly .
Noted it was a clean and well organised store -
29 września 2026
Może korzystać z AI, aby udzielać odpowiedziCzytaj więcej
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Friendly staff
Friendly staff, clean store and easy to find items I wanted to purchase
12 października 2026
Odpowiedź od ProCook - Canterbury
We're so pleased to hear that you enjoyed our clean store, found our team friendly, and had no trouble locating everything you needed! Thank you for sharing your wonderful feedback with us.
Odpowiedź od ProCook - Canterbury
We truly appreciate your wonderful feedback regarding our service and offerings. We are delighted to know you had such a positive experience with us!
Odpowiedź od ProCook - Canterbury
We are glad you enjoyed your experience with our helpful team. Thank you for the feedback.
Really great customer service
Really great customer service, the knife I bought was also amazing quality.
6 października 2026
Odpowiedź od ProCook - Canterbury
We're so glad you experienced great customer service and that you're so happy with the amazing quality of your new knife! Thank you for your kind feedback.
Staff are always very helpful&…
Staff are always very helpful& knowledgeable in store.
8 października 2026
Odpowiedź od ProCook - Canterbury
We're so pleased to hear that you consistently find our team helpful and knowledgeable during your store visits. Thank you for taking the time to share your wonderful feedback with us!
Well worth a visit
Popped into store just to have a look and really surprised that it carried such a variety of choice. Prices to suit all pockets we will return
7 października 2026
Odpowiedź od ProCook - Canterbury
We are glad you enjoyed your experience exploring our wide selection and affordable options. Thank you for the wonderful feedback, and we look forward to welcoming you back soon.
The salesman welcomed and greeted…
The salesman welcomed and greeted everyone who entered the shop with a smile . He was quick to come and help if one needed assistance. The service was also quick and easy no long queue.
6 października 2026
Opinia niezależna
Odpowiedź od ProCook - Canterbury
We're so pleased to hear that our team member greeted you warmly and offered prompt assistance. It's wonderful that your visit was quick, efficient, and hassle-free!
A good variety of items at reasonable…
A good variety of items at reasonable price. Friendly and helpful staff made the shopping experience a very pleasant one.
2 października 2026
Odpowiedź od ProCook - Canterbury
We're so happy to hear that you enjoyed our wide selection of items and fair prices! It's wonderful to know that our team members were friendly and helpful, making your visit such a pleasant one. Thank you for your feedback.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.